Customer Reviews for The Villiage Laundry
(Distribuidor de U-Haul del vecindario)

483 comentarios

3661 S Hwy 27 Ste B   Somerset, KY 42501

(606) 219-4992

Location Hours

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(606) 219-4992

3661 S Hwy 27 Ste B
Somerset, KY 42501

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

penny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
5.0

Very helpful, in returning the truck

STEVEN S. 
Clasificación:
4.0

It was great

billy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad T. 
Clasificación:
5.0

Great

Cindy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy A. 
Clasificación:
5.0

It was a easy no hassle pickup and return. Just paid inside got the keys picked up my dresser and with the ramp easily unloaded it to my sidewalk and into the house. Got my gas at speed way and returned it to the lot and dropped of my keys in the drop box outside on the wall . No printed contact or wasted paper just easy easy Thank you for another perfect experience

DAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Couldn't even get Mt Vernon uhaul to answer the phone. The somerset store was so friendly and accommodating.

Hazel J. 
Clasificación:
5.0

did well

robert H. 
Clasificación:
1.0

The lady who helped me at check in was very nice, the truck i received had very spongy brakes and vibrated real bad when slowing down. When i returned the truck in it had more gas than when i left, i used the mobile check in to return and they charged me over 50 dollars saying i returned with less gas (The website made me attach a picture of the fuel gauge which is clearly above what it had when i left). Not sure if this is the locations fault or U-haul being a scam artist in general. Go to Penske and pay the extra money, better maintained equipment and they don't try to add on bogus charges at the end of the day.

Terry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Always ready when I need a moving truck. Always tell my friends about U-haul.

carlos F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal V. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

micheal V. 
Clasificación:
1.0

El cliente no dejó un comentario.

vileta C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jb W. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dallas C. 
Clasificación:
5.0

The lady there was very friendly.

ESCUM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

Nothing so easy to use.

ESCUM M. 
Clasificación:
5.0

Very easy to get the truck and the personnel were very nice.

David W. 
Clasificación:
5.0

The staff was super helpful! Would definitely recommend.

Bryan D. 
Clasificación:
5.0

I can highly recommend this location. Ms. April was extremely helpful in getting the trailer unloaded and the moving blankets properly folded and returned. Well done Ms. April. Respectfully, Bobby Carlson

Bobby C. 
Clasificación:
5.0

Clean and well maintained.

keith R. 
Clasificación:
3.0

I was charged 25 dollars by them to sweep out a tiny amount of dirt that would have taken one swipe of a broom. Also checking in electronically would not load a d when instructed to call no one answered. Left on hold hung up after 45 minutes.

KEVIN K. 
Clasificación:
5.0

All on line and went smoothly....... and I'm not tech savvy

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Great person helped me checkin and park the trailer— no wait.

Robertb W. 
Clasificación:
1.0

She said the bottom lights were just for show. Couldn't get the lights to work. Trailer had debri in it. She didn't put my address or phone number on the contract and she had my license. She changed my rental trailer bc she didn't want to move a trailer to get it out. Had NO lights and it was dark and raining! Had no idea about road side assistance until I called the next morning. Didn't even know they were open 24 hrs. I will never go to this location and I do not recommend it to anyone! Seriously still upset over the whole thing!

Treva M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
3.0

Maintenance on trucks

Joseph O. 
Clasificación:
3.0

Don't lie to customers if you say if they return a rental unit early they'll receive a partial refund then the customer should receive a partial refund.

Roxanna D. 
Clasificación:
5.0

So easy and convenient. Second time we've used this location to move our daughter. We will be returning customers!!

tina D. 
Clasificación:
4.0

Very friendly and knowledgeable staff with no hiccups or delays. A very solid, positive experience.

DOUG B. 
Clasificación:
5.0

Hopefully the system will be fully functional as we waited for 30 minutes + for completion of rental

Nancy M. 
Clasificación:
3.0

Give a more accurate list of the prices and make sure the equipment is clean. That was the dirtiest uhaul I have ever rented and they overdrafted our account with hidden fees

chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles B. 
Clasificación:
5.0

Peggy Is the sweetest little Dealer in town. I would recommend you to go to this location for all your moving needs. Peggy also carries moving supplies. Call her you will see for yourself. She is #1 to me.

Randy A. 
Clasificación:
3.0

El cliente no dejó un comentario.

becky and david B. 
Clasificación:
5.0

Very friendly personnel and professional.

JEFFREY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve V. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD K. 
Clasificación:
5.0

Something that you can trust

luis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARLA C. 
Clasificación:
5.0

Nothing girls working there are very nice and helpful

solange H. 
Clasificación:
5.0

I rented an appliance dolly and it did not work. I would not tighten, It kept letting loose.

Angie N. 
Clasificación:
4.0

Uhaul has a good franchisee at this location. Very thorough, courteous and helpful.

TOM B. 
Clasificación:
1.0

The truck was dirty, the back of the uhaul truck was a mess and hadn't been cleaned out before my use, I ddI not get the moving blankets or the dolly with my truck the last three times I got a uhaul there I keep giving it chances after chances and it's all been terrible each time. The woman at the counter was friendly, kinda seemed as if she was in a rush to get me done, even though I was the only person there. Overall I wouldn't recommend this location to anyone.

JOSEPH M. 
Clasificación:
5.0

easy checkout process.

connie C. 
Clasificación:
3.0

Staff was very helpful when making the reservation but no help at all when dropping off the trailer. We had to back up the trailer and unhook it by ourselves in very tight quarters. Help would have been very much appreciated.

stacy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro R. 
Clasificación:
4.0

Dropping off worked out but it was difficult to do after hours.

Steven C. 
Clasificación:
4.0

I prefer uhaul for any moving needs, I recommend them highly, never an issue, always friendly and helpful.

JULIA B. 
Clasificación:
5.0

Dropped off after hours

Melissa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
2.0

Unfortunately I (the customer) had to move a 26ft uhaul truck and push a couple trailers out of the way to get access to the trailer I had rented. This was due to village laundry's employee unable to do so due to handicap. Which was fine but other arrangements could have been made. Also the employee didn't properly secure the trailer to my Ford Expedition.She didn't tighten the mechanism that attaches to the hitch ball. She didn't secure the chains properly either. Had I not redone the chains and tightened the trailer properly we probably would have had an accident. Very disappointed

Debra W. 
Clasificación:
5.0

Friendly, helpful, great experience!

richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

bobbie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary O. 
Clasificación:
5.0

Very helpful

Howard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kitha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

james A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
1.0

It took over an hour to do self check-in and customer service wasn't available. The utility dolly I ordered was also not left in the truck.

Amber L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mack L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheila Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan C. 
Clasificación:
5.0

Excellent Customer Care. Friendly & Helpful!

Lula B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan C. 
Clasificación:
5.0

The box on the truck was dirty cleaned before loading anything My last rental from this location was was also very dirty

Carson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Better seating for three individuals ie comfortable seating for center seat

Ronald K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caitlin Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

william D. 
Clasificación:
5.0

El cliente no dejó un comentario.

genora K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney S. 
Clasificación:
1.0

Hire nicer people

Charles C. 
Clasificación:
5.0

The service was very quick and the people very friendly and helpful. I was in and out in a flash!

Chesley W. 
Clasificación:
3.0

very unorganized. too may responsibility for one person.

Ron M. 
Clasificación:
5.0

Wonderful customer service....will use again if needed

sandra B. 
Clasificación:
5.0

Excellent customer service!

John A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ben C. 
Clasificación:
5.0

Everything was great!!!

david S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zachary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua H. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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