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Sabrina B.
Customer Reviews for Timmerman's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Upon arrival to drop off truck the office door was locked and the employees was preparing to leave he made a picture of my receipt with his cell phone and said he would pass it along to the manager.
Elaine H.Very nice staff. Accommodated my weekend rental. Truck was clean, ran well and was just what the job required thank you
pamela L.Old vet took care of us Younger Vets when the new Store wasn't open and we needed equipment fast. Thank you
DARIN T.Timmerman's U-Haul in Greenwood SC is by far the best U-Haul experience I've ever had! So very kind and professional; We will definitely be recommending Timmerman's with very high praises!!
Vanessa L.Timmerman's really helped me out when the main U-Haul place messed up my reservation.
Jerrell S.You doing everything right. Appreciate Bennie Timmerman . Great to deal with. Thank you.
DAVID D.I wouldn't change anything!
teresa C.This location was awesome. Very helpful
Tiffany B.It was good as expected.
ronald W.Really helped me out alot.
Sharon H.Mr Timmerman was helpful as always when l rent a Uhaul from him.
Phillip R.The service at Timmerman's was great but the truck smelled like B.O. and cigarettes. I spent most of my trip riding with the windows down because of the smell. It was awful!!! U-Haul should start offering an option to rent a truck that has not been used by a smoker, similar to hotel rooms.
gary G.Very Nice and Friendly! Good people to deal with.
angela B.Nothing. Everything was great and the customer service was awesome
allison B.Bennie went out of his way to make sure everything was as I needed. Very efficient and friendly.
DAVID C.It would be nice if you offered packing material, boxes, tape, etc...
Julie S.Mr. Timmerman is always pleasant and accommodating. I go out of my way to do business with U-Haul at his location.
Charles M.Nothing everything was excellent!!!
CORY R.very knowledgable, helpful. answered all my questions. great experience
ralph L.I can't think of anything.
amy G.Friendly and easy to work with
Randy M.check in website did not work well
Don J.Every time I rent from this place everyone is always pleasant to speak with.
Brittany F.A bad trailer caused is to spend 3 hours awaiting tire change. Equipment should be checked and in this case a tire was missing a chunk of rubber and eventually failed.
Elizabeth T.Always pleasant, always helpful
Charles M.Friendly, Helpful. Sure glad he's there.
Charles M.Super friendly and efficient
JOHN K.Timmerman's Uhaul rental has the rental down to a Science! Wouldn't consider using anyone else.
Cooper T.It was wonderful eill be going back
Josh P.VERY UNFRIENDLY AND RUDE.orginally midguard was suppose to have us a truck. we arrived at 8:45 am they were closed waited until 9:45 am. still no one showed up. we called several times no answer. after calling the 800 number a 15ft truck was located at Timmerman's. went there the man said no one called me, after he looked at the computer he found they did call. then very rudly tried to say it was not paid for , after looking at the computer said oh i guess it was paid. then he tossed the keys on the counter. i had to ask where is the truck. he replyed out there. well which one is it. he said one in back. he could have at least pointed us to the truck
jerry Y.Great service! Easy drop off!
philip M.Pleasant gentleman helped me, no issues at all.
Barry D.When I arrived to my destination at 8pm I could not get my car off yhe tow dolly due to the chain being on too tight. I called customer service around 9 to see if they could send someone out to help since every attempt was made to get it off. She could not find anyone in the area to come. By 11pm she still could not find anyone close enough to come out. A man in the apt complex came out to see if he could help. He ended up calling a friend of his. The friend arrived at 11:30 and removed the bolt holding the chain on (required special tools). I had to pay him $30. When I turned my equipment in the guy could not find my reservation so he told me I could leave and that he would "take care of it". As soon as I returned home, I called customer service to let them know when and where I turned it in. This was 11 days ago. I had to keep calling to check the status as I was getting concerned. Just yesyetday was it finally checked in. I paid $1200 for this move and it was nothing short of a nightmare! I should NOT had to pay $30 for someone to come out and should NOT had to wait 3 hours in a parking lot waiting for help to arrive!! (I was at a dead end and could not reverse with the car on the back) I will think twice before using uhaul in the future!
Abby R.Everything was fine, no issues at all. Friendly and fast
James E.Uninviting and not helpful
Latoya S.Fast and courteous.
Clayton S.I always use this location.
TIMOTHY M.The truck was super dirty, there was dog hair all over the cabin. It smelled like wet dog in the cabin and in the box truck. I had to pull over and vacuum the cabin.
JJ Z.I received an email with my receipt, however when I clicked on the attachment, there was nothing there
Kathleen P.