Comentarios del cliente para The Storage Connection

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Storage Connection

Grado total:

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Emily K. en

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El cliente no dejó un comentario.

vicky K. en

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El cliente no dejó un comentario.

Nicole W. en

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El cliente no dejó un comentario.

robert W. en

Grado:

I was charged a late fee even though I returned on the same day.

Theresa B. en

Grado:

I reserved a ubaul at anther local place and they messed up my reservation. This place was there for me in time of need. Thank you.

Eleanor F. en

Grado:

El cliente no dejó un comentario.

Ronald G. en

Grado:

Very professional and courteous dtaff

Lauren R. en

Grado:

The refueling business is aggravating-- I forgot to take a picture of the fuel gauge when starting and the whole rental form which had that info disappeared from my phone. I had to call and get a verbal description of the level, but anyway, you can't see it when you're refueling so I ended up guessing how much to put in. There should be something sent from uhaul by text for instance that has the original fuel level and allows you to set the gauge where it is at the end and then tells you exactly how much to put in. Ok? Ok.??

Laurie H. en

Grado:

We really like uhaul....but this was the absolute oldest equipment we ever had. Torn handle onbthe door, rusty mechanics.... if we weren't just a couple of miles we would have had cocerns. Fyi. Onlone return is very cumberson. Thank you. We do appreciate uhaul and all.you do.

Nicolas A. en

Grado:

Closed when dropped of

Lawrence H. en

Grado:

El cliente no dejó un comentario.

Lisa F. en

Grado:

Ryan was awesome from beginning to end, excellent customer service, vehicle was excellent, exactly what we needed for our move. Entire process was simple. I would highly recommend this local owned family business

Yvonne S. en

Grado:

The gentleman behind the counter went above and beyond to help me , when there was a problem with my reservation. Thanks to him and uhaul. Your great

Mike K. en

Grado:

El cliente no dejó un comentario.

Joshua H. en

Grado:

This location is always excellent. The gentleman is always friendly and has even helped with temporary storage needs. This last time, he came down and rented me a trailer in the middle of a statewide power outage! Above and beyond customer service!

Frank G. en

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El cliente no dejó un comentario.

Bruce L. en

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El cliente no dejó un comentario.

Ryan C. en

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El cliente no dejó un comentario.

Robert B. en

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El cliente no dejó un comentario.

Mark F. en

Grado:

Convenient location, clean and very comfortable vehicle, and excellent customer service!

Lorri D. en

Grado:

Ryan provided us with excellent customer service. We were very satisfied with our experience. Thank you.

Toni S. en

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El cliente no dejó un comentario.

Todd G. en

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El cliente no dejó un comentario.

frederick P. en

Grado:

UHaul corporate Truck share customer service agents need training. And need to improve or attain some level of professionalism. Poor communication overall when I needed help. Fred Paretta

Robert R. en

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El cliente no dejó un comentario.

Paul D. en

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El cliente no dejó un comentario.

Philip S. en

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El cliente no dejó un comentario.

Zhanhong L. en

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El cliente no dejó un comentario.

Nicholas B. en

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El cliente no dejó un comentario.

jonathan S. en

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El cliente no dejó un comentario.

Thomas B. en

Grado:

VERY NICE FRIENDLY PEOPLE

CELESTE D. en

Grado:

Ryan was great...very professional and super helpful. I would definitely recommend and use this location again should I need it.

Maria B. en

Grado:

Excellent customer service

Eleanor F. en

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El cliente no dejó un comentario.

Marianne M. en

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El cliente no dejó un comentario.

JOHN B. en

Grado:

Ryan is very helpful and professional !!!

Mallory P. en

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El cliente no dejó un comentario.

Heidi P. en

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El cliente no dejó un comentario.

Philip S. en

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El cliente no dejó un comentario.

Albert B. en

Grado:

El cliente no dejó un comentario.

Arthur D. en

Grado:

Hard to rate this site because it was closed when I dropped off the truck. It seems like it has very limited hours compared to the place where I picked the truck up.

Stephen E. en

Grado:

El cliente no dejó un comentario.

RICH L. en

Grado:

The service was excellent. I was in and out very quickly. Keep up the good work.

Sunyar W. en

Grado:

El cliente no dejó un comentario.

Betsy K. en

Grado:

Very professional and fast service

Jonathan C. en

Grado:

El cliente no dejó un comentario.

richard L. en

Grado:

Very professional operation. I don't need a UHaul often but this is where I go when I do.

Grace K. en

Grado:

change your system. booking way ahead may insure a vehicle but it doesn't insure your preferred pickup location. 45 minutes instead of 10 is r1diculous.

Linda B. en

Grado:

El cliente no dejó un comentario.

JONATHAN B. en

Grado:

The process of renting from Ryan was quick and efficient. The van was in great shape. Will use them again when I have the need.

Arthur D. en

Grado:

The location was closed when I dropped off the truck, so I'm not able to give it a rating.

douglas V. en

Grado:

El cliente no dejó un comentario.

Jessie J. en

Grado:

Originally booked our reservation online, had trouble completing check-out via phone, Ryan was extremely patient and helpful and completed our reservation without complaint. Excellent customer service, would definitely use this company again!

Diane C. en

Grado:

We were told that the drop off location I put in on the internet was not showing on my reservation so we asked if that was true could we drop the truck off in Jacksonville, FL instead of Brunswick, GA. We were told yes and there would be no additional charge as long as it fell within the mileage range. It did since I had mapquested it and had the paperwork with me. We were told to just call dispatch when ready to return the truck. On the way from Brunswick,GA to Jacksonville,FL dispatch was called and Ace was 1 of the locations mentioned for dropoff as it was mentioned in Westerly,RI. The truck was brought to Ace and we were told there was an additional fee of over $300.to drop the truck off there. We were given the name on the manager to call. He was called.Said he was driving. Would pull off and call back. Never did. Had we known, we had a car available and would have just dropped the truck in Brunswick and gotten a ride to Jacksonville. We would never have paid over $300. more when we could go to Jacksonville for not even $10. in gas. My daughter will be moving back in a year and my other one is moving to NC soon but you can bet we'll never be using Uhaul again and I'm letting others know of our experience. I guess the over $1200. I paid just wasn't enough for Uhaul.

Chris D. en

Grado:

El cliente no dejó un comentario.

Wanda B. en

Grado:

El cliente no dejó un comentario.

Albert K. en

Grado:

everything went smooth well done!

Courtney S. en

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El cliente no dejó un comentario.

James R. en

Grado:

Service was excellent, friendly, and helpful. Keep up the good work.

Denise H. en

Grado:

El cliente no dejó un comentario.

Heather S. en

Grado:

El cliente no dejó un comentario.

TINA G. en

Grado:

Everything was great. And the staff was fantastic!

Craig A. en

Grado:

El cliente no dejó un comentario.

Glenn K. en

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El cliente no dejó un comentario.

Frank B. en

Grado:

Overall incredible experience!!

RAPHAEL T. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

Best Uhaul rental in town

renee W. en

Grado:

El cliente no dejó un comentario.

PETER R. en

Grado:

Always great service

kathleen E. en

Grado:

El cliente no dejó un comentario.

Paul E. en

Grado:

The attendant was very helpful and efficient.

PAUL A. en

Grado:

Great service, and prices. Very friendly

Candace M. en

Grado:

Very pleasurable experience

Mark T. en

Grado:

El cliente no dejó un comentario.

Ted R. en

Grado:

Ryan did a great job getting me in and out, in a timely manner. Professional, courteous, and accommodating. Thank you

Cynthia W. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

we do recommend this UHaul and your in a great location for us. Thank You ALL for the great service!

Stacy V. en

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El cliente no dejó un comentario.

Peter P. en

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El cliente no dejó un comentario.

Walter B. en

Grado:

I really can't think of anything. Ryan was especially helpful, friendly and courteous. He had some tips regarding towing and backing a short trailer which were helpful. Great job overall.

ROSEMARY C. en

Grado:

Friendly, helpful and great location. Perfect place for short or longterm storage.

Darlene S. en

Grado:

Ryan was great! Very friendly and helpful. Best uhaul store in town.

WILLIAM S. en

Grado:

El cliente no dejó un comentario.

Aaron K. en

Grado:

great service; very professional

Peter W. en

Grado:

El cliente no dejó un comentario.

DUANE T. en

Grado:

The staff was extremely helpful and courteous. The facility was convenient and well-maintained.

Lois G. en

Grado:

El cliente no dejó un comentario.

JABIEL D. en

Grado:

Keep the person you have now and give him a raise! He is personable professional and has the best customer service expertise.

SUZANNE I. en

Grado:

Positive experience. If we ever need a storage unit again we will definitely use this facility again.

Margaret S. en

Grado:

Ryan was extremely helpful and accommodating

PETER R. en

Grado:

Always a good experience here !

peter V. en

Grado:

El cliente no dejó un comentario.

boguslaw C. en

Grado:

Improve your online reservation application. You don't tell the customer until a day or two later the equipment requested is not available for at the location requested. Your current online reservation process is extremely frustrating!!!!!! If you had competitors, you would have lost me as customer many times.

Roger G. en

Grado:

The only thing that I have a problem with is the price change in a very short period of time. I used the same size trailer two times. In April I paid 309.00 and in June I had to pay 398.00 for the same distance. I was dissapointed that the price changed so much. I'm looking at renting the same size trailer at least three more times in the coming year and hope it doesnt go even higher. Otherwise I was treated awesome by both dealers and really felt safe with the trailers I rented Thank you

John B. en

Grado:

El cliente no dejó un comentario.

Larry D. en

Grado:

Ryan did what he said he would when he said he would do it and had timely follow-up call. U-Haul lucky to have him.

Bradley H. en

Grado:

The owner, Dave I think, went above and beyond helping us out with our Uhaul rental including giving us a breakdown for a hitch for our car. He including researching what the weight capacity was for our particular car. The initial conversation on the phone, with I believe his son-in-law, was also just as satisfying. He was pleasant and very informative.

Michael F. en

Grado:

A wonderful helpful young man.

heather S. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Excellent customer service.

CARRIE R. en

Grado:

El cliente no dejó un comentario.

PHILIP S. en

Grado:

El cliente no dejó un comentario.

karen L. en

Grado:

Nothing. Very helpful and very clean

Frank S. en

Grado:

Not one thing

gerald M. en

Grado:

El cliente no dejó un comentario.