Customer Reviews for The UPS Store
(U-Haul Neighborhood Dealer)

197 comentarios

417 Keltic Dr   Sydney, NS B1L1B8

(902) 539-5135

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(902) 539-5135

417 Keltic Dr
Sydney, NS B1L1B8

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Calvin H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Albert Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hamid F. 
Clasificación:
3.0

No dealings with personnel, just dropped the uhaul and handed in the key.

Maikell L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
3.0

windows were very dirty hard to see out of

Eldon S. 
Clasificación:
4.0

El cliente no dejó un comentario.

STUTLY M. 
Clasificación:
5.0

The only complaint is that they are trying to charge be $52 in fuel for 12 miles of driving.....not happy!

Linda M. 
Clasificación:
5.0

We had an issue when picking up the truck which was our end not yours, we called and the lady was wonderful in helping us work through the pickup. Kudos to her for her patience with us. She was amazing. The drop off process went smoothly, loved being able to complete it ourselves.

Brad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

The store owner and location were excellent. The mileage rate was too high. I was seeing 0.89 per kilometer, and instead was charged 1.40 a kilometer?! Also the 19.99CAD pricing is vastly understated. I think honesty is important in customer relationships. I will struggle to justify using Uhaul again, and on a personal note, I may try to find all alternatives before using simply on principal. Bait and switch, false advertisement, and price gouging (ALL UHAUL's STRATEGIES). UHAUL needs to fix it's corporate approach before I use them again.

James S. 
Clasificación:
1.0

I booked a 15 footer for 2 days 3 months in advance. Got a call that week that I may have to pick up from a different location. Ok that's no bigger. Wee of I get a text I may have to drive 2 hours. I called and they told me it is 200kms away. I told them that is not possible. They told me they could get me a slightly smaller one so I said ok. I got to pick up and they changed me from 2 days with a 15 footer to 1 day with a 10 footer. I was setting up an event and did not have nearly enough room to fit everything and then tear down took hours or using vans and trucks because I had to have the truck back. Even though I booked for 2 days.

Brandon F. 
Clasificación:
1.0

customer service was the worst. Not helpful or informative on exact details provided.

Matt W. 
Clasificación:
5.0

First time renting a Uhaul truck. Awesome service. Would highly recommend to everyone.

CLEO W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bolat I. 
Clasificación:
5.0

Great U-Haul Dealer

Robert G. 
Clasificación:
4.0

I want to commend the UHaul personnel in Keltic Dr as he is very friendly and kind.

CATHErine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

Great location to rent from

Robert G. 
Clasificación:
5.0

Love this place.

Andrew M. 
Clasificación:
1.0

This was the worst experience I've ever had with moving. The truck was not where it was suppose to be, the workers were rude. I was charged wayyyy more than expected. Overpriced for bare minimum

Cheyenne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F B. 
Clasificación:
5.0

El cliente no dejó un comentario.

amanpreet S. 
Clasificación:
1.0

Very. Bad. Service. The. Commmunation. Between. Myself. And office. Personnel. Very. Bad. Have. Them. My. Information. When. I regestered. For. Truck. Such. As my. Credit. Card. Info. Which. I confirmed When. The. Primary. Driver pickedUp. The. Truck. He. Had. To. Pay. For. It. They. Said. I did not. Have. Card. On. File. Which. I. Had. I would. Suggest. You. Educate. Your. Personall

annmarie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil Paterson M. 
Clasificación:
5.0

Great customer service and always friendly.

Trevor N. 
Clasificación:
2.0

Our ramp did not work. We had to get road side assistance to fix it. We were not about to use it all day. Not impressed at all.

Ronald B. 
Clasificación:
5.0

GREAT SPOT TO RENT AS ALWAYS

Robert G. 
Clasificación:
5.0

Good Location to Rent From

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcel G. 
Clasificación:
5.0

Good location to rent a U-Haul

Robert G. 
Clasificación:
5.0

The guy was one of the nicest people in met

Alan F. 
Clasificación:
5.0

Best spot to rent a U-Haul

Robert G. 
Clasificación:
5.0

Very good people to deal with

Eugene S. 
Clasificación:
5.0

Excellent service.

LORI P. 
Clasificación:
5.0

Everything was great

Theresa R. 
Clasificación:
5.0

The gentleman at the location was very nice and efficient.

Nicole J. 
Clasificación:
5.0

Great location for renting trucks

Robert G. 
Clasificación:
5.0

Great service at this location

bill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

The trailer was very squeaky. There were also a couple of the rubber keeper pieces, used for securing the ends of the chain, missing or broken. The service at the location was excellent

Otto G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mervyn M. 
Clasificación:
5.0

I was pleased with this experience. The only problem was the radio did not work on rhe truck.

john M. 
Clasificación:
5.0

Great rental location

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

Good location to deal with

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene B. 
Clasificación:
5.0

Fast friendly service

Debbie P. 
Clasificación:
5.0

Not much,everything was professional, Thank You

neale M. 
Clasificación:
5.0

great service from this location

bill B. 
Clasificación:
5.0

Highly recommended

Robert G. 
Clasificación:
5.0

Excellent all around!

MICHAEL S M. 
Clasificación:
3.0

Truck was dirty and there was garbage behind the seats

KENNETH MICHAEL M. 
Clasificación:
5.0

Great location to rent from.

Robert G. 
Clasificación:
5.0

Excellent service at this location

bill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

All was great. Maybe some bungie cord attachments inside the trailer? Easy to use easy to drive, decent price, excellent customer service :)

Dawn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLEN NICOLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

N/a

warren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY DOUGLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY B. 
Clasificación:
5.0

do just what you are doing

Kevin A. 
Clasificación:
5.0

Everything was great. Bill provided excellent service. He made my otherwise hectic day a little better.

Clinton C. 
Clasificación:
5.0

Staff friendly and helpful.

Trevor N. 
Clasificación:
3.0

El cliente no dejó un comentario.

David and Rachel B. 
Clasificación:
5.0

Nothing to improve the service was excellent , thank you.

warren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

I rented a car hauler which was clean and had new chains installed a day earlier. The trailer looked to be in good shape. After leaving the yard it felt like I was pulling a ton of weight but had not loaded the trailer with a vehicle yet. I stopped and checked to make sure the emergency brakes had not come on, which they had not. 1.5 hrs later while getting gas I noticed one of the tandem tires was completely sheared off. The axle bearing was seized and I had dragged the trailer that long (only 1 of the 4 wheels was seized). I was only half way to my destination. Fortunately there was a U-haul dealership where I was. I dropped off the trailer and arrangements were made to pick up another in the next town. The dealer where I was asked the dealer where I was going to have the trailer cleaned off (there was lots of snow out) and to have the paperwork ready after he gave them my contract number. Upon arriving at the next location, nothing was ready. There were not busy at all and seemed clueless on how to proceed. I spent 45 minutes waiting while they waited on the phone. One fella refused to go out to dig out the trailer. Service there was very poor. In all this whole breakdown extended my day trip by an extra 6 hrs.

Daniel V. 
Clasificación:
5.0

All good. I did the drop off using the APP but i did have to try the location for some help. All is well.

YORKE B. 
Clasificación:
5.0

Online check in didn't work so I had to go into the store. Service was great and process was easy from there

Janine G. 
Clasificación:
4.0

I tried to contact my original return location, Grand Lake Rd.,and there was no answer and a voice mail that you didn't even know was a business. Then at the UPS store on Keltic Dr. there U-Haul debit machine was broken and couldn't return my deposit so I am waiting for a cheque. U-Haul needs to make sure ALL of their pick up and drop off points have functioning equipment for transactions and are at businesses that will serve people. The UPS store was friendly and helpful, this is the location I will be using but it NEEDS a new debit/credit terminal.

Wayne B. 
Clasificación:
3.0

The connection should be done by the agent and not let me handle the connection.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

yan S. 
Clasificación:
5.0

Staff very friendly and went out of their way to make everything easy for us.

Thomas P. 
Clasificación:
5.0

Bill provided excellent service. I highly recommend his location.

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

alain B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arnoldo P. 
Clasificación:
4.0

El cliente no dejó un comentario.

georgina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

Bill was the customer representative at this location. He was very helpful and efficient. I will recommend this location and Bill to family and friends.

donald M. 
Clasificación:
5.0

Absolutely nothing if they are dealing with Bill Brown... He was exceptionally accomodating...courteous...polite...and made this part of move transition very easy ....I highly recommend he be informed that he went above and beyond what we expected...would definitely use this location again and commend him for his great customer service

Bernadette S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUE M. 
Clasificación:
5.0

all good

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken L. 
Clasificación:
5.0

El cliente no dejó un comentario.

malcolm M. 
No se han enviado comentarios para esta ubicación.

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