Really nice peopleJOHNNIE H.
Customer Reviews for Thumpers Performance & Exhaust
(Distribuidor de U-Haul del vecindario)
Athens, AL 35611
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 9/25/2021 - 9/26/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Made sure I was set to not be charged as if I rented the two dolly's and did not return them.Codie N.
The online reservation system has us at two different places.. one didn't have the equipment so they moved us to another and when we arrived, tgey were closed for vacation. I found Thumpers online and they helped us get on our way. Please double check your online reservations to make sure equipment is available and the store open.Christina D.
This was a very disappointing and incredibly frustrating experience. 15930 is not the pickup location I requested. I requested the safe mini storage location at 8836 Hwy 72 W in Madison, AL 35758 and I would not recommend a friend use this location. When I arrived, the lady told me: "sir, that's a preferred location and if we don't have it, you'll have to go somewhere else". Why thank you for that nugget of information Captain Obvious! Doesn't U-Haul try to relocate equipment rentals to a location that customers prefer or is that no longer a U-Haul business practice? This lady referred me to another location in Athens, AL. That location didn't have a trailer, but the lady called two other locations to locate another U-Haul rental facility (15930 York Ln) to confirm they did have the trailer I requested. I finally arrived at 15930 York Ln and all went well. I would recommend a friend to this location.Theodore V.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.Jeff T.
El cliente no dejó un comentario.Jonathan W.
El cliente no dejó un comentario.Elizabeth B.
El cliente no dejó un comentario.Juvetxy M.
El cliente no dejó un comentario.KELLY B.
When you rent a trailer and you get there and they don't have what you rented so you have to get something else even though I called and left them a message saying that if you have any questions to contact me and I left them my phone numberJames M.
Don't screw people saying they caused damaged which wasn't there when I dropped it off.Daniel S.
Very pleased with whole process of renting uhaul for our move. The truck was nice& clean& very professional person when we picked up truck. Keep up the good work!David C.
El cliente no dejó un comentario.Evan B.
Reserved truck on line night before pickup but had to repeat info at pickup, I thought reserving would save time at pickup..did not.Tracy H.
The person told me the trailer was latched. It wasnt and the tounge went through my tailgate when I pulled the car on it.Adam L.
Was in and out in under 5 minutesaustin O.
No one was wearing a mask. Strut on fender was almost dragging a tire.David W.
El cliente no dejó un comentario.tim P.
No need for improvement, excellent service.Ramon O.
El cliente no dejó un comentario.JOHN E.
Speedier response times when someone calls into the 1-800 UHAUL phone number.Neal J.
Inside of truck was not clean and papers from previous rental were above passenger visor that contained personal infoTimothy S.
El cliente no dejó un comentario.mark T.
El cliente no dejó un comentario.Leon G.
El cliente no dejó un comentario.Rance H.
El cliente no dejó un comentario.Steve B.
El cliente no dejó un comentario.Brian Z.
This was the best prepared location for my requested rental anywhere close to Athens. I'll recommend Thumpers to anyone that needs a truck rental. Thank you !Tim F.
The tag on this pull-behind trailer was barely hanging on my one bolt because it gets caught when you open the trailer. Otherwise all was fine.Sandra E.
We waited in their office for several minutes, then walked around to the shop in order to get waited on.Sandra E.
I'll never rent Uhaul againDustin A.
El cliente no dejó un comentario.Cynthia B.
Y'all need to put the right mileage and fuel on the ticket and stop rounding it up!Authur W.
My only complaint is that the CAB of that truck Reaked of Body Odor something bad... About knocked you out every time you would open the cab doorwayne S.
El cliente no dejó un comentario.Andrea S.
El cliente no dejó un comentario.RICK G.
I returned my rental a day early, apparently it was never entered into the system and I received emails and phone calls regarding a â€œlate drop offâ€. That was not comforting and was an imposition on my time.Michelle L.
El cliente no dejó un comentario.jerry C.
El cliente no dejó un comentario.bonnie H.
The destination was known however, There was no mention of a mileage charge going over the allowed miles. I feel I was charged over $40 in error.Franklin P.
El cliente no dejó un comentario.John B.
easy smooth drop offthomas C.
Uhaul has become to expensive. 130 dollars for rental plus 30 dollars for gas. I could have hired 2 men and a truck and I wouldn't have had to lift a thing.gary L.
El cliente no dejó un comentario.michael W.
I would like to say that only a two day rental option just doesn't make sense, you should have l9nger options available from beginning that are more cost effective for diy movers who don't have a big team of friends & family that can help them, $40 every extra day wasn't too terrible but there could have been a better option available.karmen E.
El cliente no dejó un comentario.Timothy B.
I know of nothing that one could do to make my rental any better. Everything was tops.DENNIS W.
El cliente no dejó un comentario.JoAnn F.
El cliente no dejó un comentario.david J.
El cliente no dejó un comentario.Jeff M.
El cliente no dejó un comentario.lynne M.
El cliente no dejó un comentario.gary A.
El cliente no dejó un comentario.pamela R.
Very friendly and quick serviceRobert H.
El cliente no dejó un comentario.Clarence M.
El cliente no dejó un comentario.Floyd D.
El cliente no dejó un comentario.GLENN B.
I have rented here before, Great staff of Guys..GLENN B.
I arranged for a trailer...ONLY a trailer. When my son went to pick it up, he was told that I had added blankets and a dolly. I DID NOT request those things but, of course, was charged for them. When I was asked online if I wanted those things, I always hit, "No thanks." I have dealt with U-Haul in the past and have always been satisfied. This time, I feel like I have been taken advantage of. I have been honest with U-Haul and have only expected the same in return. If I am able, I will attach the online receipt I was sent after arranging for the trailer.Sharmonmon K.
El cliente no dejó un comentario.larry W.
El cliente no dejó un comentario.Carol P.
El cliente no dejó un comentario.Don F.
Pick up was not at location requested and was not notified of this change in advance.Earl L.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.Ed T.
El cliente no dejó un comentario.Mary H.
El cliente no dejó un comentario.Robin B.
El cliente no dejó un comentario.glenn b B.
El cliente no dejó un comentario.greg M.
El cliente no dejó un comentario.Paul M.
The manager pulled away when I was pulling in.pete C.
Nothing new. Employee was helpful and it went smoothly.Kenton D.
You did not sent email or text the location where To pick up trailer. Had to go very close Uhaul to get HelpRussell B.
Had to wait 30 minutes just for a guy to come in and get us taken care ofAmine A.
The guy was rude and refused to give us our deposit back that we were supposed to get. We dropped the truck off the night it was meant to be dropped off and he said we didn't bring it till after the due time and date. He also told us we still owed $30 because the truck was late. Worst experience I have ever had. I will NEVER use this company again!!Ciara G.
El cliente no dejó un comentario.Sharon L.
Inform the rentee of the cleaning fee. In fact I had to clean the trailer before I loaded it and would have cleaned it before return to avoid the fee.Wayne T.
El cliente no dejó un comentario.Steven F.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.Hobie W.
Great job. No suggestions for improving.WILLIAM G.
El cliente no dejó un comentario.JEFFREY S.
Do not try and rent a U Hall from JJ Tire. I was supposed to pick up the trailer at JJ Tire and they decided they would not even show up for work on that day. I booked the trailer on line and they should have showed up. At that time I went to TPE and was treated very niceGeorge A.
I called to find out what size trucks they offered and then reserved online. Pick up and return was quick and efficient.PEGGY A.
El cliente no dejó un comentario.MARK C.
El cliente no dejó un comentario.FELIX C.
El cliente no dejó un comentario.DANA B.
El cliente no dejó un comentario.CLDAWN Y.
I had call a made reservation on day before I pick up the trailer and gave that man my credit card number , driver license number and he confirm that the trailer would be ready me to pick up on sat. when I arrive on sat. he ask me for my credit card driver license, second identifcation,he want know what company I work for, my boss name , my boss phone number and address. He piss me off so bad he was not in wheel chair. I would have told him to take that trailer and shove it where the sun do not shine. luckly there were another young gentlemen in store and he was able to help me without all that BS he was Giving me. Thanks to the other gentleman.jollee B.
El cliente no dejó un comentario.ann N.
Very very rude!!!!! Argued with me about what I was told the cost of the U-Haul would be he said he had no control over what I was told. I will find me somebody beside U-Haul to rent from.joan F.
El cliente no dejó un comentario.MILDRED N.
El cliente no dejó un comentario.Timmothy M.
El cliente no dejó un comentario.vicky A.
El cliente no dejó un comentario.TOM M.
It is not the location per say that I had problems with. My reservation as per my email was not reserved. The amount charged per my phone call from uhaul was not honored. I had to make a second trip to pick up equipment as it was forgotten. My $50 reservation guarantee was not honored. I'm not happyTERESA M.
Overall, my experience renting a 20ft. truck was good. Easy pick up and drop off.MARISA M.
El cliente no dejó un comentario.JEFF W.
El cliente no dejó un comentario.Jeremy M.