Comentarios de los clientes para Thunder Truck and Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Thunder Truck and Auto

Clasificación general:

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bill J.
Clasificación:

Everything was awesome don't change a thing

Thomas C.
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El cliente no dejó un comentario.

KENNETH L.
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Although the location and shop itself were rather ragged looking, sort of like a bunker in Vietnam, the service and equipment were top notch. I'd recommend them as a quick source. They were well supplied with the self move boxes for transport I might add.

MICHAEL M.
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El cliente no dejó un comentario.

GREGORY S.
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El cliente no dejó un comentario.

bevin K.
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All of the emails were a bit confusing, such as arrival dates and when it would be dropped off. Might want to clarify the language

ploetz D.
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El cliente no dejó un comentario.

Nancy C.
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They were very friendly and helpful. Weren't masked up though.

John C.
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Great service. Top notch!

Walner L.
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They charged me too much and asked me to look for it far away , having trucks nearby. They always take advantage of people need . That is not acceptable.

RICHARD M.
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El cliente no dejó un comentario.

renee B.
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El cliente no dejó un comentario.

Ruben P.
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El cliente no dejó un comentario.

Jaclyn T.
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El cliente no dejó un comentario.

Kurt C.
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El cliente no dejó un comentario.

TODD B.
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El cliente no dejó un comentario.

Teddy H.
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Very friendly and helpful representatives. I loved the experience

ERIKA CHRISTINE H.
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El cliente no dejó un comentario.

Lee M.
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The van and the local lot was fine but the wait time to get approved was completely unacceptable. I waited 30 minutes, texted the service person with no answers, and called the 1-800 number on the side of the van only to answered by advertisements about insurance

Kimberley W.
Clasificación:

Everything I did over the phone was awesome! The staff wad friendly, helpful and patient with the mess up Uhaul made with my reservation. My dad picked up a Uhaul trailer and he said they were super helpful, fast, and efficient.

DANIEL D.
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El cliente no dejó un comentario.

Frank L.
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El cliente no dejó un comentario.

Troy P.
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El cliente no dejó un comentario.

Jeff S.
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El cliente no dejó un comentario.

Keith K.
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El cliente no dejó un comentario.

Joseph R.
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I was disappointed by the additional daily charge for returning truck 7 minutes after the 24 hour period. A reasonable grace period would be a better business practice

CONOR F.
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No improvements needed, great attention to customer needs.

MICHAEL Q.
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El cliente no dejó un comentario.

peter S.
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I called ahead and then preregistered on line. I was in and out when picking up and dropping off. No hassle rental helps to ease the stress of moving.

HEIDI H.
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Thunder Truck and Auto provided excellent efficient friendly service. Recommend highly! :)

MICHAEL B.
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Eric is terrific. He already goes above and beyond the norm. This location has a great team.

John R.
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El cliente no dejó un comentario.

DAVID C.
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El cliente no dejó un comentario.

OMER A.
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El cliente no dejó un comentario.

GINGER K.
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El cliente no dejó un comentario.

THOMAS N.
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El cliente no dejó un comentario.

ABEL P.
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El cliente no dejó un comentario.

Sidney E.
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El cliente no dejó un comentario.

Rachel H.
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El cliente no dejó un comentario.

Paul G.
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El cliente no dejó un comentario.

CHARLES G.
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El cliente no dejó un comentario.

Clifton K.
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El cliente no dejó un comentario.

PATRICIA F.
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El cliente no dejó un comentario.

Jose L.
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The approval wait time on 24/7 mobile was way to long. 30 min

Adam S.
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El cliente no dejó un comentario.

LISA G.
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I reserved last minute, staff was helpful, easily checked in and out.

LINDA S.
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El cliente no dejó un comentario.

Kelly M.
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Place overcharged me and I am still waiting for a refund

Thomas D.
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Great customer service

Cinthia M.
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El cliente no dejó un comentario.

Mike L.
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Let people know about check in and check out procedures on line ahead of time as not everyone is versed in the internet. Nothing ever mentioned about “dolly fee”..... used it for a total of 2 minutes once, and paid over $70 for it. If in contract, not obvious and not mentioned....other fees for environmental and safe drive not explained. Nobody was ever at the location despite being there during stated hours for pick up or drop off nor phone calls. Despite booking well ahead of time, no mention of pre work online until a last minute email arrived evening before pick up. Difficult to use, not upfront about all fees....disappointing to say the least.

Chad K.
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One thing that was not good was when we picked up the truck it was Empty. The gas light was literally on. Never had this before it was very disappointing.

Mark J.
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El cliente no dejó un comentario.

BRIAN G.
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Everything went smoothly

Joanne M.
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Great customer service! Very helpful and attentive to our needs.

Bernice C.
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El cliente no dejó un comentario.

George R.
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El cliente no dejó un comentario.

Timothy K.
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El cliente no dejó un comentario.

Chris L.
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El cliente no dejó un comentario.

Chuck C.
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El cliente no dejó un comentario.

Thomas R.
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El cliente no dejó un comentario.

Michael M.
Clasificación:

Smooth transaction..no need for improvement

Bette J.
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Easy pickup, great customer service

Dave V.
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El cliente no dejó un comentario.

Matthew G.
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El cliente no dejó un comentario.

Brian G.
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El cliente no dejó un comentario.

Thomas N.
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El cliente no dejó un comentario.

David K.
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This was a disaster and frustration on a very busy day. The person taking order didn't want to be bothered ane set up the account with name Sally Donna. I had to change info. It took 2 phone calls and 1 hour of waiting to get the car (couldn't get codes in app to work) Drop off was also difficult. Additional phone calls and excessive time. Was told to select don't have an acct. yet option wasn't available. This provider could have set up the account for me, app is not user friendly. This was more than frustrating experience.

Judy S.
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El cliente no dejó un comentario.

Nick F.
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El cliente no dejó un comentario.

Michael R.
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I had no problem with the location but the check in app is very difficult to work with! It needs to be made more user friendly!

Jerald H.
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El cliente no dejó un comentario.

Theodore N.
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First time I used them. I would use them again.

Penelope A.
Clasificación:

The appliance dolly was damaged and would not secure appliances to it. Both belt and ratchet/tightener were broken. And I did not sign up for safe driver coverage, but when I was forced to check in with the business (due to online pick up not working), it was automatically added.

Sherry B.
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El cliente no dejó un comentario.

Mark J.
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El cliente no dejó un comentario.

Dan W.
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You guy were Great, had a really bad experience down the road @ bird junction, and will never go back to them. Thank you for your prompt efficient service. Daniel J.Wicka @ International Auto/Toyota Sheboygan...~~O&o>......>

Leland B.
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All went well. No issues to comment on.

Nathanial F.
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El cliente no dejó un comentario.

JEFF C.
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A credit card was given and payment made when the equipment was rented. When my friend went in and picked up the equipment as a favor for me since I was out-of-town, HE WAS CHARGED!!!! Awful!!!!

Erin W.
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El cliente no dejó un comentario.

Scott D.
Clasificación:

When you say $19.95 for a move I think the charges should be close to that. We rented a van to move a couch and had it for less than an hour and had to pay $45. Too much for that short of time.

Faith O.
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El cliente no dejó un comentario.

Eugene M.
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El cliente no dejó un comentario.

Ronald S.
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El cliente no dejó un comentario.

Elizabeth G.
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El cliente no dejó un comentario.

Luther B.
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Make sure the drivers side floor is cleaned up. Yes the area had a lot of mud in the beginning of the week, floor could have been vacuumed.

tom O.
Clasificación:

The staff was great.

Kim S.
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Truck was dirty, running lights didn't work. The pickup location was a little confusing on where to park, what door to enter. Once inside the staff was friendly, and the transaction went fast.

David S.
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El cliente no dejó un comentario.

Larry H.
Clasificación:

El cliente no dejó un comentario.

aaron S.
Clasificación:

U-Haul Truck Share 24/7 is Awesomely convenient as is allows us to pick up the truck and\or drop it off during non-business hours. Simply Brilliant ! ! ! It saved us money as well since our Rental didn't have to start until noon on a Sunday. Thank you for making thus available.

Jessica F.
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El cliente no dejó un comentario.

Jason R.
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El cliente no dejó un comentario.

Salvatore D.
Clasificación:

n/a

Michael R.
Clasificación:

The app check in was very difficult so anything that can improve that part would make it a better experience.

Brian B.
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El cliente no dejó un comentario.

Tamra C.
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El cliente no dejó un comentario.

Todd S.
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you folks were awesome! Thank you

Mark J.
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El cliente no dejó un comentario.

Kyle P. | Overall Experience |
Clasificación:

Thank you so much Thunder Auto for your help with my move! Your staff was very professional! My property was very well taken care of throughout this process, thanks to y’all!

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