Customer Reviews for The Storage Shed
(U-Haul Neighborhood Dealer)

129 comentarios

2903 Military Ave   Baxter Springs, KS 66713

(620) 856-2002

Horario de oficina

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed

Servicios en esta ubicación:

Contáctanos

(620) 856-2002

2903 Military Ave
Baxter Springs, KS 66713

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P 
Clasificación:
5.0

Excellent servants.

DENNIS J 
Clasificación:
2.0

Charged me $98 more when I checked my card for going over 15 miles. Was not happy about that.

Jimmy B 
Clasificación:
5.0

El cliente no dejó un comentario.

bill m 
Clasificación:
5.0

Pick up and return were perfect.

DENNIS J 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawson M 
Clasificación:
4.0

Only issue was I got no directions on how to get the truck keys on self service pickup. I had to call customer service and it took them a while to figure out how to get me the key and the code to the key box.

Michael G 
Clasificación:
5.0

Something was wrong with the trailer. There was a constant jerking while pulling. Is was very uncomfortable and nerve wracking to pull. Made for a very stressful trip.

Sandra D 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra D 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin V 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra D 
Clasificación:
2.0

I was unreasonably charged for Xtra days, over a weekend that the facility was closed. How can I be charged for days I didn't use? Especially when I called ahead and given my military disability, I was told to just leave the truck outside location and leave keys. We over fueled the truck and was STILL charged for Xtra miles. No consideration, I even asked for someone from uhaul to contact me...regarding this issue, via email. They just charged me...no call...as of today, Dec 19, 2023. Wow... just woe. Someone please fix this... AFM please contact me...today.

Shelly J 
Clasificación:
5.0

In and out! Great service!

mauri j 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B 
Clasificación:
5.0

I would recommend to everyone.

SHARI L 
Clasificación:
5.0

Great service on pickup and return.

Jerry D 
Clasificación:
4.0

El cliente no dejó un comentario.

Lloyd U 
Clasificación:
5.0

El cliente no dejó un comentario.

William N 
Clasificación:
4.0

The location was very neat and tidy, the business had closed at 4, which seemed early , however an employee on her way home called her boss to help us return after hours.

Katherine P 
Clasificación:
5.0

El cliente no dejó un comentario.

William N 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex G 
Clasificación:
5.0

Nothing things were great.

Melaine S 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S 
Clasificación:
5.0

Simple and fast!

Randy D 
Clasificación:
4.0

Liked being able to drop truck off after hours. Very convenient.

Deborah B 
Clasificación:
3.0

Have more than 1 person that can rent out the equipment

RON C 
Clasificación:
5.0

El cliente no dejó un comentario.

Meridith K 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda H 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew H 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill N 
Clasificación:
5.0

El cliente no dejó un comentario.

RONDA M 
Clasificación:
1.0

Let the customer know they do not accept after hours before they choose this location! Also, no space to park such a large truck!

Desire' C 
Clasificación:
5.0

Not a thing.

Lloyd W 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J 
Clasificación:
3.0

El cliente no dejó un comentario.

Jay M 
Clasificación:
5.0

El cliente no dejó un comentario.

William N 
Clasificación:
5.0

Nothing! Homer was excellent in providing ultimate customer service!

TAMMY C 
Clasificación:
5.0

Very helpful, had what we needed

LORA C 
Clasificación:
5.0

The staff was very friendly. Thanks

JASON S 
Clasificación:
5.0

Online checking failed , poor signal kicked me out. Thank God Homer was there, he was great!

Ray W 
Clasificación:
5.0

El cliente no dejó un comentario.

joe r 
Clasificación:
5.0

Excellent experience!

TRACY R 
Clasificación:
3.0

I didn’t like the part that their was no human contact.

Jane S 
Clasificación:
5.0

The service was outstanding. They made it extremely easy to rent and it ended up being less than they said. I would highly recommend The Storage Shed to rent your Uhaul.

Tracy R 
Clasificación:
5.0

El cliente no dejó un comentario.

RILEY L 
Clasificación:
5.0

El cliente no dejó un comentario.

RILEY L 
Clasificación:
5.0

As needs to state in town only for mileage. Also live right outside town so got screwed cause it wasn't in town

ALLISON S 
Clasificación:
4.0

El cliente no dejó un comentario.

Margel F 
Clasificación:
5.0

The owner was reallllly nice....he helped us pick out the one we needed without going over and helped us save some money and he was very quick and polite

MARK D 
Clasificación:
3.0

Pick up was not as easy since everything was over the phone and was a pain. The site didn't work well

Kendra R 
Clasificación:
4.0

Have boxes

Dawn C 
Clasificación:
5.0

Very quick and efficient.

richard c 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauretta N 
Clasificación:
5.0

Homer is awesome

Robert M 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle B 
Clasificación:
5.0

Very friendly

Melinda C 
Clasificación:
3.0

Trailer was in poor shape. Was not capable of cross country move. Broke down 80 miles into 2000 mile trip

Marc J 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna R 
Clasificación:
3.0

I have never rented from u haul before and the lady put me down for a 3 day rental even though i told her we only needed it for 24hrs. And i was told that if we turned it in before the 3 days we would only be charged for what we used, and that was not the case. We were charged for the full 3 days. NOT very happy with my experience with U haul.

Kevin P 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP b 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron B 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill N 
Clasificación:
5.0

El cliente no dejó un comentario.

John J 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S 
Clasificación:
4.0

The lady who helped us promised us upon return we would be give our 100$ cash deposit back. This was a lie. She did not let the person at drop off location know we was returning there, we were not given our deposit. Liars

Heather D 
Clasificación:
5.0

El cliente no dejó un comentario.

John J 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill N 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy P 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis R 
Clasificación:
5.0

El cliente no dejó un comentario.

William P 
Clasificación:
3.0

El cliente no dejó un comentario.

Jamie M 
Clasificación:
5.0

The trailer had not been swept out.

Lori B 
Clasificación:
3.0

El cliente no dejó un comentario.

Dorothy H 
Clasificación:
3.0

Ordered a 20 ft truck. The morning of the pick up I was informed I would receive a 26 ft which I did not want. I called the company and was informed a 20 ft would be on the previous lot before my pick up time. 3 minutes after my pick up time I was informed that I would have to go 15 miles to pick up the 20 ft so I did. I was also told I could drop the truck off anywhere in the town where my son moved. Not true. We were turned away and told to go to another U Haul place. The truck was great but the service was not.

John T 
Clasificación:
5.0

The ppl and equipment were top notch. Everything was easy and expertly explained and reviewed. Once my reservation was made these guys had everything waiting and ready to be used ... great place and ppl

Kevin B 
Clasificación:
5.0

Great service and very convenient.

Dale U 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill N 
Clasificación:
3.0

El cliente no dejó un comentario.

Steve V 
Clasificación:
5.0

Everything was fantastic ..

Kevin B 
Clasificación:
5.0

The individual that helped us went well beyond any experience I have had in the past. He was thorough in helping us through the rental process, gave us money saving tips regarding the correct size of the vehicle to rent and was genuinely interested in us and our safety and satisfaction. He was a very good salesman, happy and joking with us. I would highly recommend this U-Haul location to my friends.

Rebecca W 
Clasificación:
5.0

Homer was sharp and answered the questions I had while offering a few pointers on pulling a trailer. This is the type of service you hope for but rarely see anymore.

Douglas M 
Clasificación:
5.0

El cliente no dejó un comentario.

Gayla W 
Clasificación:
5.0

El cliente no dejó un comentario.

Merle D 
Clasificación:
5.0

El cliente no dejó un comentario.

Lennie S 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe I 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M 
Clasificación:
5.0

Homer was very professional and courteous. H answered all my questions and explained everything.

Jeff S 
Clasificación:
1.0

Have them actually do their job. The Uhual was not clean, inspected, up to code, or even had registration in it. The oil was a quart low and tires dry rotted, as well. The man that helped us acted like he was doing us a huge favor.

Patrica B 
Clasificación:
5.0

Veey friendley and quaility service

Larry W 
Clasificación:
1.0

got screwed drove 10/hours paid up front no trailer for me in joplin had to drive 40 min to kansas you should refund my money thanks for the hassele

Michael O 
Clasificación:
5.0

El cliente no dejó un comentario.

Willa C 
Clasificación:
4.0

Homer was very helpful.

PATRICIA K 
Clasificación:
5.0

Very friendly, knowledgeable gentleman

THERESA M 
Clasificación:
1.0

Trailer was not inspected before I got it. Had to travel to another state to get a trailer when I reserved it a week in advance at my local place because they double booked and assumed I would be back by 3. I told them I would not make it by 3. The trailer had a flat tire almost causing an accident which did put me 3 hrs at the shop and the repair bill. I would like reimbursement for the trailer and the repair bill to make it right. If u-haul doesn't make it right I will never use u-haul again as well as a number of bad reviews I will leave and possible law suit. Someone should be inspecting trailers before they are rented. Poor business and customer service all the way around. You should be ashamed of this transaction. God bless

Cody L 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN m 
No se han enviado comentarios para esta ubicación.

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