El cliente no dejó un comentario.Eric F.
Customer Reviews for Thompson & Sons Inc
(U-Haul Neighborhood Dealer)
Glasgow, MT 59230
Servicios en esta ubicación:
8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Laura B.
El cliente no dejó un comentario.Dan K.
best customer service everThompson A.
Vehicle was not cleaned after last customer very dirty and muddyMichael B.
Clean the entrance/office a bit more to look more professionalAmy H.
El cliente no dejó un comentario.byron H.
El cliente no dejó un comentario.Mike O.
Make sure that someone is there on time for pick-up, we showed up at one and no one was there for 20 minutes.Amy H.
El cliente no dejó un comentario.Bill D.
El cliente no dejó un comentario.Scott K.
El cliente no dejó un comentario.Paul W.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Blaine C.
Uhaul was dirty. Had to drive 120 miles from rental location to pick up. Was charged that mileage despite numerous calls and reassurances that it would be covered.Janet C.
Though the truck I rented was in their shop for repairs, I do not believe it got so dirty in their shop. I believe it was not cleaned after the last customer who rented itMichael B.
Nothing they were very helpful and knew the products.PHILLIP D.
El cliente no dejó un comentario.Wendi T.
El cliente no dejó un comentario.Karen B.
El cliente no dejó un comentario.Jason P.
El cliente no dejó un comentario.Dana H.
El cliente no dejó un comentario.JASON H.
El cliente no dejó un comentario.Stephen S.
This location is awesome fast check in and Brandi seems pretty down to earth. I wasn't there that long to drop my equipment off. I didnt realize that you have to go across the bridge towards the back to the shop. Thank you Thompson and Sons for having a great location and even regular hours I will definitely recommend your location to others.AUTUMN U.
El cliente no dejó un comentario.Liane C.
Never go to Glasgow MT if you can help it. I rented the 20footer and drove to Kalispell just to get outta there. The Amtrak did not run the Empire Builder Route for 4 days. There are no rental car lots in Glasgow. This was my only way to get away from a bad deal. Bless you U-HaulKRISTINE K.
No problem That place is a museum of old equipmentRonald J.
El cliente no dejó un comentario.TOM M.
El cliente no dejó un comentario.Ken E.
Walked in and they all just sit there and lo9k at me for awhile. Finally get their attention and she slowly does the paperwork. Had me park trailer and wait for someone to disconnect. After 20 minutes I unhooked 8t myself and left. They had far more important things to do than deal with me.Scott F.
Middle of the night app did not work. Take pic of pro. Click continue. Must take pic of pro. Take pic. Click continue and cycle starts over. 113 times it repeated. Restarted process several times. Rebooted phone several times. Nothing worked. On hold for customer service OVER AN HOUR AND NEVER HOT ANYONE Guy came out of his home and took care of us. You app sucks.Scott F.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Marc S.
Very busy site, they do a great job!!larry O.
El cliente no dejó un comentario.Jacob B.
I wish the trailer had a little more headroom as it is not high enough to haul a refrigerator. Just a little more height would be nice.Nick K.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.LARRY M.
El cliente no dejó un comentario.JANICE FAIRCLOUG D.
El cliente no dejó un comentario.Nicholas C.
Your corporate customer service is a horrible joke. The fact that I had to chase equipment across 2 states after putting my reservation in a month in advance is pathetic. Your system is broken! It doesn't work. If I was truly talking with your dispatch manager, she should be fired. This experience was so bad, I won't use you again. I have every intention in blasting how bad your service was every chance I get to whoever will listen.JON C.
El cliente no dejó un comentario.Gregory M.
El cliente no dejó un comentario.ALEXANDER D.
Very courteous and helpful in the process.mike K.
El cliente no dejó un comentario.Lee B.
El cliente no dejó un comentario.EDWARD A.
El cliente no dejó un comentario.Lona E.
El cliente no dejó un comentario.BILLIE JO H.
El cliente no dejó un comentario.JOHN P.
El cliente no dejó un comentario.DAN O.
Improve the website so that we don't have to be mislead by the your call center people who don't even know your polices for rentals. This is for your call center, not Thompsons (they were great).Dustin K.
El cliente no dejó un comentario.Eric L.
El cliente no dejó un comentario.LUIS C.
El cliente no dejó un comentario.WILLIAM MINGLE 3 K.
The only problem I had was the lights weren't checked before we drove away. I didn't think anything of it until I was a day into my journey and I found out I had no lights on the trailer. The light plug was hooked up and we had lights on our vehicle just none on the trailer.RACHEL M.
Provide more financial incentive to those businesses that process one way dropoffs instead of padding the bottom lineCharles E.
Let customer know hours that your uhaul employee is available. I had to wait when picking up and dropping off for the employee to get back from lunch. Seemed disorganized with how to use the uhaul computer system. They did hook up the trailer and unhook upon return. That was nice.MONICA DON R.
El cliente no dejó un comentario.Phillip D.