Customer Reviews for Tilleys Home Furnishings
(U-Haul Neighborhood Dealer)

163 reviews

966 Cedartown Hwy   Rockmart, GA 30153

(770) 684-2959

Office Hours

  • Mon-Tue: 8 am–5:30 pm
  • Wed: Closed
  • Thur: 8 am–5:30 pm
  • Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 684-2959

966 Cedartown Hwy
Rockmart, GA 30153

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5:30 pm
  • Wed: Closed
  • Thur: 8 am–5:30 pm
  • Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Courtney Hood 
Rating:
5.0

Excellent. Very nice people

Hugh Lanier 
Rating:
5.0

Customer did not leave a comment.

Kristine Gilliland 
Rating:
5.0

Customer did not leave a comment.

Joseph Gray 
Rating:
5.0

Customer did not leave a comment.

Carmen White 
Rating:
4.0

Customer did not leave a comment.

CATHY Nix 
Rating:
5.0

Everything was wonderful. Friendly people that went over and beyond to help!

Wendy Hayes 
Rating:
5.0

Everything is good

Diocelina leon 
Rating:
5.0

Keep up the great service!

Cary Harmon 
Rating:
5.0

Customer did not leave a comment.

Derek Stephenson 
Rating:
5.0

Derrick Tilley at Rockmart Rent to Own was as good as they always are. He’s the only person I ever deal with. But the Uhaul company itself well that’s a different story cause I did keep it a couple days longer than expected, But I did he right thing and called Derrick to inform him of this and later that day I got a phone call from UHaul saying if I didn’t return the truck immediately they were gonna report it stolen and have my thrown in jail, what the heck was going on so I called and got it taken care of and the lady I talked to from UHaul well she wasn’t very friendly at all, not mean or smart but kinda sarcastic. Always check ur mileage on the UHaul before leaving the rental place also. But at the end of the day the truck was nice with hood cold air

Buddy Fincher 
Rating:
5.0

Customer did not leave a comment.

Adrian Parrish 
Rating:
5.0

Friendly and brought the dolly to my vehicle!

Mark Bandy 
Rating:
4.0

Tilleys is family owned and operated. The staff is friendly and helpful. They got us on our way quickly. Thank you!

Michael Estes 
Rating:
5.0

Customer did not leave a comment.

HENRY DAVID 
Rating:
5.0

Customer did not leave a comment.

Ian Ortiz 
Rating:
5.0

We were fully satisfied with our experience here. Customer service and quality of equipment were excellent!

Douglas Schneider 
Rating:
5.0

very nice place to do business highly recommend this place and staff

Steve Hopper 
Rating:
5.0

Customer did not leave a comment.

Christie Luster 
Rating:
5.0

Customer did not leave a comment.

Anthony Owens 
Rating:
5.0

Very friendly service and quick check in and return.

Richard Long 
Rating:
5.0

Customer did not leave a comment.

Kim Horne 
Rating:
5.0

Great customer service and friendly atmosphere, great availability on different equipment.

Jocelyn Amaya 
Rating:
4.0

Customer did not leave a comment.

Richard Long 
Rating:
5.0

Customer did not leave a comment.

Dillon Byrd 
Rating:
5.0

Customer did not leave a comment.

Nicholas Rotondi 
Rating:
4.0

Customer did not leave a comment.

Dennis Burling 
Rating:
5.0

Customer did not leave a comment.

Benjamin Rowell 
Rating:
5.0

Tilley’s Home Furnishings helped me tremendously and was willing to be flexible and responded to my needs in a more than timely fashion. Didn’t know until the last minute when my Marine son would be returning from overseas deployment and when I got his text informing me of his arrival time, I was really pushed for time and opportunity to haul his car to him. Thanks to U-Haul, he has his car and all is well!!

MAX MASON 
Rating:
5.0

Easy peasey

RAYMOND WATERS 
Rating:
5.0

Customer did not leave a comment.

Shannon Sorrells 
Rating:
5.0

Tilley's is a great place to rent a U-Haul everyone was friendly and very helpful !

Alfred Kimball 
Rating:
5.0

It was fast and easy

Kirby McSwain 
Rating:
3.0

Customer did not leave a comment.

MICHAEL DEMARCO 
Rating:
1.0

They was closed

STEVE PUCKETT 
Rating:
5.0

Customer did not leave a comment.

Paul Wiggins 
Rating:
3.0

Customer did not leave a comment.

MARK JANUS 
Rating:
4.0

My first location did not have a truck and I was not told until I showed up. But when I called in, I was quickly given an alternate location. I appreciate the quick solution. Thanks!

Briam Fachisthers 
Rating:
5.0

Customer did not leave a comment.

Stephen Sanders 
Rating:
5.0

The rental went just as I would hope. The trailer was well maintained and I had no delays. Perfect.

Jill Winkler 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER Sims 
Rating:
5.0

Oh my experience I don't think it can be improved I can't think of a negative thing I'd say about it

Dean Presley 
Rating:
5.0

Excellent customer service friendly family staff will definitely go back again

Jonathan Worley 
Rating:
5.0

Very prompt and easy check in. Very courteous.

Donya Lester 
Rating:
3.0

Customer did not leave a comment.

Jim Knox 
Rating:
5.0

Customer did not leave a comment.

Renee Buchanan 
Rating:
3.0

The only complaint I have is the people before us returned the U-Haul three hours late

Kay Hudgins 
Rating:
5.0

Customer did not leave a comment.

Clay Wilson 
Rating:
5.0

The truck I rented was horrible. The pick-up location told me the Air Conditioning did not work in the truck. It being in the mid 70's for the weekend I had it, I thought that would not be a problem. But because the engine is right under your feet, the heat was coming up through the engine cover in the floor, making the cab terribly hot. The window crank on the drivers side was operable, but broken, so it made it difficult to open and close the window. The brakes squeaked a little when I picked the truck up, but were squeaking constantly when I dropped it off. The battery seemed to be weakening every time I started it, with the last time being the worst. It barely startred. My suggestion would be to retire this truck. Definitely not an enjoyable experience.

Daniel Rumphol 
Rating:
1.0

the people made you feel welcome there at that location plus explain everything to you in great detail very great customer service

denise jernigan 
Rating:
5.0

Customer did not leave a comment.

Albert Woolfork 
Rating:
5.0

No improvements needed. Everything was extremely excellent 😊😃

WILLIAM JACKSON 
Rating:
5.0

Customer did not leave a comment.

Samantha Caylor 
Rating:
4.0

All was good

ann bruton 
Rating:
1.0

Lights didn't work in the back, light was missing in the overhead, there was trash inside the truck, and the truck sounded like it wasn't going to start almost every time I tried to start it.

Fermin Rankin 
Rating:
3.0

Our initial pick up location was supposed to be at the BP on Burnt Hickory Road. When we arrived, the clerk said "We have a problem, the lights on the dolly do not work". He referred us to the Rockmart location. The dolly we were given did not have the spring loaded clip to secure the ramp in place when traveling. We had to improvise and tie the ramp in place to travel with it. Both locations did not maintain their equipment. Their negligence put us over 2 hours behind schedule.

Mark Fritz 
Rating:
5.0

Customer did not leave a comment.

Tamara Wronka 
Rating:
5.0

Good experience, no problems.

MARK ELLIS 
Rating:
3.0

Seems every time I use U-Haul there is a reason for y’all to extract another hundred dollars from my account. I’m sure it’s “justified”..... I think I’ll just rent a dumpster next time

DANIEL ALEXANDER 
Rating:
5.0

Everything went perfectly! Thanks

RUTHMARIE THOMAS 
Rating:
5.0

Customer did not leave a comment.

Terrell Christopher 
Rating:
5.0

Great people at this location.

mary white 
Rating:
5.0

Customer did not leave a comment.

Karen Williams 
Rating:
3.0

Junk truck serious vidration and AC non working

Charlie Beatenbo 
Rating:
4.0

Customer did not leave a comment.

Lisa Coleman 
Rating:
4.0

Customer did not leave a comment.

Matthew Ludwig 
Rating:
5.0

Customer did not leave a comment.

James Harris 
Rating:
5.0

Customer did not leave a comment.

Penny Nolan 
Rating:
5.0

Customer did not leave a comment.

TONYA WESTBROOK 
Rating:
5.0

Customer did not leave a comment.

Pecola Owens 
Rating:
5.0

Customer did not leave a comment.

Misty Robinson 
Rating:
5.0

Customer did not leave a comment.

MISTI GARRISON 
Rating:
5.0

Customer did not leave a comment.

stephen woodall 
Rating:
5.0

This location is great!! I have no complaints about any of the UHAUL locations I have rented from

carolyn stutler 
Rating:
5.0

Awesome as always.

Kenneth Nichols 
Rating:
5.0

I’ve used this facility of number of times and they are awesome.

Kenneth Nichols 
Rating:
4.0

The return was quickly handled. The personnel was friendly and efficient.

Patricia Bagwell 
Rating:
5.0

Customer did not leave a comment.

Corey Mcmahan 
Rating:
5.0

very helpful in securing and returning equiptment.thanks

susan banks 
Rating:
5.0

Everyone was great! The customer service is excellent from both people I spoke with. Keep up the good work .

Tatiana Edwards 
Rating:
5.0

Customer did not leave a comment.

Walter Crocton 
Rating:
5.0

Customer did not leave a comment.

Stephanie Rowin 
Rating:
4.0

Customer did not leave a comment.

Daniel Dean 
Rating:
5.0

I’ve used this location several times and these guys are great. Very accommodating. Highly recommend.

Kenneth Nichols 
Rating:
3.0

Not happy with how this was arranged. I made reservation 5days ahead. Then the day before I found out I had to go past 2open blocations to the next town and the place was closed. I got there 20 minutes early so Inwaited thinking the owner would show up since it had been arranged ahead early of time. I called the phone number on the note and didn't get an answer. I called the place I made reservations and he gave me another number to call. So after all the other stuff I had to go thru to get the vehicle it cost me about 2 hours of the day just to get the truck.

Susan Plikuhn 
Rating:
5.0

Customer did not leave a comment.

Lisa Mason 
Rating:
2.0

very tight location to get into

CHRISTOPHER ARNOLD 
Rating:
5.0

Customer did not leave a comment.

samara williams 
Rating:
5.0

I have used this location several times and they have taken excellent care of me. They are family owned and operated. Highly recommend.

Kenneth Nichols 
Rating:
1.0

Customer did not leave a comment.

jimmy lavaughn 
Rating:
5.0

It was perfect, they helped me out and made it a great day. Thanks y'all the 26' was exactly what I needed.

james pinnell 
Rating:
5.0

No problems or issues.

Dawn Austin 
Rating:
4.0

It was a nice experience.

Carl English 
Rating:
5.0

Customer did not leave a comment.

Carolyn Moore 
Rating:
5.0

Super friendly and didn't have any issues with them or the truck we used. Highly recommended

Stephen Dooley 
Rating:
5.0

Customer did not leave a comment.

Naresia Pauly 
Rating:
5.0

There was a mix up as to the location where I was to,pick up the trailer. The gentleman that helped me upgraded me to a larger trailer that he had on the premises at no extra charge. They were awesome.

Kenneth Nichols 
Rating:
5.0

Customer did not leave a comment.

freddy ramon 
Rating:
5.0

Customer did not leave a comment.

Chiquita Green 
Rating:
3.0

It was an after hours drop off. Kind of run down looking shopping area, but it's old and the uhaul personal can't choose where the store front is located. I wouldn't have enjoyed dropping off here at night. Easy to find though and drop box key was visible.

Michael O'Connor 
No reviews have been submitted for this location.

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