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brad reimer
Customer Reviews for The Moving Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing needs to change both the manager and employee were very helpful and respectful outstanding customer service
Juan Riverastaff very friendly and professional
Jose EcheverriaNothing at the present! Both representatives at the 4 Corner Riversports (Durango, CO) and the Moving Store (Santa Fe, NM) were both top notch, 5 Stars, A+!
Tony HudspethKeep up the friendly greeting, helpful suggestions, advice, and prompt service. I guess the only thing that might improve your overall experience is to bring your dog to work with you.
Kimberly HakThis team is absolutely incredible. We made multiple trips with multiple rentals from Kyle during our moving experience. He has all the packing equipment you need, has a great sense of humor and is SUPER helplful. Would absolutely rent from him again!
GRetchen HeinrichsExtremely nice guy took instant care of us. Fast pickup. Excellent service!
Randy MooreExcellent customer service
Michael SilvioI am using services for this location per years they are amazing thank you for helping us all the time and thank you for all that you do for us!
MARIBEL CARDONAClean and friendly staff. Check in and drop off was a breeze.
Noel StoneGreat service. Great Equipment. No issues with any of it. Thank you
Julie Folmareverything was ready on time and the service was polite and professional.
KEVIN PATTERSONAs always, Kyle and his people provided excellent service doing the initial paperwork, hooking up the trailer, providing an adapter and unhooking the trailer when I returned. The equipment was in excellent condition, reasonably priced, and Kyle is unfailingly polite and helpful. I recommend his store without reservation.
CHARLES PACHECOI have rented here several times. Kyle is always professional and willing to help the customer. I go to this location when several other locations are closer due to the level of professionalism
Kyle ColeI’ve rented from this property a couple of times and each time Kyle has provided excellent customer service. He is very good at his job and deserves a raise! Thank you Kyle!
Shalea WolskiThese guys are great! Thank you for the outstanding Service!
Renee lindseyHad no issues at all, counter person was very helpful. The truck ran fine.
william HighamKyle is an absolute pro. It is always smooth and efficient with him
david wagnerRental was super easy and affordable.
GINA LARSENFast and efficient. Well organized and friendly.
Steve MckeeAbove and beyond customer services, these guys are great.
ROBERT HOLLANDThis experience worked well for my project
Arthur TafoyaAdd a sign that would help those dropping off where to park and wait for U-Haul person.
Jason TuttleIt was so easy to reserve a truck online and then pick up at the store. Miguel was so helpful and professional. He explained everything to me. There is not a lot of traffic in front of this location. The price was right too.
Shelley BaberKeep up the great work 👍
Dwayne ZaragozaGreat location. Pleasure to do business with. No complaints or room for improvement.
Robert WattsGreat service! I will continue to use this location for all my future moving needs.
Spencer McDonaldGreat customer service and over all best in Santa Fe
jose riveraIt is winter so the exterior and interior had dry mud. Wasn’t real bad but at some point needs to be washed. I only used the vehicle for an hour to pick up 1 item so it wasn’t an issue!!
Brenda LunaAs always, Kyle and his crew provide excellent customer service. We will return there for our next rental need.
Larry WilletteAlways a great experience.
Ernest BarneyNothing
Jason TuttleAlway love the customer service here!
eric oltersdorfAwesome customer service. Very friendly, knowledgeable and professional.
Leticia KarnsThis was a 1600 mile move in a 10 ft truck towing my car. The equipment was SOLID and not at all stressful to drive. (Except through Louisiana- who should be ashamed of their roads!) All U-Haul staff was friendly and professional! Such a good experience!
Barbara BerryGood customer service and they speak Spanish.
Maria HamiltonThanks for the many yrs of awesome service!
Lorence ValenciaLove this place. Always accommodating.
Amy SusiThe personnel at both locations were outstanding! Polite and helpful.
Kirk CleereCool dude and got me out quick
Brian DoyleYou guys are great as usual!
kimberly kleveKyle Christensen is excellent!!!!
larry carrilloKyle was fabulous and very helpful. Had our pads and dolly all ready. Helped us when we could not find the odometer.
Cordy AndersonThe lights were on when I picked up the truck and I didn’t know. It caused a dead battery that was easily jumped, but maybe warn people the lights don’t shut off with the vehicle.
Lisa CatVery fast smart and friendly. Spoke like he cared, like an owner would. Will use this location in the future.
Jon BullI pulled up in the wrong spot to return the trailer. A young man came out and I explained I had trouble back up with a trailer. He said no problem, disconnected the trailer right there and got us on our way. VERY helpful.
George LedyardExcellent
shaun parishHave used this location previously. Always excellent!
Ernest BarneyAmazing customer service. Everything was clean and well stocked. He informed me of some really good extras that I had forgotten and ended up purchasing. A+ would recommend highly!
Dennis AdamsGreat customer service
MIKE LEARYHe was very professional, helpful and had great customer service skills. As he exited the building to help me with my equipment, he introduced himself to the customer behind me and said he'd be with that guy in a couple of minutes. That was nice to witness.
Erika ShawSuper friendly and helpful. I had been to this location to purchase supplies before and really appreciated the offices upbeat vibe and plenty of packing supplies.
Randy ClarkI have used this location several times for rentals and to buy supplies. Always friendly and helpful. Excellent!
Ernest BarneyThe person helping was knowledgeable and courteous. He answered all of my questions
vicki yeomansEasy drop off staff member was very helpful and accommodating.
LORI FOXMiguel rocks! He was more than accommodating and efficient, a real asset to his company. I appreciate his effort in getting my reservation moved up to avoid snow, so happy to get this move behind me, thank you for all your help!
Randall ReynoldsThis place is awesome. The staff and owner are there to help you.
Frederick RyalsMiguel was fast and professional despite working alone and having multiple customers to deal with.
ANDREA SANTIAGOBeen using the Camino Carlos Rey in Santa Fe for years. Always happy with the services.
Barbara Lujan