Comentarios de los clientes para TheLot Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de TheLot Auto Sales

Clasificación general:

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PATTI P.
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Better signage for the entrance. It's a little hard to spot the right gate. Otherwise super happy!

PATRICK L.
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El cliente no dejó un comentario.

Jacqueline A.
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Nothing at all they were perfect!

SANDRA S.
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Friendly, fast and efficient service. Will use again.

FRED M.
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This place made it super easy. I called them for my reservation & they did it all over the phone (they were the only uhaul to answer out of the 3 I called). They were also able to get me a discount on my truck rental. Would use again or recommend to friends in Lawrence.

William M.
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El cliente no dejó un comentario.

Dean G.
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Good customer service, very friendly and told me everything up front.

KIMBERLY L.
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These people are absolutely incredible. Highly highly recommend!! They helped my mom so much in a desperate time. Were able to get her a discount on the truck with a couple extra days due to her situation. They listened to us and offered suggestions for several days before we even decided to get the truck, seriously this place is the best! Very smart people plus it's a quick progress day of rental takes maybe 5 mins. This is the place to go in Lawrence for all your U-Haul needs!

NICHOLAS H.
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Super easy check in and check out of the truck. I called & the shop scheduled my reservation for me online including getting me pads + dolly. Great U-Haul location.

MATALYN H.
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El cliente no dejó un comentario.

Emilio J.
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El cliente no dejó un comentario.

ISAAC P.
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El cliente no dejó un comentario.

lori W.
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Very friendly and super convenient location!

Catherine M.
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Friendly fast service. Drop off was a breeze. Many thanks!!

ISAAC P.
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El cliente no dejó un comentario.

Robert P.
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El cliente no dejó un comentario.

ROBERT H.
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Efficiently checked it in and were knowledgeable.

TIMOTHY M.
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Had a U-Haul reservation that I made over the phone #96093557, then the U-Haul phone system would not work. Got a human on the phone in Bonner Springs Kansas, he informed me my reservation was cancelled. 😞 Got the folks at The Lot Auto Sales on the phone and they saved the day. The had a truck returned at noon and called me to come get it. They are awesome and super friendly!

Don H.
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El cliente no dejó un comentario.

WILLIAM FORD M.
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El cliente no dejó un comentario.

Mark O.
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Morgan was fantastic. She contacted us the day before we picked up the equipment to personally let us know the pick up location had changed which was very thoughtful. She also helped us when we tried (and failed) to use the mobile app at pick up. She was super helpful and extremely nice. She is a great representative for UHaul.

Greg M.
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Morgan and Nick were both professional and helpful. We needed to return the truck after hours so when we called they came and met us at their business to help us with the return process. They made the process super easy and convenient to return equipment. I would rent from or return to this location again, as they were helpful and did their job efficiently. This business, TheLot, represents UHaul very well. Thank you.

Scott C.
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We returned the truck after hours so no one was there working, but there was a phone number to call and was immediately answered. The lady was friendly and helpful. It was a bit confusing where we needed to park the truck because of fences and gates so we called the number to ensure we were leaving it in the correct place. The link UHaul texted me to check in the truck was not helpful because we didn't have the phone with us when we dropped off the truck. The first question it asked was to share our location. Since we didn't have the phone with us at the drop off location, we couldn't share our location. Without being able to do that, we couldn't finish the checkin process. That was frustrating. However, since we were able to call someone on the spot, she competed the return and it was simple. Simple and efficient experience.

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