Customer Reviews for Tiger Storage
(U-Haul Neighborhood Dealer)

196 reviews

100 W 7th St   Washington, KS 66968

(785) 325-2003

Office Hours

  • Mon-Fri: 12:30 pm–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: 4:00 pm - 6:00 pm
  • 4/1/2024: 4:00 pm - 6:00 pm
  • 4/2/2024: 4:00 pm - 6:00 pm
  • 4/3/2024: 4:00 pm - 6:00 pm
  • 4/4/2024: 4:00 pm - 6:00 pm

Show All Hours

Services at this Location:

Contact Us

(785) 325-2003

100 W 7th St
Washington, KS 66968

Services at this Location:

Office Hours

  • Mon-Fri: 12:30 pm–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: 4:00 pm - 6:00 pm
  • 4/1/2024: 4:00 pm - 6:00 pm
  • 4/2/2024: 4:00 pm - 6:00 pm
  • 4/3/2024: 4:00 pm - 6:00 pm
  • 4/4/2024: 4:00 pm - 6:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

N/A

HOWARD MANSKER 
Rating:
1.0

There needs to be a more prominent location for drop off, it was very confusing seeing two different locations to drop off. Not opening until 12 30 pm is very inconvenient for dropoffs.

Christen Percival 
Rating:
3.0

Never talked to anyone at the drop off place

Stephen Herrman 
Rating:
3.0

Customer did not leave a comment.

Robert Toole 
Rating:
5.0

no comment at this time. My experience was good. Thank you.

Marilyn Ditmars 
Rating:
4.0

Customer did not leave a comment.

Waylon Sheetz 
Rating:
5.0

Customer did not leave a comment.

Melissa Baker 
Rating:
5.0

Robb Kohlmeyer is a Rock Star. This location is the best U-Haul location we have ever used.

michael king 
Rating:
5.0

Great people

Fred Rydbom 
Rating:
1.0

No one was there and it was a horrible place to drop off!

Melody Saville 
Rating:
5.0

Customer did not leave a comment.

Angela Dittmer 
Rating:
5.0

Customer did not leave a comment.

DENISE LYNCH 
Rating:
5.0

Nothing these guys are the best it is such a hassle free couple of minutes and you are on your way. They are definitely a 10 ⭐️ rating.

Don Alldredge 
Rating:
5.0

When you live in rural America, you use the places available to you. Tiger Storage isn't as clean and inviting as others, but it's available, and that's all that matters.

Timothy Koch 
Rating:
5.0

Get more comfortable seats lol I just happen to have a bad back and a bad neck but I felt like I got beat up with a bat I'll get but I should have realized they're not made for comfort. I know you can't make comfortable seats I just wanted to also say how helpful and out of their way the owners of this business for it to me please make sure that you give a good attaboy to Rob and Annette Kohlmeyer . I was very very impressed with their customer service and making sure I was satisfied. I would rate them on Excellence on every question

Debbie Miller 
Rating:
5.0

Customer did not leave a comment.

matthew Henry 
Rating:
4.0

Location was not open when I dropped off the trailer which was perfectly fine. I was there before their opening time. Left the trailer on the lot.

Ronald Hardin 
Rating:
4.0

Customer did not leave a comment.

tammy sanchez 
Rating:
5.0

Customer did not leave a comment.

Travis Kier 
Rating:
5.0

Customer did not leave a comment.

Pete Sherlock 
Rating:
5.0

Customer did not leave a comment.

Pete Sherlock 
Rating:
5.0

Customer did not leave a comment.

Tammy Gano 
Rating:
5.0

Incredible people - great communication and went above and beyond to help.

Eric Wassenberg 
Rating:
5.0

Customer did not leave a comment.

Ray Zabokertrsky 
Rating:
4.0

Customer did not leave a comment.

mark rockwell 
Rating:
5.0

Very professional, courtesy, and helpful.

Jack Finlayson 
Rating:
4.0

Customer did not leave a comment.

Kelly Maes 
Rating:
5.0

Customer did not leave a comment.

TODD ACKERMAN 
Rating:
1.0

We lived in Palmer, Ks & had to pick up a truck & trailer in Concordia on the Friday before the 4th at 12:30pm. We lived an hour from Concordia. As we were 10 minutes from the U-Haul, around 12:20 pm, we received a call that the customer didn't return the truck. Waste of our gas & time.

Barbara Rimpson 
Rating:
4.0

The location was closed and the truck and car hauler were left in t he parking lot.

William Blackwell 
Rating:
5.0

Customer did not leave a comment.

Maurice Dinkins 
Rating:
5.0

The trailer was great, just what we needed

Clayton Portenier 
Rating:
5.0

They go out of their way to make renting so easy

Don Alldredge 
Rating:
5.0

Customer did not leave a comment.

Robert Copple 
Rating:
5.0

Customer did not leave a comment.

William Roth 
Rating:
4.0

Customer did not leave a comment.

Barbara Strong 
Rating:
5.0

Customer did not leave a comment.

David Funke 
Rating:
5.0

Customer did not leave a comment.

Kelly Mayer 
Rating:
3.0

When your hours say that you are open-possibly be open for drop off when people want to return.

Marissa Neal 
Rating:
5.0

Customer did not leave a comment.

Stan Brustowicz 
Rating:
5.0

Customer did not leave a comment.

Terry BLASER 
Rating:
5.0

Drop off personnel were friendly and helpful making the drop off easy and pleasanat.

Terry BLAZER 
Rating:
5.0

Outstanding service.way above average.

Terry Clark 
Rating:
1.0

Communication

William Roth 
Rating:
5.0

We had excellent help at this location

RANDY LAFLEN 
Rating:
5.0

Customer did not leave a comment.

Ross Wright 
Rating:
3.0

Customer did not leave a comment.

ROBERT PARKINS 
Rating:
5.0

Customer did not leave a comment.

JERRY HEDKE 
Rating:
3.0

Have a number that you can contact someone on instead of a small sticky note that says out farming

Jonathan Novak 
Rating:
3.0

Customer did not leave a comment.

Rosemary Hodgson 
Rating:
4.0

Customer did not leave a comment.

ABIGAIL SAWIN 
Rating:
5.0

Very small place but the folks there were fantastic and easy to talk to. Good small town people!

JIMMY KEITH DULANEY 
Rating:
5.0

Customer did not leave a comment.

LEEDWARD PENNINGTON 
Rating:
1.0

My bed was ruined from water leaking in on our trip here

Tony Mathews 
Rating:
5.0

Customer did not leave a comment.

David Sample 
Rating:
5.0

Such an easy drop off! They were kind and flexible for my return

Randy Weaver 
Rating:
5.0

Easy drop off

Randy Weaver 
Rating:
3.0

The roll up door was very hard to push up and down. The negative feed back comes from the website said they where open. After leaving a message with no response after two hours. We drove 20 minutes only to find a note on the door that said farming today. No one was there. We seen a small note that had a different phone number . Finally talked to a lady saying that her husband was in the field . And she was out of town. She had me send her all of my info via txt message and I got the only trailer they had. I guess if your going to have a business and posted business hours there should be someone there to answer the phone .

RONALD WETTER 
Rating:
5.0

The owners were very friendly and efficient! I would highly recommend. Thank You!

DANIEL BARTZ 
Rating:
5.0

I can't think of anything that needs improved. Great Job!!

CHRISTOPHER MILAM 
Rating:
5.0

Great working with Robb on this rental!

Dolores Juenamen 
Rating:
5.0

The U-haul sign could have been bigger.

William Lewis 
Rating:
5.0

Robb was courteous and thorough in my dealings in renting a trailer. The was also enthusiastic in the business dealings and responded positively to items of disccussions the we were engaged in.

Donald Geir 
Rating:
5.0

Could be better sign

CHRISTOPHER GURTHET 
Rating:
5.0

Customer did not leave a comment.

Shawn Dunakey 
Rating:
5.0

Customer service was awesome! Fast and friendly dealers, easy to work with on pickup and return times. Explained everything I needed to know, hooked everything up and made sure everything worked before I even left the lot.

W Breasseale 
Rating:
3.0

Customer did not leave a comment.

John Fletcher 
Rating:
3.0

NA since they were not there for the drop off.

Daniel Faulkner 
Rating:
5.0

Friendly, helpful and went over and above to help their customers!!!

W BREASSEALE 
Rating:
4.0

Customer did not leave a comment.

tom sahl 
Rating:
5.0

Customer did not leave a comment.

Leland Cook 
Rating:
1.0

Customer did not leave a comment.

Christina Licata 
Rating:
5.0

Customer did not leave a comment.

Melvin Pack 
Rating:
5.0

Customer did not leave a comment.

ROY HENRY 
Rating:
5.0

The people at Tiger Storage were excellent to work with. Very accommodating and helpful. It was a positive experience.

RANDALL WYATT 
Rating:
5.0

Rob, was a big help! They were awesome

DEBBIE WOODWARD 
Rating:
5.0

Customer did not leave a comment.

JAMES VAN ZANDT 
Rating:
4.0

Customer did not leave a comment.

James Giesbrecht 
Rating:
4.0

Customer did not leave a comment.

tom sahl 
Rating:
5.0

Customer did not leave a comment.

Robert Luce 
Rating:
5.0

The service at Tiger Storage was absolutely amazing. Very helpful and knowledgeable. The people at the Kansas City location that calls to confirm or change your preferred pick up location not so much

Justin Kolar 
Rating:
3.0

Customer did not leave a comment.

Heather McCranie 
Rating:
1.0

Make sure the truck was cleaned so I don’t have to pick up someone else’s trash. Don’t charge me for a whole day if I couldn’t pick up the truck for 6 hours after I ordered the uhaul. Make sure you have equipment you say you have. Don’t wait until I get to the store to tell me you don’t have it

Preston Bush 
Rating:
5.0

They went out of their way to help me and very kind. You don't find this is the larger cities

Annette Metz 
Rating:
3.0

Drop off box was no where near the dropbox. Was no one available bc of COVID and once I saw where we should have parked the truck & carrier the key was already in dropbox.

Tammy havard 
Rating:
5.0

Your service is very good.

Benjamin Bezuidenhout 
Rating:
5.0

Customer did not leave a comment.

Sam Novak 
Rating:
5.0

Customer did not leave a comment.

Joseph Hilbert 
Rating:
5.0

Great People

Kyle Ohlde 
Rating:
5.0

Easy to work with and helpful

Herbert Christian 
Rating:
5.0

your rep told me the size trailer i would need to fit a full size mattress and box spring and the box spring did not fit in the trailer. The whole reason i rented a trailer was just for moving a full size mattress and box spring so would have paid more for a bigger trailer if the information would have been correct.

Brad Beier 
Rating:
3.0

Customer did not leave a comment.

Kimberly Clinton 
Rating:
5.0

Customer did not leave a comment.

Brittany Oemhke 
Rating:
5.0

Great job and well informed

Orvin Voth 
Rating:
2.0

Dropped off on Sunday. Google maps never showed the place. But found where trailers were parked. Checked in online. Had to call the next day to tell them where Key was. I will never rent again without calling drop off to check it out.

Becky Gregg 
Rating:
4.0

Customer did not leave a comment.

Clem Fellhoelter 
Rating:
5.0

Customer did not leave a comment.

Susan Jording 
Rating:
3.0

UHaul did not communicate with site, site not informed of reservation. Not site's fault but corporate let this dealer down, would not use Uhaul again, and I've moved over 40 times, 3/4 of them with uhaul. very disappointed with corporation

Donna Florio 
Rating:
5.0

Robb was excellent in suggestions and all!!! Equipment functioned perfectly; all chaining and such, well stored! Am sure, now twice already, will work with Robb again!!!

david beck 
Rating:
5.0

Customer did not leave a comment.

ROBERT HAFTARCZYK 
No reviews have been submitted for this location.

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