MARILYNE P.
Also very helpful.
Comentarios de los clientes para The Muffler Shoppe
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de The Muffler Shoppe
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Robert H.
There was dirt inside the trailer. I swept it out before i used it. It did not affect the usage of the trailer.
Jason L.
The 24/7 approval process takes almost 45 minutes and yet, we are still charged for those missing minutes/hours waiting for approval.
Alexis H.
I reserved 2 dollies for my move and didn't get either.
Bruce C.
The crew at the muffler shop are great! There was no waiting, The truck and trailer was ready as promised.
Kristie S.
The gentleman that I dealt with there was great. He made an otherwise stressful moving experience for me a little bit better. He was a delight and made me laugh when I really needed a good laugh (I'm sure he didn't even realize how much). I would absolutely recommend and if I still lived there and needed any muffler work done on my car they would be the first place I went because of my joyful uhaul experience with them.
William H.
Everything was easy and everyone was helpful.
Monica C.
Maintenance your vehicles so they dont leave people stranded for hours
Teri L.
Shitty 24 hour pickup not user friendly...put me 3 hours behind waiting for them to open up because I could not pick up my rental
Jill D.
The people here were helpful and kind!
Bruce C.
Terry and the crew at The Muffler Shop went above and beyond to make my rental experience hassle free.
Connie M.
We were able to drop the trailer and check out on line. Very easy process.
David H.
I called just to see if you had a trailer available in the area. I had to give a email, phone number and a credit card number just to ask a simple question. I did not like this at ALL!!!!!!!!!!!! I will not be giving the information again for a simple question.
Stephen B.
3rd place we went to to drop off trailer. nobody wanted to take trailer. this location accepted to drop off, after a little talking with them.
Paul F.
Everyone was very friendly!
Rick B.
Great customer service. They really care!!
Michael W.
Service was phenomenal. Best uhaul experience I've ever had. Great staff.
Nzenkeng S.
The back up camera was great, the truck was well maintained
Rickey P.
Did not go in site was closed so this was a after hours drop off.
Thomas F.
Can't think of anything. The representatives were extremely helpful, friendly, and professional.
Mariano I.
The place is not open on weekends
Warren A.
It was great having a location closer to where I live rather than having to go all the way across town.
Suzanne J.
Very nice staff!
Marilyn J.
Personnel were so very nice & helpful!!! Could not have been easier!!!
Lorine E.
Nothing
Jeff P.
The Muffler Shop was closed and it was raining and cold so didn't spend too much time taking notes on the condition of the place but way better than the Arlington location, sorry to Mr. Moore, nice guy, longtime Arlington establishment but no money plowed back in to the building/property.
Phillip G.
Frienldy staff, clean shop and equipment. This is the location to go to in Abilene, all other locations are second best.
Theron T.
Filed complaint with corporate
Melinda N.
The location was great! Very good customer service. However UHaul pricing is outrageous!
Whitney M.
My account was charged without my permission and non agreed upon amount. I will never do business again because of this.
kyle S.
not a good experience with UHaul will try budget next time for a rental.
Shaun T.
Friendly fast service.
Randy W.
Much friendlier staff. No issues with turn in.
TIMOTHY S.
Quick check-in and receipt of trailer. Nice friendly people that went out of their way to help. Would definitely rent here again.
Larry T.
Online reservations are atrocious. I reserved a 6x12 cargo on Wed and did Express checkin only to get an email Thurs that the trailer was not available 3 miles from my home. It was available 17 miles away. Reserved it. Called on Friday and it was not available there either. Ended up settling for a utility trailer. You allow over booking. I make plans based on what I reserved. Not what might be there.
Gary B.
Nice people
Stan L.
Terry St. Pierre was VERY helpful!
JOSEPH V.
I cleaned the truck just like it was givin to me. Way over charged me for gas. I'll never use Uhaul again.
SCOTT R.
Ratchets for straps need lubricant, very hard to move.
Deonna G.
Extremely friendly helpful staff
dale G.
Very friendly and competent folks. Would definitely recommend them.
Dru C.
Check in took almost an hour.
Keith H.
Such a friendly mom & pop shop. Started up the truck and checked everything, cleaned windows too.
Thomas B.
Terry helped me unstrap and unload my vehicle from the tow dolly. Very friendly and helpful.
William P.
The staff at the Muffler shop were extremely helpful and very friendly. I would recommend them to anyone needing Uhaul services.
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