We have rented from this location many times Omer the past 6 years. Fantastic service and accommodating
Robert M.
Customer Reviews for The Tool Box
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent customer service
Abraham L.Very helpful with changes. Great customer service
Randall V.Great people and help with what ever you need.
JEFFREY D.Returning the uhaul was very complicated. I couldn't get the link to work and share my location. It took me 2 hours to get ahold of someone at customer service only for her to tell me that it checked in successfully somehow. Very frustrating.
Beth H.Was a great experience will definitely come back again.
Billy S.Very prompt, welcoming, nice, and helpful staff/owner
William P.This location went above and beyond to help us with our rental. We went to a closer location and they were horrible. The toolbox did everything that they could to help make it a better experience. 5 stars âï¸
DAVID W.Thank you Fran and Mark for walking me thru the rental process and the safety measures on the equipment. Have a Wonderfully Blessed Day!
betty B.Great service and always very friendly.
RONALD P.The people at this location are so friendly the only thing that I have that I wish the trailers had is a jack on it so when you unhook you don't have to strain your back to lift it off the ball.
STEVE P.I didn't appreciate being charged an additional day for dropping my rental off at the designated location and on time. I was confused about how to drop the rental off with no personnel on-site. I returned later that afternoon and filled in the online rental return information, only to be charged an additional fee.
Donald C.The people were. Very friendly and helpful.
Barbara W.Great location and people. Very friendly. Would definitely use again in the future!
Darrell K.This was such a no hassle experience. I made a mistake in the online reservation, I was getting no where trying to fix it online. Since this location was close to home I stopped in to seek help. The owners were very helpful, friendly & fixed the issue in no time. True customer service! When it came to pick up day, I got the same excellent customer service. Hooked up my rental for me, made sure all my questions were answered & performed a safety check. You sadly just don't see real customer service like that very often these days. Thank you to the Tool Box Marlow Oklahoma.
Sheley W.This was the only bright side of my whole experience. Very welcoming and quick. Treats you like a person and not a number.
MICHAEL K.Trailer preformed perfectly I would use again
Michael C.Fran was very helpful, moving is always a busy stressful day, she made a stressful day very easy to start and get accomplished. Very nice and accommodating.
Theresa J.Folks there were amazing!!!!!
Terry E.The staff at this location was very friendly and helpful. I would definitely use them again.
Sharla M.Great place to rent a trailer when needed!!!!!!!!
Bob K.Very friendly folks, made sure I was taken care of and made all the transitions smooth when it got a little complicated.
Angela C.Well run location. Mark and Fran are friendly and helpful. Mark hooked up the trailer and checked the lights. Thanks!!!
Mark G.Self drop off
EVAN O.Nothing, great to do business with. Made sure everything worked and that I had everything I needed.
TEMPLE G.Excellent place to rent a uhaul from.
Shawn P.I can't think of anything, the folks in Marlow couldn't have been more gracious, polite and helpful.
Kevin J.Nothing.Fran was sweet& very helpful!!!!
Edward W.Very helpful, fast, and friendly service.
Rebecca R.This location is the BEST! Very helpful with the paperwork. Even hooked up the trailer & checked the lights as well as showing us how to use it properly. Thanks Mark & Fran!!!
MARK G.Thank you for your thorough explaination of the trailer.
Sidney W.Excellent service & friendly. Recommend to ALL!!!
Mark G.I can't think of any possible way that my experience could have been better. The owners were extremely friendly and helpful, and the service I received was impeccable.
Michael T.They were so incredibly helpful
PHILLIP F.Excellent help in all manner. Wish all my U-Haul rentals were this amazing! Clean truck & windows were washed. Thanks!!!
Mark G.As for me noting much great customer services
REMMY A.Explain the way deposites work better.So there is no confusion about the money taken from your bank card.
George F.Awesome service super helpful ,showed me details of the trailer,gave me great advice, will rent again from these folks
Gaylon B.Awesome People awesome service and quick
Chris C.they both were very professional and friendly, giving me good instructions of the handling of the equipment.
Patricia M.Had Wonderful service,thank you
FLOYD K.Great service, well maintained equipment. Mark and Fran were extremely helpful and accommodating!
Kevin A.N/C
BRENNA A.Mark and Fran Gildon were fantastic! Superb job with renting, support and assistance!
Jim H.Air conditioner did not blow cold air. And if I rent a uhaul by THE DAY. Then I shouldn't get charged “over†the mile limit fee. Pick one or the other.
rachel W.Helpful and friendly people. Made sure we understoood operation of the truck.
Jay B.Nothing to improve.
Bonnie G.Nice place to rent from for rental to drop off and pick up .
Michael D.Everything was perfect! Very friendly and helpful. I would highly recommend using this location.
Sheila G.The Toolbox has been excellent to work with and have gone above and beyond in helping me and my family with their services. I would recommend them for any moving issues they may have.
Philbert T.I do not know what it would be the staff there was very friendly very professional equipment was very good shape
Brian H.Very friendly and great customer service.
CORREY H.