Customer Reviews for The Storage Place Texas City
(U-Haul Neighborhood Dealer)

43 comentarios

10000 Emmett F Lowery Expressway Ste 3000   Texas City, TX 77591

(409) 229-4199

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(409) 229-4199

10000 Emmett F Lowery Expressway Ste 3000
Texas City, TX 77591

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Gabriella B. 
Clasificación:
5.0

Had a bad experience. I rented one up the street from me. And when I got off to pick it up .it was not there . They moved the pick up the location to a different place. And did not call to tell me they moved it or anything. When I got the the location the had to tell they moved it way across town.

Eric R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher I. 
Clasificación:
1.0

Unfortunately this experience cost us about an hour loss with our movers leaving us to unload a truck load of items. I left feedback on the app when dropping off our truck. Uhaul said they would contact us the next day. They never did! We've used this service many times before, but now that I know there will not be a follow-up we aren't sure if we can trust them with customer service. We feel like we are owed a refund for at least the hour lost with our movers! If we had our truck ready at the time promised we wouldn't have had to unload the truck. The location had an employee no show which made them late opening, not leave the key, and it was not a 24/7 location like advertised on Uhaul.

Shelton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen H. 
Clasificación:
1.0

Truck broke down… I paid for the insurance and they sent their wrecker driver out to get the truck and the continued to charge my card daily for a broke down truck because they said they couldn't locate it and I was responsible until they found the truck. After they located it at the uhaul repair facility and the second truck I was suppose to be using to move was cancelled and an email sent to me in somebody else's name came through I never received a truck to move and thought it was all cleared up after countless conversations and emails. But, NOPE!!!! 14days later on my account they ran all of those same charges again!!! I will never use uhaul again!!! A dealer or traffic Department!!! Whatever that means!!!!!

Verlicia R. 
Clasificación:
1.0

Have clean vehicles and quit trying to pass on service fees to the next customer also when a person reserves their vehicles a month in advance and what you ordered is not there and the agent has you running to different locations and doing their job it's not a good look.

Torance G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone I. 
Clasificación:
5.0

Nobody was there I dropped it off in a parking lot

Jason W. 
Clasificación:
5.0

I rented two trucks and the u haul in Fort Worth came out to the truck checked it and told me that I went over on miles and what it would cost me. Now in La Marque they were nice buy but didn't inform me about the gas or miles.

ARMANDO T. 
Clasificación:
5.0

Easy check in an out, great customer service

bruce T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joey F. 
Clasificación:
2.0

I ordered two dolleys and only one was available because there is only one appliance dolley at this location. This was a hinderance and a large inconvenience !

Tiffany R. 
Clasificación:
5.0

The gentle man that assisted me was amazing. He helped me very quickly, was extremely kind and genuinely wanted to help. He needs a raise!!!!

LURINA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clay T. 
Clasificación:
5.0

When will the money return back to the card?

AIRRISHA D. 
Clasificación:
5.0

Fred is amazing.

Gabriella C. 
Clasificación:
5.0

The truck they rented to me was horrible. It rattled and shook while driving. The windshield wipers worked occasionally. Water leaked in to the cargo area and got some of my boxes wet. There was a much newer truck at this location, not sure why I wasn't offered that one.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayland A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quarmeisa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dashalynn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris F. 
Clasificación:
5.0

Outstanding services

Robert N. 
Clasificación:
5.0

Both the gentleman and the woman at this location were both friendly and helpful

Michael F. 
Clasificación:
4.0

El cliente no dejó un comentario.

April H. 
Clasificación:
4.0

This location needs new locks for the boxes where you obtain your truck key after hours. The locks are old, beat up. and very difficult to get the letters to line up so that they open. I had to call customer service to assist me in trouble shooting it which I had to spend 30mins doing. Other than that, this locations was great!

Daniel G. 
Clasificación:
5.0

Nothing to improve. The staff was great . The staff was very y kind and courteous. and knowledgeable. Did not have to wait long at all. When we returned the truck, the place was going to close but the gentleman (staff) waited on us and help us through the return process. Very grateful.. Thank you for you kind and professional .help.. It was my pleasure doing business with you.

Jean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin C. 
Clasificación:
4.0

The driver side cup holder spring was broken and my drink fell out and spilled. Other than that - great!! Gentleman who set me up with truck very nice.

Melanie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jamal L. 
Clasificación:
5.0

Fred was great.

Joseph L. 
Clasificación:
5.0

I have already told all my friends

STELLA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAITLIN J. 
Clasificación:
1.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY W. 
No se han enviado comentarios para esta ubicación.

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