Would help if I was informed it is a self help check in process…log in your miles …take a picture etc etc
Leo R.
Customer Reviews for Tiger Tote
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Language barrier…self service attitude.Need to be aware of the self service
Leo R.Please don't switch pick up places at the last minute. This made the pick up difficult. I don't like last minute changes. This needed more warning.
Ariana J R.Professional
Antonio S.They didn't seem to know what they were doing. We went back over there the next day because the U-Haul still didn't show as returned. Had to drive 45 minutes for that.
Thomas P.I did not return the truck to this location
Nova lou V.More professional customer service. Furnish well maintained vehicles. This rental was a nightmare to heard down the road all the way to Colorado. Feel some sort of refund is due. Have come to expect a lot more from U Haul, very disappointed.
Flo P.Get mileage correct
Beverly W.Have the worker walk outside go over the truck with customer not be on there phone with a friend when helping a customer
Debra R.There was no one there to help with the drop off. The lady in the store gave me a phone number to call and no one answered. When I returned to her the call went through to him because he knew her number. He was hours away, and told me to take a photo of it and send it to him. I had nothing to disengage the connection, and luckily I found a man in a truck who had a wrench and he helped me.
Joan A.Every thing was good, except I do not understand why I did not get a deposit back. I couldnt understand what they guy was saying on why I didn't get a deposit back. But I do not think I will be using anymore.
Carrie W.It doesn't have a drop box. It's literally in the middle of no where. The people who worked there didn't and couldn't help at all.
Avery Z.