Comentarios de los clientes para The Stor It Place 2014 Corp

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de The Stor It Place 2014 Corp

Clasificación general:

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Bill A.
Clasificación:

Wahooo, Another great experience with The Storit Place Uhaul.

Michael D.
Clasificación:

Worked Great

Dianne P.
Clasificación:

El cliente no dejó un comentario.

Leanda M.
Clasificación:

Ensure that billing information is correct. My bill does not match the amount charged to my credit card. I am awaiting resolution.

SEAN S.
Clasificación:

Great job to everybody I dealt with their despite the challenges of today's world.

KRISTIAN GEORGE W.
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El cliente no dejó un comentario.

Mike G.
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El cliente no dejó un comentario.

Ruby C.
Clasificación:

Highly recommended! The two guys that helped on oct 31st you guys are awesome! Thanks

Chris S.
Clasificación:

I think you are doing real well. I must admit I was really happy to have your guy back the truck back into its place for me. After all the previous gaging and backing into place for easy loading and unloading, that was a nice touch. Thank you also for your friendliness

Marlene K.
Clasificación:

Bill and Mike are so helpful and kind.. Plus there is Petro Can next door so you can gas up.. makes it very handy.

Crystal H.
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Everything was great, thanks for making a difficult move easier.

William K.
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El cliente no dejó un comentario.

Kevin S.
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Customer service was great. Helpful and personable.

Gary D.
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El cliente no dejó un comentario.

Martin G.
Clasificación:

El cliente no dejó un comentario.

Grace W.
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El cliente no dejó un comentario.

Waylan F.
Clasificación:

Help them understand the bill. I feel like it was a lot more expensive then quoted. Not satisfied with uhaul.

Donald C.
Clasificación:

El cliente no dejó un comentario.

Jackson J.
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El cliente no dejó un comentario.

Darrell E.
Clasificación:

Vehicles used in local intown rentals, need to have regular replacement of old parts, like the leaf springs of the rear suspension of the truck I was renting.

TYLER K.
Clasificación:

A little on the expensive side

bill C.
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El cliente no dejó un comentario.

David H.
Clasificación:

Awesome customer service, super well-prepared and kind. Safety measure in place (and actually followed!), by staff member who helped me. In and out fast, and with some kind words and a smile. I will only go to this location next time (even though it is further from me), because of how excellent it was. Best U-Haul rental experience I've ever had. Thanks. Sincerely, David

William P.
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El cliente no dejó un comentario.

RENE M.
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Stor it Place has always been good place to rent Uhaul. Clean friendly and knowledgeable. Has everything you need!

Theresa S.
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El cliente no dejó un comentario.

Thomas T.
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The UHaul rep was professional , efficient and informative Great job !

Brent C.
Clasificación:

I originally was confirmed on line to pick up at a location nearer to me. Upon arrival I was told that the trailer that I had reserved was not available and that I needed to travel approx 30 min to pick up at this location. Not happy at all with U-Hauls on line booking or U-Haul as a company. The people at The Stor It Place were on the other hand very good to deal with.

caroline M.
Clasificación:

El cliente no dejó un comentario.

JASON S.
Clasificación:

Greatest location! The truck's battery died on us, but we were close by and Bill from Storit personally saved the day. Always awesome service here, but they really went above and beyond that day. Thanks Storit Place!

Bill A.
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I keep coming back to this location for the friendly atmosphere and helpful staff. One again another satisfied customer.

Dean G.
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No improvements are needed, 100% perfect service, it was fast friendly and helpful overall another great experience at this Uhaul location.

Robert F.
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The truck had a large hole in the exhaust system and the steering bordered on unsafe. Better maintenance of your equipment is needed

GREGORY L.
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More supplies are needed - they didn't have any moving blankets.

Sharon H.
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El cliente no dejó un comentario.

David U.
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El cliente no dejó un comentario.

Douglas S.
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El cliente no dejó un comentario.

linda H.
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The employee was extremely rude. The site's sign said opened but door was locked. I waited for an extended period of time ( enough time for another client to come, wait and leave) and then finally knocked on door and was treated very rudely after that. The agent's tone and attitude were completely unprofessional. It is unfortunate that he represents the face of your company. I will think twice about using Uhaul in the future because if this experience.

Robert L.
Clasificación:

The web site was pushing after hours pickup, but we were told that vans were not yet equipped for that. It's a heck of a mixed message.

Roger M.
Clasificación:

El cliente no dejó un comentario.

Allan H.
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The service was excellent and the pick-up and return was quick and easy.

KYLE D.
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Excellent service! Love the guys at The Stor It Place!

Daniel M.
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Rate was good, staff was helpful and the service prompt.

Brandy P.
Clasificación:

It is a good place to rent from

Alex T.
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El cliente no dejó un comentario.

RANDY S.
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Not sure how you could improve - in this day and age of Covid-19, everything was clean and sterilized, and socially distanced, and all the staff was very helpful!

shayne P.
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El cliente no dejó un comentario.

KYLE D.
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Bill is super helpful!!

Bob E.
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This was a short term truck rental and I cannot think of anything with respect to service that could be improved

Bill A.
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It was an excellent experience dealing with the Storit Place. Fast and friendly service. I will coming back for sure.

Kathy W.
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Overall the service was excellent. The final paperwork was a little confusing though. Had to phone for clarification. Would use this location again.

Darren M.
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El cliente no dejó un comentario.

william R.
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El cliente no dejó un comentario.

KIM J.
Clasificación:

Consider creating a software program that allows people to pay with debit without such hassle should the credit card not have room or if a person is waiting for their cc payment to be applied due to COVID especially now payments take time. Debit payments should be an option and if not then consider liasing with Paypal or something.

Dorothy W.
Clasificación:

Due to COVID there was very little interaction which was fine due to the circumstances. When I called they were very helpful. I was disappointed that I had to rent tie down and that they were very short and one wasn't threaded at all. I did mention this when I returned the truck.

Robert Y.
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The blankets stunk of dust and much worse, mildew. I had to wrap my mom's precious stuff in mildew. Yuck.

Frank C.
Clasificación:

El cliente no dejó un comentario.

Sarah M.
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I would not recommend the dolley I used as it was not easily flexible to haul off of the truck due to lack of movement in tires.

Don T.
Clasificación:

El cliente no dejó un comentario.

Sara M.
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The man who helped us was great! He helped us get the trailer connected and disconnected when we got back. Very quick and easy.

Daniel M.
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A very easy and pleasant transaction. Got the job down and we're happily moved in!

tom R.
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El cliente no dejó un comentario.

lynn S.
Clasificación:

lower the km. charge by 25%

DALE G.
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Awesome. Everything worked out perfect. Would definitely rent there again.

Ashley D.
Clasificación:

Great service and great overall experience!

douglas K.
Clasificación:

Truck was not clean inside. With Covid-19 I had e expected that it would have been better. Other than that it was good

Larry N.
Clasificación:

Probably due to Covid19 the communication was a bit confusing. That could be better.

Bill A.
Clasificación:

El cliente no dejó un comentario.

Tracy H.
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El cliente no dejó un comentario.

KELLY A.
Clasificación:

I booked at 1 location and then got a call saying they changed locations 10km further which added 20km that I was charged for Add says 20$. Was not shown vehicle the people working were over reacting to cv19, clearly no one took stats in university. 0.002% of death... but ok poor customer service

Steve S.
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El cliente no dejó un comentario.

Jason S.
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El cliente no dejó un comentario.

Lui M.
Clasificación:

The interior of the truck was full of dirt and appeared to have never been wiped down. With the health issues connected with the pandemic, I would have expected a much cleaner interior for all renters.

Todd W.
Clasificación:

El cliente no dejó un comentario.

Nicole K.
Clasificación:

The process just needs to be more straightforward - easier to follow. The inside of the van was very dirty. But it worked for what I needed and the rate was good.

Ken W.
Clasificación:

El cliente no dejó un comentario.

Doug H.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

El cliente no dejó un comentario.

Joe W.
Clasificación:

A+

Lui M.
Clasificación:

Well organized and clean facility

Cathy B.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

El cliente no dejó un comentario.

GRANT H.
Clasificación:

Fast & Effeciant ... Thanks !!

JASON S.
Clasificación:

El cliente no dejó un comentario.

Roger P.
Clasificación:

Bill and Kim were excellent to deal at the Stor it Place. They answered all or questions and assisted us when we could not complete the booking online to p/u the truck. I would highly recommend this location to family and friends.

Anna A.
Clasificación:

El cliente no dejó un comentario.

Karen P.
Clasificación:

Nice location even when closed you can drop your trailer.

JASON S.
Clasificación:

El cliente no dejó un comentario.

Annette G.
Clasificación:

Great service??thankyou!

Joseph B.
Clasificación:

cab of truck was full of dirt and dust. windshield was filthy inside and out. back of truck was not swept out very well.

Karen P.
Clasificación:

Everything was fine and we appreciated the young girls assistance from office as we tried to figure out phone check in, she was very helpful. The truck was clean and we had no problems we are grateful that we did not end up like the two other moving trucks we encountered broken down on the side of the road. Thanks again. We will be using you again soon

LISA M.
Clasificación:

El cliente no dejó un comentario.

Alex W.
Clasificación:

Friendly staff no issues

Bill A.
Clasificación:

$$$$$$$$$$$$$&&&&&&&

Bill A.
Clasificación:

Yes my recent experience was most excellent and I will recommend to everyone. Improvement for next time would be hmmmmm..... nothing.

Ian S.
Clasificación:

El cliente no dejó un comentario.

JASON S.
Clasificación:

El cliente no dejó un comentario.

grace W.
Clasificación:

El cliente no dejó un comentario.

Lois B.
Clasificación:

The above answers are for the U-haul drop-off site at 3201 45 Ave Vernon, BC V1T3N7 - my mistake. I called both 1st this next morning and all was dealt with professionally on the phone at both the original site and the drop-off site. Thank you :)

Tony Q.
Clasificación:

I rented a utility trailer and when I picked it up it had a completely flat tire and a problem with the wiring so the break lights didnt work. The office was very busy and the employee unable to help me with it, so I was left to resolve both of these issues on my own in order to use the trailer. I wasn't able to get it on the road for over an hour.

BERNARD B. | Overall Experience |
Clasificación:

For the short time frame we needed storage it was great. Staff were very helpful and accommodating. Would definitely use them again if needed.

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