Customer Reviews for Tilton Mini Warehouses
(U-Haul Neighborhood Dealer)

154 reviews

310 W 8th St   Tilton, IL 61833
(From east bound I-74 take G St exit right on 5th St left on South L St, From west bound I-74 stay straight to North L St)

(217) 446-6980

Office Hours

  • Mon-Thur: Closed
  • Fri-Sat: 12 pm–3 pm
  • Sun: 11 am–2 pm
Special Operating Hours
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/6/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(217) 446-6980

310 W 8th St
Tilton, IL 61833
(From east bound I-74 take G St exit right on 5th St left on South L St, From west bound I-74 stay straight to North L St)

Services at this Location:

Office Hours

  • Mon-Thur: Closed
  • Fri-Sat: 12 pm–3 pm
  • Sun: 11 am–2 pm
Special Operating Hours
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/6/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Terry Crowder 
Rating:
3.0

When we arrived we were told they were open until 3pm. No one was there at 2:40 when we arrived. We called several times leaving messages. When they finally returned the call they said they were closed on Wednesdays.

laura spence 
Rating:
1.0

There was a locked gate when we got there and you had to have a code to get in….we couldn’t find a code: the sign said if we left it outside the gate it would be at our own expense. Luckily the neighbor came home and was able to get a hold of them and get a code for us. It was ridiculous. I wish they would have just let us drop off At Express Packaging in Danville, that is such a better experience.

HEATHER SMITH 
Rating:
5.0

Customer did not leave a comment.

Marissa Sauseda 
Rating:
5.0

Customer did not leave a comment.

Linda Defebaugh 
Rating:
3.0

Customer did not leave a comment.

BRENT SCOTT 
Rating:
5.0

Belinda was very nice and attentive. She is great!

Chelsie Bartlett 
Rating:
5.0

Very professional. Very nice. Great vibes.

james bowles 
Rating:
5.0

I am a regular with this location. I will not rent from anyone else. She takes care of me. Always makes sure the product I use is up to par and in good condition.

Trisha Beene 
Rating:
5.0

Nothing needs improved - Belinda runs this business in a very professional yet friendly manner. I would definitely recommend this facility to anyone needing to rent U-Haul equipment

Angela Shaffer 
Rating:
5.0

Customer did not leave a comment.

John McCabe 
Rating:
5.0

The customer service was excellent. Belinda was friendly and very helpful. She made my truck rental go smooth and easy. I would recommend Tilton Storage Warehouse if you need to rent a truck.

Bonnie Bell 
Rating:
5.0

Customer did not leave a comment.

Belinda Dunivan 
Rating:
5.0

Very helpful in the rental process

Mark Spears 
Rating:
5.0

Customer did not leave a comment.

Trisha Beene 
Rating:
5.0

Customer did not leave a comment.

Sandra Lawlyes 
Rating:
5.0

Belinda was very helpful and informative. Easy setting up and scheduling. Definitely recommend to anyone to use this U-Haul service.

michelle gonzalez 
Rating:
5.0

Customer did not leave a comment.

Margolita Rouse 
Rating:
5.0

Very pleasant and efficient lady to deal with.

GERALD KENNETT 
Rating:
5.0

Customer did not leave a comment.

Jaime Wyer 
Rating:
5.0

Customer did not leave a comment.

johnathon runck 
Rating:
5.0

Belinda was excellent to work with and everything was just a stated. My Thumbs up to her and the entire transaction.

jerry pankow 
Rating:
1.0

Ensure that the customer has the correct information and one profile.

Crystal Northern 
Rating:
5.0

This location was great and if I ever need uhaul rentals in the future I will go here. Uhaul online was not a great experience, my first reservation for the trailer I wanted was canceled by uhaul and I had to scramble at the last minute to get something else. But, Belinda at Tilton mini warehouses was wonderful, knew her job and had us in and out in no time.

Beverly Potter 
Rating:
5.0

I left my key chain in the u hual

Cassondra Foehrer 
Rating:
4.0

Customer did not leave a comment.

Thomas Forrest 
Rating:
5.0

Customer did not leave a comment.

Tammy Duncan 
Rating:
5.0

Customer did not leave a comment.

Belinda Dunivan 
Rating:
5.0

Customer did not leave a comment.

patricia vance 
Rating:
5.0

Customer did not leave a comment.

Michael Rihm 
Rating:
1.0

There were people waiting when I arrived, which was no big deal. The employee told me she would check my truck in and email me a receipt which was great! I received the email receipt and was charged a $25 cleaning fee. I called her and she said there was trash in the uhaul. I know for a fact the uhaul was just the way I got it. I only hauled 1 commercial refrigerator. She was very rude. After calling uhaul the representative was very helpful and said the pictures does not show any trash. She refunded me my $25. I wonder how many times this lady get $25 cleaning fee. To me it seems like she is scamming people. I would not use her again, she should not be a uhaul dealer.

Bryan Smith 
Rating:
1.0

Wonderful service

ROY BURKE 
Rating:
5.0

Customer did not leave a comment.

Jason Reynolds 
Rating:
5.0

I go out of my way to use tilton mini warehouse uhaul over other locations. Belinda is super friendly and helpful... the epitome of quality customer service! I recommend her establishment to anyone looking to rent a uhaul.

Cindy Steele 
Rating:
3.0

Customer did not leave a comment.

Richard Westfall 
Rating:
4.0

Customer did not leave a comment.

Ralph Tutwiler 
Rating:
5.0

Customer did not leave a comment.

Jonathan Dixon 
Rating:
5.0

Customer did not leave a comment.

Andrew Golden 
Rating:
5.0

I had to go to this location because the truck that I had reserved was not at the original locati0n as promised.

melinda dolan 
Rating:
5.0

Customer did not leave a comment.

Jerald Day 
Rating:
4.0

The validation step for self pickup is not intuitive. If I’m paying with my credit card, why not just use 2-factor authentication?

Dwayne Cooper 
Rating:
5.0

Customer did not leave a comment.

ANDREW LAMB 
Rating:
5.0

Went out of her way to make our experience great..

Anthony Harvey 
Rating:
5.0

Customer did not leave a comment.

Marion Fellers 
Rating:
5.0

Plenty of room to drop off truck and communicated well through text.

Andrew Dudich 
Rating:
5.0

Excellent customer support Thank you

Jeff Grau 
Rating:
5.0

Customer did not leave a comment.

CHARLES CLINE 
Rating:
5.0

Customer did not leave a comment.

Cathy McNeese 
Rating:
5.0

I had to use the website check in process because the app was not working for me to upload photos.

Bradley Hustoft 
Rating:
5.0

Very nice!

Jack Cunningham 
Rating:
5.0

Customer did not leave a comment.

Reginald Cloyd 
Rating:
5.0

Customer did not leave a comment.

Jerry Cleveland 
Rating:
5.0

Customer did not leave a comment.

STEVEN FLETCHER 
Rating:
5.0

Customer did not leave a comment.

Larry Pruitt 
Rating:
5.0

Belinda was great help and I recommend her always.

MARGOLITA ROUSE 
Rating:
4.0

Customer did not leave a comment.

Curtis Phelps 
Rating:
5.0

Customer did not leave a comment.

Nathan Bargo 
Rating:
5.0

Customer did not leave a comment.

Margolita Rouse 
Rating:
5.0

Customer did not leave a comment.

Anthony Shipman 
Rating:
5.0

Belinda was amazing. Her customer service is outstanding. Loved her patience making sure I understood everything. I highly recommend her Uhaul location. Call her direct. She'll make sure everything is right.

Beckie Heck 
Rating:
5.0

Great experience! Belinda was awesome! Will be sending people her way for sure!!!

Ashley Lee 
Rating:
5.0

Customer did not leave a comment.

Gareth Plecker 
Rating:
3.0

Customer did not leave a comment.

Lucas Toole 
Rating:
5.0

Customer did not leave a comment.

Joshua Underwood 
Rating:
5.0

Customer did not leave a comment.

Susie DeLong 
Rating:
5.0

Customer did not leave a comment.

Wyatt Sherlock 
Rating:
5.0

Nothing it was a great experience

Carl Erickson 
Rating:
5.0

They were very efficient and friendly.

Jeffrey Owen 
Rating:
5.0

Easy, quick, and clean! Great service!

Nathan Lenstra 
Rating:
5.0

Very easy to get along with and very friendly. By far the best customer service I have seen from a Uhaul store.

David King 
Rating:
5.0

Customer did not leave a comment.

Gregory Mcclellan 
Rating:
5.0

Excellent customer service

Troy Vahle 
Rating:
5.0

Customer did not leave a comment.

David Noble 
Rating:
4.0

Customer did not leave a comment.

Curtis Sweeney 
Rating:
5.0

The owner was so helpful in making a switch in trailers at last minute. She offered to have boxes and blankets ready day before. Great idea to be more organized. She was organized, good selection of moving supplies, And so pleasant to work with.

Marie Lietz 
Rating:
5.0

Customer did not leave a comment.

JOANNA TROST 
Rating:
5.0

Awesome place to rent from

Mark Stone 
Rating:
4.0

No one was there when checking truck back in

CAROLYNMARIE CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Debbie Cronin 
Rating:
5.0

Customer service was great! I was waiting on a uhaul and the person who had it at the time ended up being 3 hours late so they upgraded my truck for the same price as the smaller one and didn't charge me for bringing it back a little later than I was expected to. Thank you for all the help!!

Yolanda Bell 
Rating:
2.0

Couldn’t print out a receipt because she was on the phone!!

Kryssi Kitinoja 
Rating:
5.0

Customer did not leave a comment.

Gill Bradford 
Rating:
5.0

Brenda was very nice and explained everything very throughly. She was very friendly and even gave me her personal cell phone number and said I could cdll anytime day or night with any questions I might have. We did have to call her because we guy in an accident with the uhaul and she was very calming and told us exactly what to do. She is a great asset you your company.

MICHELLE BARTHALOW 
Rating:
5.0

Good

Rashad Kaid 
Rating:
5.0

Nothing, everything was great!

Breanna Keys 
Rating:
5.0

The staff person, Melinda, I believe, was extremely kind and helpful. It was very convenient to drop the truck here she made the drop off very quick. Thanks!

Keevin Mcglumphry 
Rating:
5.0

Customer did not leave a comment.

Raphael Stern 
Rating:
2.0

Refund the extra 88.00. We were already charged at drop off on the 23rd for extra mileage. We didn’t keep it an extra day. We dropped it off on the same day of rental.

Eric Bolser 
Rating:
4.0

Customer did not leave a comment.

clayton lazzell 
Rating:
5.0

I was extremely impressed by the service provided to me by Belinda; not only did she walk me through everything I needed to know but also encouraged me to get a feel for the truck & trailer(as I’d never driven one before) by driving a few laps around the facility. Once I arrived at my drop-off location, I had a bit of trouble trying to check into the system to ensure the equipment was being returned in the condition on which it was received so I called Belinda and she reassured me that this is a common issue and helped put my mind at ease during that process. I am incredibly thankful for her guidance and help and definitely recommend renting from this facility! Thanks Belinda!!!

Rachel Till 
Rating:
5.0

Belinda is awesome! I was nervous about never towing a trailer before but Belinda worked with me on my driving skills on the property. I pulled out feeling confident and like I had been towing for years.

Andrea Goodman 
Rating:
5.0

Customer did not leave a comment.

fredrick coffee 
Rating:
5.0

Customer did not leave a comment.

KEITH WORLEY 
Rating:
5.0

Very friendly and helpful. Made sure I had everything I needed for my move. A+ in customer service.

Christine Schaeffer 
Rating:
5.0

Customer did not leave a comment.

JASON WOODS 
Rating:
5.0

Great Service!! Belinda was on top of it, had us checked in and unloaded in just a few minutes. Highly recommend this location.

Ben Sigler 
Rating:
5.0

I love this lady service she's a fantastic business woman gets you a Uhaul rental in no time with no problems. Sends you on your way happy to finish moving great attitude and personality.

Antonio Watson 
Rating:
5.0

Great service. Belinda is awesome!

Ian Donnoe 
Rating:
5.0

Customer did not leave a comment.

Joanne Gasper 
Rating:
5.0

Belinda was great to work with.

Leslie Hall 
No reviews have been submitted for this location.

Additional Services at this Location

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