Customer Reviews for The W Storage
(U-Haul Neighborhood Dealer)

976 comentarios

2631 Hwy 120 S   Cody, WY 82414

(307) 527-1112

Horario

  • Monday–Tuesday
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles
    9 a. m. - 12 p. m. / 1 p. m. - 2 p. m.
  • Jueves
    2 p. m. - 12 p. m. / 1 p. m. - 6 p. m.
  • Viernes
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    9 a. m. - 12 p. m.
Horario especial
  • 6/8/2023: cerrado
  • 6/11/2023: cerrado
  • 6/13/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(307) 527-1112

2631 Hwy 120 S
Cody, WY 82414

Servicios en esta ubicación:

Horario

  • Monday–Tuesday
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Miércoles
    9 a. m. - 12 p. m. / 1 p. m. - 2 p. m.
  • Jueves
    2 p. m. - 12 p. m. / 1 p. m. - 6 p. m.
  • Viernes
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado
    8 a. m. - 12 p. m.
  • Domingo
    9 a. m. - 12 p. m.
Horario especial
  • 6/8/2023: cerrado
  • 6/11/2023: cerrado
  • 6/13/2023: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Rueben W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl T. 
Clasificación:
5.0

Very easy communication. I'm a local, a single mom with 3 kids. This uhaul location allows me the independence I need to take care of my family. My life is better because of the customer service this location always has.

Leslie Z. 
Clasificación:
5.0

Fast service and easy to get to as well as in and out of. Thank you so much.

sarah C. 
Clasificación:
5.0

Customer service was excellent.

bILL Y. 
Clasificación:
5.0

Keep being great! Maybe work a little on the prices though.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela L. 
Clasificación:
5.0

Trailer loaded and pulled like a dream. I had to get the Pueblo West UHaul guy to help me unhitch. This should be easier.

bILL Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry H. 
Clasificación:
5.0

Easy as could be! Great communication. 100% recommend!

Deb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

Very helpful!! Thank you!

Rick C. 
Clasificación:
5.0

Good vehicle. Excellent service, but cab floor was covered in mud.

ARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Kind! Caring! Helpful!

Kaitlin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
4.0

Maybe some less bald tires on the trailer they made me a little nervous

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Before I took off on Monday morning. I waited to 9:30a to get new wipers but no one showed up. The business said they were open 9-5. fortunately I did not hit much rain and sno. This was a disappointment!

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Claudia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P. 
Clasificación:
5.0

they were great very personable and helpful

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juli G. 
Clasificación:
5.0

A light spray of WD 40 on the ratchet strap mechanism would probably make it easier to unwind after the gritty wet winter conditions of late

dave K. 
Clasificación:
4.0

I used this location for four rentals in the past month. Definitely worked out well. Service good.

SWAYNE E. 
Clasificación:
5.0

This is an excellent location and the people are great to work with.

Marty D. 
Clasificación:
5.0

I really liked the lady that ran the center here..

Donna B. 
Clasificación:
4.0

Didn't understand why this dealer could not print out the agreement when I pick the trailer up.

Earl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
5.0

Return website is confusing for an elderly man

JOHN W. 
Clasificación:
5.0

Nothing!

juli G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham M. 
Clasificación:
1.0

When we went to pick up the truck, the right front tire was BALD; it was a winter move over the Rocky Mountains and was like pulling teeth - although there were several other trucks on this lot; 3 of them had to go south, 2 were Fed Ex returns and needed to be serviced, and 2 of them were reported stolen. the lady wasn't helpful and didn't really care beyond us paying for the truck. We lost a day and spent 4 hours of 2 of our moving guys time to straighten this out. When I asked about a credit, I was told by the office lady that I can deal with that at the other end!!! DO NOT RECOMMEND!!

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
3.0

The truck smelled horribly, it was also dirty. A metal bar was also left in the back that I had to dispose of

Becca W. 
Clasificación:
5.0

Great place and great people. I have rented the same trailer 3 times now and will be back next time I need one!!

Marshalls B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

Always great to work with

aspen N. 
Clasificación:
5.0

Two fat dogs and a friendly cat made the wait enjoyable.

Albert V. 
Clasificación:
5.0

The lady was amazing

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kp M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIRK A. 
Clasificación:
5.0

I have used a trailer two times and everything was great both times! I will be back!

Marshalls B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M. 
Clasificación:
5.0

Check the lights and the straps. Both needed repair

Gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa M. 
Clasificación:
3.0

Truck had issues with door molding being loose and the parking brake warning was very annoying.

Andrea D. 
Clasificación:
5.0

Pleasant people to engage with

John H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff L. 
Clasificación:
2.0

The whole rental was a fiasco, original pickup was Bozeman, Mt. but then at the last minute they said they didn't have one..had to drive to Cody, Wy. only to discover they were suppose to be closed for lunch from noon to 1pm..but ended up noon to 2pm.Had to wait 2 hours. Was not informed of any of this when talking to the woman on the phone.,And, for some reason they had changed our drop off point to Newport, Washington from Sandpoint, Idaho and when I called they argued with me that I had done it. Why would I set it up to drop off the trailer 40 miles from where I was dropping off the car. Not real happy with customer service.

Anne H. 
Clasificación:
5.0

Very efficient operation, Thank you.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Great location and professional servic

THOMAS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brennan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

I asked at least 5 times before I rented about mice, was told, oh no. Well, the evidence of mice infestation was astronomical. Everything, i mean every single thing I had in there was full of mouse droppings. You would have thought it had been years of storage instead of 6 months while i found a house out of state. It was so bad, i had to call the exterminator for my new house as they were hidden inside my belongings and infested my brand new home. It was beyond my worst nightmare storage story.  I regret trusting my belongings would be safe.

LORI T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynne L. 
Clasificación:
5.0

Wrong trailer on pickup. Reserved a 5 x8. Had to return the 4x8.

Doug H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Everett H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HANS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JaNET K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
3.0

I was given a trailer with tires that had to be replaced in less than 100 miles for a 1700 mile trip. I am assuming no one looked the tires over in advance of our trip or did any maintenance to this trailer prior to our pick up date. This cost me money and time that affected the rest of my trip. I was extremely disappointed in this experience and extremely frustrated by this huge inconvenience.

Angela S. 
Clasificación:
5.0

Kate and her husband do a wonderful job as U-Haul franchisees!

Earl W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danice B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cameron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ernest F. 
Clasificación:
5.0

El cliente no dejó un comentario.

duane F. 
Clasificación:
5.0

Drop off was a nightmare. No way to return trailer with out jumping through hoops and several chats and a phone call.

Kenneth S. 
Clasificación:
5.0

Your service is customer focused and efficient. Gracias

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crissy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

Anytime I need Uhaul, whether a trailer, or a van, I know I can count on Cody Uhaul on Rt. 120. Kate is responsive, responsible, professional, and works very hard to make sure her Uhaul customers get the best advice (many of us are new to this system), and works overtime to find a way to fit our schedules, not making us fit her schedule, and time table. I have used Cody Wyoming Uhaul to travel to Oregon, Montana, back to Cody, and then to Guilford CT, and back to Cody, and then back to CT, and when I need Uhaul next time, I will ask for the best advice I can get. In Cody with Kate. Aloha, Russ

russ F. 
Clasificación:
4.0

There is only one Uhaul facility in Cody, next closest 24 miles away in Powell, WY. Guy in Cody probably hasn't smiled since he was 10 years old. Wasn't looking for a new friend but a "how you doing" greeting would have been nice.

Thomas D. 
Clasificación:
5.0

Nothing I can think of.

Jon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thad F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F. 
Clasificación:
5.0

Doors do not seal so dirt blows in and there is no lighting. For the price we still found the storage to be valuable. People who manage it are friendly and helpful.

GLENN R.  |  Overall Experience 
Clasificación:
5.0

We stored our trailer there outside for the summer. I wish the facility was going to continue offering this service in 2022.

larry p.  |  Overall Experience 
Clasificación:
5.0

Have rented trailers from this location on multiple occasions, and also one of their storage units for a period of time. Never had any issues, and service has always been exceptional.

TOM W.  |  Overall Experience 
Clasificación:
5.0

Just cannot say enough GOOD things about Kate and how she runs this storage facility. She is so friendly and helpful. This facility has very easy access and convenient off of highway 120 on the way to Meeteetse close to the airport in Cody. I would highly recommend this storage facility to anyone. Thank you Kate for a wonderful experience storing our household goods.

JOHN Y.  |  Overall Experience 
Clasificación:
5.0

I never rented this place!!! Don't bother me anymore !!!

ROMAN N.  |  Overall Experience 
Clasificación:
5.0

Wonderful people! Very helpful and and made things easy.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Helped me out having the unit I needed when I needed it !! Specifically, after I totaled my fifth-wheel trailer wiping it all over the interstate. Was able to leave the owners some lumber I couldn't fit into the truck and help them out and they didn't charge me for not COMPLETELY cleaning out my unit !! ;-) ;-) ;-)

Robert Q.  |  Overall Experience 
Clasificación:
4.0

Great convenient location. Friendly owners.

Darlene S. | Reservación
Clasificación:
5.0

Simple and easy.

Timothy A. | Reservación
Clasificación:
5.0

Easy to work with, clean easily accessible storage units

Jeffrey G. | Reservación
Clasificación:
5.0

Easy access, priced reasonably and the owners were great.

John E.  |  Overall Experience 
Clasificación:
4.0

Na

Robert S. | Reservación
Clasificación:
5.0

Was very nice and friendly.

Chrystal J. | Reservación
Clasificación:
5.0

i like it

Privacy R.  |  First Impressions 
Clasificación:
1.0

I was informed unit was still in use. This took place on sunday and I was unable to find a replacement unit. I was forced to store my belongings over an hour. The employee from uhaul did apologize.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Friendly, excellent service

Privacy R.  |  First Impressions 
Clasificación:
5.0

Professional team that went above and beyond for me. As a customer, just make sure you check the size of the unit you are renting.

Privacy R.  |  First Impressions 
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