Customer Reviews for The W Storage
(Distribuidor de U-Haul del vecindario)

759 comentarios

2631 Hwy 120 S   Cody, WY 82414

(307) 527-1112

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié. - jue.: 9 a. m. - 2 p. m.
  • Vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 7/29/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(307) 527-1112

2631 Hwy 120 S
Cody, WY 82414

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié. - jue.: 9 a. m. - 2 p. m.
  • Vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 7/29/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was ready to go and the person helping us was knowledgeable, professional and helpful. We would be happy to rent a uHaul from her again. Gracias.

GARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane H. 
Clasificación:
4.0

Hours of operation could use some sprucing

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald E. 
Clasificación:
5.0

Kate was amazing and incredibly helpful during the rental process. She answered my questions and quickly provided a positive service.

lea W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lewis S. 
Clasificación:
5.0

Great service, great people. I will definitely be returning.

Larry B. 
Clasificación:
5.0

Our experience was great! Kate, was helpful, knowledgeable and very friendly. We would use them again for sure!

Mariana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy W. 
Clasificación:
5.0

Nothing really, It went well.

LAWRENCE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM TED A. 
Clasificación:
5.0

During this very busy moving season we had the best truck rental ever from the W Storage in Cody Wyoming !

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK B. 
Clasificación:
5.0

Easy delivery

Jacque N. 
Clasificación:
2.0

I was not given a receipt to keep in the truck, the person did not do an inspection of the truck before I left with it. The 2nd UHaul location where I picked up a tow dolly told me I had to have a receipt in truck in case I was pulled over so I had to go online and print it. Luckily I still had computer access. The truck had a blowout half way in the trip, then 2 more tires had to be replaced later in the trip on the same day. This was a 2,375 mile trip!!! I would expect it to be inspected to be roadworthy for such a trip since you know my beginning and ending destination. I don't know if there is a 2nd for here for the tow dolly, but both tires had to be replaced 1445 miles into the trip. The bad tires caused us to have to drive so slow because the vehicle being towed was bouncing like a basketball behind us and yanking the truck and making the truck bounce badly!!! It could have cost us our lives. It did cost us extra time, fuel, missed days work, and extra elder care for our 89 year old father. No one from corporate has returned my call as I was told they would.

Susan A. 
Clasificación:
5.0

My only complaint is that I had to go to Cody to pick up the truck.

Ben S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kory Ray A. 
Clasificación:
5.0

They do a great job. Very helpful and really nice people!

larry S. 
Clasificación:
5.0

The owners were very helpful after my car wreck and helped me get the right equipment size.

Bryna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick G. 
Clasificación:
5.0

Katie is awesome! She's super helpful and knowledgeable. We were able to quickly get a trailer and boxes to help our daughter move. Katie pulled out a broom and cleaned and tidied our trailer before we pulled away. Her grounds and facility are nice, clean, and very professional. Her attention to detail and service is awesome!

Carisa Jayne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherri J. 
Clasificación:
5.0

Out of the 3 or 4 U-Haul locations we have here, I refuse to use any other than The W Storage. This lady is friendly, helpful, and accommodating no matter the time or situation. She is amazing!!

Kristina Pauline N. 
Clasificación:
5.0

Just cannot say enough GOOD things about Kate and how she runs this storage facility. She is so friendly and helpful. This facility has very easy access and convenient off of highway 120 on the way to Meeteetse close to the airport in Cody. I would highly recommend this storage facility to anyone. Thank you Kate for a wonderful experience storing our household goods.

JOHN Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CLINTON M. 
Clasificación:
1.0

Uhaul itself screwed this reservation and experience up for us so badly. W storage didn't do anything wrong... but they couldn't fix Uhaul's mistake for us either. We won't be using uhaul for anything in the future at all.

Tyler M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie Eilene F. 
Clasificación:
5.0

Nothing. Very easy return. Rep was very friendly and knowledgeable. In an out was extremely quick.

Richard M. 
Clasificación:
5.0

Very friendly and accommodating staff.

KEVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE K. 
Clasificación:
5.0

I had to drive 90 miles to get this truck. If I wouldn't have called to check on equipment, I would not have had it at all. No one notified me that a truck was not going to be available in Billings.

Lynn L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Friendly

Paul P. 
Clasificación:
5.0

The strap ratchet was broken

Art F. 
Clasificación:
5.0

Good customer service.

RYAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA A. 
Clasificación:
5.0

The check in website could use some work it kept locking down at the required photo and would not allow self check in

Tim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

There were 2 packing blankets missing from the bag mounted on the wall.

JOSHUA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald P. 
Clasificación:
5.0

We forgot a folder in the cab and Kate sent a text to let us know. She put it in her office until we could come and pick it up. She was great and made dropping off the truck very easy.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK EDWARD M. 
Clasificación:
5.0

The truck and trailer were ready and waiting when we arrived and we had help loading the car. Ending up leaving ahead of schedule!

Carey H. 
Clasificación:
5.0

It was not really clean in cab ,

Ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna L. 
Clasificación:
1.0

The guy had no idea what he was doing. It took 45 min to pick up the car trailer and it had already been checked in online. He used the drivers card saying it hadn't been paid for when my card was on the account. It was horrible.

Crystal T. 
Clasificación:
2.0

More friendly customer service for questions upon pick up and actually being open when stated that they will be for drop off as the online drop off was not working for us.

Skyler V. 
Clasificación:
5.0

Very clean and friendly. Loved our experience!

Dave C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARLAN RAY M. 
Clasificación:
5.0

Renting the trailer was easy and pleasant. Would rent from this location again.

special O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN EDWARD P. 
Clasificación:
5.0

I never rented this place!!! Don't bother me anymore !!!

ROMAN N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Wonderful people! Very helpful and and made things easy.

Michael M.  |  Overall Experience 
Clasificación:
2.0

Truck was filthy inside and out. Padlock on the back door was broken, and steering column made a creaking noise. Office is dirty and smells like pet dander and urine. Office hours are limited and people aren't always there during posted hours.

Dennis K. 
Clasificación:
5.0

Kate was very helpful and answered all my questions. This was the first time I rented a u-haul and will rent from them again this summer.

Monica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

The last was beyond helpful, very kind, and worked quickly.

Casey T. 
Clasificación:
5.0

On the website it wouldn't let me put my truck in for the towing vehicle.

patrisha H. 
Clasificación:
5.0

Great service and location! Good folks!'

Robert C. 
Clasificación:
5.0

Highly recommend, great people to work with! Thanks for making our move easy!

Tasha W. 
Clasificación:
3.0

They were closed when we dropped it off at 3:00 pm.

john M. 
Clasificación:
5.0

Keep doing the same great service for people at Katie's u-haul at W storage in Cody.

mike N. 
Clasificación:
5.0

Katie at the u-haul rental was very professional and a pleasure to deal.....Emily from central office called me personally and asked if I could take a 5x8 trailer with me....I did not use the trailer but took it to Michigan and dropped it..... this has been an enjoyable experience with u-haul....thank you very much.

mike N. 
Clasificación:
5.0

Helped me out having the unit I needed when I needed it !! Specifically, after I totaled my fifth-wheel trailer wiping it all over the interstate. Was able to leave the owners some lumber I couldn't fit into the truck and help them out and they didn't charge me for not COMPLETELY cleaning out my unit !! ;-) ;-) ;-)

Robert Q.  |  Overall Experience 
Clasificación:
5.0

The W Storage uhall is excellent.

Gerald Anthony S. 
Clasificación:
5.0

There is nothing more to add. Kate was absolutely awesome and a great asset to the uhaul team.

mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russ R. 
Clasificación:
4.0

They were helpful. I dropped off the trailer after hours.

Jackie R. 
Clasificación:
5.0

Katie is incredibly helpful and kind. She has even helped me to figure out how to back up a trailer, although I still find it counter-intuitive and difficult!

suz G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori C. 
Clasificación:
4.0

The rental agent was unexpectedly accommodating and generous! I will definitely recommend going to this location to reserve, pickup and/or drop off rented equipment.

RuthAnne C. 
Clasificación:
5.0

super easy and friendly

Claire B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyndon W. 
Clasificación:
5.0

The people here were awesome! I'm horrible with names but the woman who helped me was wonderful. Thank you so much for being so helpful!

Alex K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy P. 
Clasificación:
5.0

My experience at this location was excellent! The manager came out right away and checked my truck in without any delay. She was very friendly, professional, and competent. Thank you for the great service!

ROBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Very helpful. Very understanding.

Kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Judith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIZ V. 
Clasificación:
5.0

Fast, friendly, convenient. A pleasure to do business with!

David F. 
Clasificación:
4.0

We did early pick up. The link did not work. Was unable to determine our location. I called customer support and was on hold for 28 minutes. Finally talked to someone who was unable to help me. Transferred me to someone else. Was on hold for another 15 minutes. Finally hung up as the location was open and able to help us. Had the same trouble trying to use the link for drop off. You need to have a way to just enter the location instead.

Benjamin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

Everything worked out perfectly. Everyone was very helpful, Thank you--

john D. 
Clasificación:
4.0

Great convenient location. Friendly owners.

Darlene S. | Reservación
Clasificación:
5.0

Simple and easy.

Timothy A. | Reservación
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