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Twylla B
Customer Reviews for Thrifts R Us
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jason went above and beyond to help us with our u-haul and made sure items we had forgotten were returned to us! Great experience!
Ngonidzashe MThe truck was clean, and full of fuel! Jason had everything I requested for the move ready to go. As an additional bonus, it ended-up pouring down rain when I returned the truck, I was able to shop around the thrift store while the Jason checked everything back in. Moving is definitely not one of my favorite experiences in life, but this is now my favorite location for future moving rentals! Thanks Jason!
Steven CI am overwhelmed with the ease of renting a moving truck, the super reasonable rental fees and the stellar customer service that Jason provided at his location! It was such a wonderful experience. Moving is so stressful, and this particular part, to plan and execute the move was by far, the easiest part of all ! Thank you to Jason at Thrifts R Us !!
Dawn TI needed to rent a U haul truck for the first time . Needless to say I was intimidated. I looked up rental places and found Thrifts are us Rental location “with great reviews . Well , here’s another great review ! I had the pleasure of meeting Jason , he knows his buisness , answered all my questions , and helped me feel at ease . I don’t say this often in today’s market but he went above and beyond ; going outside , adjusting my windows and made sure I felt at ease . Do yourself a favor and go to his place for a rental (not to mention some really cool thrift pieces :). Im so glad to have found this location ! - Jennifer H .
jennifer hVery convenient location. Jason was friendly and helpful. I would recommend this location to anyone,
Linda HGood job helping me
Courtney BThe service and friendliness at this location was impeccable. If I knew of more people needing U-Haul, I would send them to this location. Best service EVER!
shirley mJason provides customer service above and beyond what is expected these days. We were well taken care of every step of the way. I highly recommend this location.
Angela BThe best service. Will absolutely use this location again for future needs & recommend to friends.
Jeff FJason was on it!! Super friendly when I called and gave me txt to confirm the drop off had been checked in .Thank you.
Trina HJason was so nice & patient with me. I left my bank card at home & tried to use another card which still wouldn’t work. Jason waited on me while I went home to get my bank card & had the uhaul waiting for me when I got back. He was very thorough & professional. I’m very grateful for this service as for my day was stressful with moving. Thank you Jason!🙂
Kevanisha DJason was great!
Adam NGood condition and good customer service
TOD BJason was outstanding, he reached out to me to make sure there was no issues with the vehicle and to confirm the return time was OK. Upon pulling into the parking lot, he greeted me, verified no issues with the vehicle. He checked the fuel level, milage and general appearance, and signed off as transaction complete, a very quick and painless transaction. Would highly recommend him and uhaul to anyone in the Dallas area
Edward WGreat service and the agent that helped me through the process was amazing!
Gilesa WGreat service
Enrique HJason was amazing. My first reservation hadnt returned so they found me a new truck at Jason’s location. Everything went smoothly.
Toby SGreat customer service friendly n on point
Melody Jeasy pick up and drop off
David WFront desk was helpful and assisted us along the way and made the experience wonderful. Would rent from again when in need of a uhaul.
David MThey could have better customer service someone there to actually assist you instead of just over the phone didn't even have the equipment that I had asked for I didn't even get my cover for my mattress
Laura GJason went above and beyond in his customer service, both before and after my pickup. This was by far the most convenient and pleasurable rental experience I've ever had!
Regina MJason was an absolute jewel! He helped to make this process a breeze
Anita CPut a better UHaul sign at the front.
Dylan TJason was fast and accurate. He got me in and out within minutes.
Terrance MGreat service
Tony BOn time, very reliable, easy to communicate with!
Quenton GNothing Next weekend. I will be renting it again!!!
Jack SBest U-Haul experience ever
William CMore people like Jason! He was very accessible and helpful through the entire process.
Benjamin LThe app was really glitchy but the employee went over and above to be helpful and he (I think his name was Jason) is the reason we would rent from this location again.
Delilah RHighly recommended, great service, very helpful, and great communication
Keandra RThe owner (Jacob, I believe) was amazing, very welcoming and helpful. 10 out of 10.
Lysann LN/a
Tiffany TJason was very helpful!
david mExcellent experience
joe KNot specific to the location, the U Haul app/web tools are ABSOLUTE GARBAGE, unstable and unreliable. AVOID USING IF AT ALL POSSIBLE. You would think a billion dollar company would make more of an effort. It is a disservice to both the customer and the employees.
Robert TThrifts R Us provided me with an easy, seamless experience on a very stressful day. The truck was super clean and comfortable, and the customer service could not be beat! Thrifts R Us will be my go-to U-Haul agent from now on! 100 stars to Thrifts R Us.
Andra HJason was the absolute best! I chose this location after hearing about a not so good location which was the nearest to me, and Boy I’m so glad I did!! He listened to my needs and made sure I was geared up and ready for my move. Jason was such an amazing business partner & definitely was the best part, to an already hectic busy day of moving. My experience was 10 ⭐️
Diamond GJason was awesome! I wasn’t even aware that my location was switched until he called. He was able to assist via text and responded in a timely fashion. He was very helpful and friendly.
ANESHA S