Comentarios del cliente para The Shed
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de The Shed
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Richard R. en
Great people. Highly recommended location.
Scott O. en
Nothing, the owner was great and I can not ask for anything more
Cynthia E. en
Great service. Very helpful
Larry AND Tamm H. en
No improvement needed! The customer service was outstanding! Will definately be back!
Gerrit R. en
Very friendly and accommodating staff. Overall a very positive experience.
Grace B. en
Very pleasant experience ~ The Counter Gal was Friendly & AWESOME. Explained everything very well. I am a 73 Female on Oxygen and She TOTALLY took me through everything ~ Did NOT rush me. They are GREAT at this Location. Lots of Goodies there too {;>} THANK YOU
will F. en
All went well and they were Very quick going through return process. Thank you
tony F. en
The Chippewa Falls location needs a new employee. He was not pleasant to deal with. So we sent to see Ed in Altoona.
Joseph J. en
Really neat place
Christopher M. en
Very friendly and helpful staff
Bradey O. en
Ed was amazing and made the experience great!
nancy K. en
Great Experience
Greg T. en
Great customer service. If I need another rental The Shed is where I will go!
Dan H. en
Ed at The Shed was great to work with. Highly recommended.
Jonathan G. en
They werent open when dropping off (completely understandable) the gentlemen answered the phone after hours (5 min) -very friendly and came back later that night to complete the check out and get the truck ready for the next person who was hoping to get it early.
Mark S. en
Very friendly and super helpful!
Daniel J. en
This location went above board to explain the equipment and usage. If I could give him six stars, I would. I wish that all uhaul locations were staffed as well.
andrew M. en
Great job ty
LeAnn Y. en
We were not able to pick up our Uhaul at the time requested or the location. It caused issues with moving out by the rental company's deadline.
Emily L. en
Ed is AWESOME and let me park the truck in his lot over the weekend because there were a few days between when I needed to move out of my old place and when I was allowed to move into my new place. The only somewhat annoying thing about the whole experience was that the ramp on the truck was broken and that didn’t even really impact the moving process. This place is the best place to get a uhaul and I will try to use it again when I have to move again in December. I cannot day enough good things about my experience with The Shed and Ed.
Roxann R. en
This was a great rental experience as Ed had great customer service and made up for the two phone reservation agents who had incorrect information on our order when initially ordering the rental. He was very helpful and I would highly recommend this location!
Faith O. en
Original pick up was scheduled for a Chippewa Falls location approximately 5 miles from my house, very convenient. When arriving to pick up the truck, I was informed it was not available. There was one there but I was told it was already booked. Even thought I had confirmed my pick up two days before, I was informed they had placed their order first. Paul did find one available in Altoona, which I appreciated, but this meant additional mileage, gas and time to pick that one up. Never have had a problem with this location before but this incident really added to my stress level.
Tomorrow G. en
Keep up the good work
Tomorrow G. en
ED IS A NICE GUY
Sevy F. en
Ed is a great guy!
Charles I. en
truck was not ready nor was the contract, he had to start over twice on the computer and we were on a time cruunch that wasted our time.
Brian M. en
Able and willing to help
Kip S. en
It would be nice to outfit the trailers with a jack so that lifting the trailer is not needed.
Kevin S. en
The mileage was wrong on the bill. when i left the Shed the odometer read 44719.5 miles (I took a picture with my phone). When I received the bill online it stated the odometer at 44713.4 miles??? Also, when Uhaul contacted me concerning the drop-off at 9060 Excelsior Blvd Hopkins, MN 55343, they stated I would receive extra miles....which never happened???
Steven R. en
Great customer service. Thank you very much!
en
Original place of pickup had rented our trailer out and we had to go to this other place farther away. We went to “the Shed†picked up the trailer and had returned it within an hour and a half. We never used it to haul anything. One of your representatives informed me a partial refund would be discretionary for the dealer. I ask for partial credit on the trailer and a full refund on the three bags of pads we paid $15 cash for, received no receipt and no tax was charged. This place charged me $15 (and no tax was collected) for three bags of pads which he never told U-Haul corporate about. He claimed his printer was not working so we had no contract, we signed nothing and left there with no paperwork. I can understand not getting any money back for the trailer rental but I want my $15 cash back that I paid for the pads. That is the $15 he never told corporate about, nor charged sales tax for.
Duane A. en
Location was nice,
Eric W. en
Very pleasant dp deal with.
Charlotte H. en
Ed was extremely kind and helpful and made sure we would have our truck ready for our early pick up prior to the store opening.
raymond P. en
Truck we used pulled to the right when applying breaks.
Tonya J. en
Ed is absolutely wonderful and very helpful!
Joshua U. en
I asked if there was a u-Haul place in Menomonie or boyceville, The person I talked to didn't say there was. So I pick the in town. I told the rep that I was moving to boyceville, wi I gave her my destination. I could have saved me money and mileage. I should sue U-haul for making money off from me and not telling me about other drop off destination. And giving me a dirty truck with widows you could barely see out of the windows. I went off the road twice because of the glare coming off the windows when the sun hit it and at night could see a dam thing driving back. Was a hazard . Will not rent from you again. Make sure my friends and family will go some place else
Joseph S. en
Not sure if there is a way to separate smoking from non-smoking trucks but it sure would be helpful to know in advance if it smelled like an ashtray, which this one did. Perhaps charge a cleaning fee if renters decide to smoke in a truck?
Jordan P. en
Great service!
Shelly D. en
Super friendly and accommodating personnel! Huge thank you to The Shed in Eau Claire, WI for making our move so pleasant!
Shelly D. en
Very friendly, welcoming personnel!
Sarah B. en
Got pulled off road in York, NE during torrential rain storm as trailer I was issued had non-working tail lights. Put a damper on our trip and we had to drive remainder of trip during daylight hours. I let the facility know, he asked if I needed to stop at a uhaul location but this put us behind so we had to keeo rolling.
Kacy H. en
Worse experience with you Uhaul ever! If you make a reservation, make sure you have the equipment at the location requested.
Dave P. en
Ed was extremely pleasant and efficient to work with, He was readily available by telephone when I called and was well prepared to complete the delivery upon my arrival. No waiting, no hassles. I had tried to deal with two other U-Haul dealers closer to my house, but could not get in contact with them easily, then after making a reservation with one of them I learned when I called to make pick-up arrangements that their trailer inventory had been transferred to another dealer (no notification to me, so if I had not made a follow-up call, I would not have had any warning). A friend then suggested that I contact Ed at The Shed and I could not have been happier ! I do not know why anyone in the area would rent from anyone except Ed at The Shed. He rocks!
chris B. en
The gentleman at this location was very friendly and helpful. More than I can say for the gentleman I spoke with to confirm my location and truck needs. Been renting with you all every summer for the last several years, and that guy that called, just did not want to listen to the customer. frustrating. But the gentleman at the Shed was great.
Denise G. en
Excellent service