Customer Reviews for The Storage Place Midtown
(U-Haul Neighborhood Dealer)

56 reviews

4148 Staples St   Corpus Christi, TX 78411

(361) 814-8834

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: 11 am–2:30 pm

Services at this Location:

Contact Us

(361) 814-8834

4148 Staples St
Corpus Christi, TX 78411

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: 11 am–2:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John Dunaway 
Rating:
1.0

Second worst experience with U Haul ever.

Greg Scott 
Rating:
5.0

Easy drop off. Simple return. Return process was more smooth then the pick up process.

Michael Van Aelstyn 
Rating:
5.0

Customer did not leave a comment.

Marshall Greene 
Rating:
3.0

The truck ran well all, it's I could ask. It was beat up inside, but not really an issue. When I called to confirm my reservation two days prior, my location was changed due to truck availability. I was told my accessories would be available at this new location, as well. However, the person checking me in told me both dollies I requested were not available at that location. It could have been a huge inconvenience had they not let me use their floor model. It was initially frustrating, because I asked over the phone to confirm the dollies were available.

Eran Hami 
Rating:
5.0

Customer did not leave a comment.

JAN KENNEY-POLLARD 
Rating:
5.0

Very friendly customer service. Helpful.

James Cummings 
Rating:
5.0

The customer service agent was great. We loved her. She was fast, efficient and best of all super funny!

Forrest McBryde 
Rating:
4.0

Everything was good

GEORGE FLORES 
Rating:
5.0

Customer did not leave a comment.

JOHN-JON BRANDON MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

Janice Kennedy 
Rating:
5.0

Customer did not leave a comment.

Sylvia Perez 
Rating:
1.0

I used the moving truck for less than 12 hours. The company closed at 3pm on Sunday. I returned the truck around 6pm on Sunday. I was told to drop off the key in the box and they would check it in when they opened on Monday at 8:30am. Wrong! I was double-billed. I was charged for 2 days (Sunday & Monday). I should have only been charged for 1 day. I filled the tank for the whole 12 miles I used, yet I was charged for the 12 miles gas too! When my credit card was double billed, I went to the location. They apologized and said I would be contacted within 24 hours. I was never contacted nor credited. Deceitful location!

Daniel Yanez 
Rating:
5.0

Customer did not leave a comment.

Sheila Fite 
Rating:
3.0

We filled up the gas tank back to where it started and still were charged $25 for gas. And we only drove a little over 20 miles, how did that take up over 3 gallons plus us filling it up on our own? And we even returned it almost 24 hours early.

Kayla Godon 
Rating:
1.0

Misleading fees and charges.

Kimerly Avalos 
Rating:
5.0

Customer did not leave a comment.

jerry reese 
Rating:
1.0

Give correct information to customers!! I was given wrong information

margarita veagas 
Rating:
5.0

Great service by Ms. Terry!

Theodora Jacquel Najera 
Rating:
5.0

Office staff was extremely Pleasant and helpful equipment was clean and well maintained AC was cold.

Manuel Acosta 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DAUER 
Rating:
5.0

Customer did not leave a comment.

Johnny Twaits 
Rating:
5.0

Friendly people said just to drop the truck and they take care of everything thanks

Ricardo Lara 
Rating:
5.0

Very friendly staff

drucilla Daniel 
Rating:
5.0

Excellent customer service. Everything was explained very clear.

Anabelle Zambrana 
Rating:
5.0

Customer did not leave a comment.

Bill Goode 
Rating:
5.0

Customer did not leave a comment.

Amy Galindo 
Rating:
5.0

Customer did not leave a comment.

Samuel Ramos 
Rating:
3.0

The truck cab was dirty and had leftover cigarette trash in the doors, and the transmission wasn’t great.

Denise Hicks 
Rating:
5.0

Very fast, friendly service. Easy in and out

Becky Kuntscher 
Rating:
4.0

Customer did not leave a comment.

John Odom 
Rating:
5.0

The office girl was very helpful and efficient

THOMAS DAVIS 
Rating:
5.0

Customer did not leave a comment.

Sandra Coates 
Rating:
5.0

Everything Excellent

MANUEL AMPARAN 
Rating:
5.0

Great service

James Jackson 
Rating:
5.0

Staff was super friendly and very helpful.

Clay Dobitas 
Rating:
5.0

Customer did not leave a comment.

raul garza 
Rating:
5.0

Customer did not leave a comment.

Zach Lindberg 
Rating:
1.0

I got overcharged not once but twice.

emily dennett 
Rating:
5.0

Everything was fabulous. The truck was awesome the service excellent.

Mary Sanchez 
Rating:
5.0

The gentleman that ran the U-Haul rental place was extremely nice and courteous. Was willing to make sure everything was avalible and ready if i asked for it, which i did, and made sure i had everything i needed to make sure my rental experience was great

Charles Hogwood 
Rating:
5.0

Very positive experience.

joesph finegan 
Rating:
5.0

Customer did not leave a comment.

Bruce Akers 
Rating:
5.0

Have an appliance dolly

Rolando Salinas 
Rating:
2.0

When I made my reservation I was not informed that fridays and saturdays were 99cents/mile instead of the 69 cents that I reserved for. Was not informed by the front desk clerk either. After I had returned the truck I called to ask why that was and was then informed. She said she could give me a number to call but that they probably wouldn’t help me. Please make note that it will be 99 cents in the future for people reserving online and in person.

Caleb Losey 
Rating:
5.0

The guy at the front was great he professional and very personable. These qualities in an employee or owner mean a lot to me. Even though I live on the other side of town I will always use this uhaul as my first choice and will recommend this site over all other ones to all of my friends.

Sammy Mitchell 
Rating:
5.0

Customer did not leave a comment.

Julian Hernandez 
Rating:
5.0

Customer did not leave a comment.

vicky FALCONER 
Rating:
5.0

Friendly, professional service. Don't change a thing.

Rick McGinley 
Rating:
5.0

Manager was kind and personable. Return was streamlined.

JANET STANGELO 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Mark Woolford 
Rating:
5.0

I can't print my receipt

Sandra Luna 
Rating:
4.0

If you need multiple renting items this place won't have it. I was lucky to get an applicance dolly. It's great customer service. It's not a total facility of U-Haul but they have trucks with the utility dolly that comes with it. Some things are not in their control so be understanding.

Sebastian Grett 
Rating:
5.0

Customer did not leave a comment.

Charles Webb 
Rating:
5.0

Customer did not leave a comment.

Mary Miller 
No reviews have been submitted for this location.

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