Customer Reviews for The Lube Center
(U-Haul Neighborhood Dealer)

592 reviews

610 S Main St   Tooele, UT 84074
(Same parking lot as Go-Fers)

(435) 882-2378

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 882-2378

610 S Main St
Tooele, UT 84074
(Same parking lot as Go-Fers)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

bob debois 
Rating:
5.0

Always fast and friendly .

Melvin Mair 
Rating:
5.0

Customer did not leave a comment.

JAMES COONTZ 
Rating:
5.0

Customer did not leave a comment.

Jeremy Schroeder 
Rating:
5.0

Customer did not leave a comment.

Maria Castillo 
Rating:
5.0

Customer did not leave a comment.

Tim killebrew 
Rating:
5.0

The Tooele shop was fantastic!! Best u-haul experience I have ever had !!!

Karen Perry 
Rating:
5.0

Customer did not leave a comment.

Richard Nickell 
Rating:
1.0

Rude manager and didn’t even have the equipment that we reserved.

Justin Walch 
Rating:
5.0

Nothing! Everything was great!

Roxanne West 
Rating:
5.0

The two gentlemen in Tooele that helped me were extremely helpful and accommodating. I was sent to their location an hour away from CLEARFIELD and they stayed after hours to wait for me. THANK YOU!!! I highly recommend this U-haul location. Stay away from CLEARFIELD. They are poor communicators and do not seem entirely truthful with their customers. They also don’t seem to care about their customers and are more than willing to tell you to take it or leave it without any sense of empathy.

Jon Todd 
Rating:
1.0

Customer did not leave a comment.

Russell Moss 
Rating:
5.0

Customer did not leave a comment.

Amber Hansen 
Rating:
4.0

Customer did not leave a comment.

Scott Pitt 
Rating:
5.0

Customer did not leave a comment.

craig Sanders 
Rating:
5.0

Everything was so smooth no improvement needed

Brenda DePonte 
Rating:
5.0

Customer did not leave a comment.

Tressa Moody 
Rating:
5.0

Customer did not leave a comment.

Norberto Aranda 
Rating:
5.0

Customer did not leave a comment.

Rae Rowley 
Rating:
5.0

Customer did not leave a comment.

Nathan Odor 
Rating:
5.0

Customer did not leave a comment.

bhajan kalsi 
Rating:
4.0

Keep doing what you’re doing!

Chad Gull 
Rating:
4.0

Customer did not leave a comment.

Nathan Odor 
Rating:
4.0

Customer did not leave a comment.

MARK JENSEN 
Rating:
5.0

Customer did not leave a comment.

VERL FOWLES 
Rating:
4.0

The truck is very old and the cloth on the top of the dashboard is coming off. it was not clean. We had trouble getting the ramp out and in. it was a very rough ride. Would only recommend because it is the only one available in town.

Mary Lou Beck 
Rating:
5.0

Customer did not leave a comment.

jaquelin bailey 
Rating:
5.0

Customer did not leave a comment.

Colton Steere 
Rating:
5.0

Customer did not leave a comment.

Bradley Horrocks 
Rating:
5.0

Customer did not leave a comment.

JOHN MAROTTA 
Rating:
3.0

It was nice to bring it out but when you have somebody that take advantage of you to use the U-Haul and never take a back when you tell him to that's messed up

Alice Lorene 
Rating:
5.0

Customer did not leave a comment.

Jennifer Tame 
Rating:
5.0

Customer did not leave a comment.

Ronald M Rupe 
Rating:
4.0

Customer did not leave a comment.

James Littlepage 
Rating:
4.0

Customer did not leave a comment.

Patti Whitbeck 
Rating:
5.0

Customer did not leave a comment.

Rebecca Richard 
Rating:
5.0

Sincerely one of the best U-Haul experiences. Justin helped us. He was awesome.

Mark Reale 
Rating:
1.0

Customer did not leave a comment.

Theryn Harris 
Rating:
4.0

Customer did not leave a comment.

DIANA gustin 
Rating:
3.0

Customer did not leave a comment.

Gary Shutts 
Rating:
5.0

Customer did not leave a comment.

joe rakes 
Rating:
4.0

Customer did not leave a comment.

Dennis Herriot 
Rating:
5.0

Customer did not leave a comment.

Richard Zarogoza 
Rating:
4.0

Customer did not leave a comment.

billie bell 
Rating:
5.0

Customer did not leave a comment.

Anna twitchell 
Rating:
2.0

Tell the employees to be honest and not rent a trailer without a left running light, brake light or blinker. We were told all lights, work and they did not. Had to drive from Utah to AZ with ONE brake light, running light, and blinker. Terrible customer service received when calling the customer service department.

Christy Westberg 
Rating:
5.0

Customer did not leave a comment.

Spencer Thorup 
Rating:
4.0

Customer did not leave a comment.

Jordan Smith 
Rating:
3.0

This is a very busy lube center and when I dropped off the rental truck, the guy in charge was dealing with a job in the garage AND customers in the office like me. He was too busy to spend time inside, but was friendly enough to get the job done. He followed up later with an email receipt as he promised.

Mark Vos 
Rating:
4.0

Customer did not leave a comment.

joe gibson 
Rating:
5.0

Customer did not leave a comment.

Garrett Barton 
Rating:
3.0

I dropped the vehicle over the weekend so I did not speak with anyone, or go into the business, I did receive an email saying that my transaction was complete which was helpful

Michael McClary 
Rating:
5.0

The text I received to verify the car hauler was not the one that was at the place I picked up. The one in the picture was in a garage in a different location, that's why I did not verify the text. Everything worked out. Thanks Kristie

Kristie Warburton 
Rating:
4.0

Great item

ENRIQUE FRANCO 
Rating:
3.0

The staff was great. I was going to use mobile but they saw me out there and got me taken care of right away. I had to sweep the box out before I used it. Lots of dirt and leaves and other garbage.

Bradley Horrocks 
Rating:
5.0

The business helped out secure and then unload the trailer from my truck. Very helpful and will do business again.

stephen richardson 
Rating:
5.0

just be you good job

Lee Winrow 
Rating:
5.0

Not one thing

Melvin Mair 
Rating:
5.0

Customer did not leave a comment.

Tomisue Louk 
Rating:
5.0

Customer did not leave a comment.

gia McNaughton 
Rating:
5.0

Customer did not leave a comment.

Larry Altamirano 
Rating:
3.0

Customer did not leave a comment.

Steven Seager 
Rating:
4.0

Customer did not leave a comment.

Bryan Feldmann 
Rating:
3.0

N/A

Heather Tripp 
Rating:
5.0

Customer did not leave a comment.

Saymeon Farias 
Rating:
5.0

These guys were the best ever. Fast and super efficient taking care of me, getting the trailer hooked up and everything take care of. Same on the return. Simply fast and simple. Best U-Haul experience ever.

David Smith 
Rating:
5.0

Gentleman that we picked the truck up from was very friendly and polite.

Bruce Hansen 
Rating:
3.0

How can I rent a truck from point A to point B, and I am not even allowed the correct number of mile to complete my trip?!! I had to pay a $54 mileage overage. The truck was even returned the same day! Utter scam...

Jeff Maddux 
Rating:
5.0

These people are helpful and easy to work with.

boyd spiker 
Rating:
5.0

Customer did not leave a comment.

Bert Hunter 
Rating:
1.0

Took 2 hours sitting trying to get a uhaul because of much issues we were having. Very costly for all the trouble.

Jallena Hovey 
Rating:
4.0

Customer did not leave a comment.

Connie Westenskow 
Rating:
4.0

Customer did not leave a comment.

Melissa Taylor 
Rating:
5.0

Customer did not leave a comment.

Eugene Bauman 
Rating:
2.0

After hour drop off sign posted on door-to drop keys at gas station next door, however, the gas station was closed. Called uhaul and they had no additional instriuctions. They told us we could either place the key under the drivers seat and leave the passenger door unlocked or thatwe would need to return the key the next day. This resulted in taking several hours off work to return the key due to the facility hours. Come to find out, their was a drop box at the facility on the back of the building. Outside od building was very poorly lit.

Kevin French 
Rating:
3.0

Longer hours. Closed at 4:30 PM. Need the key drop box on location, not at the gas station next door. Note on door stated to use drop box next door at gas station, however there is no such box. Had to go inside store and wait in long line to give it to the cashier.

Tim Henderson 
Rating:
5.0

Very friendly and nice people who cared about my wants and needs

Camber Grandstaff 
Rating:
4.0

Customer did not leave a comment.

Travis Loader 
Rating:
5.0

Customer did not leave a comment.

Samantha Bailey 
Rating:
2.0

Customer did not leave a comment.

Micah Weight 
Rating:
4.0

Customer did not leave a comment.

robert cook 
Rating:
5.0

Efficient and prompt service, thank you!!

Jonathan Teeter 
Rating:
5.0

Customer did not leave a comment.

ADAM MITCHELL 
Rating:
5.0

Customer did not leave a comment.

lisa rindelsyettep 
Rating:
5.0

Customer did not leave a comment.

Daniel Ruesga 
Rating:
5.0

I’ll be using them again

Joseph Morton 
Rating:
3.0

The truck needs servicing. The whole front end was shaking prior to loading it. After the truck was loaded, it did run a little smoother. Was surprised it made it.

Janet Sylvester 
Rating:
5.0

I’m planning on renting from there again next week.

Joseph Morton 
Rating:
3.0

The 26' truck was pretty old and beat up. It was hard to keep the truck going straight down the road and it shook pretty hard between 45 and 50 mph. Luckily we did not have to go more than 25 miles during the 2 day rental. We also rented an appliance dolly that was probably more beat up than the truck. Looks like it was used to move a safe. The wheels were bent up and were just about hitting the dolly itself. Fairly disappointed with the overall experience.

Clint Reeve 
Rating:
2.0

The man running the Uhaul location seemed to take my business as an inconvenience. I was there at 9 when the place was to open, but the owner was doing an oil change and could not stop to get me on my way. The truck had leaves and dirt in the corner by the cart. The cart did not have a tab on it to indicate it had not been used. There were moving blankets thrown in a pile in the space over the cab. When I drove the truck it worked fine, but was do noisy it drowned out the radio. I did not get a pre inspection sheet to go over any existing damage to the vehicle.

Andrew Peterson 
Rating:
1.0

Customer did not leave a comment.

Ashley Moody 
Rating:
4.0

Customer did not leave a comment.

MARK COX 
Rating:
3.0

Make sure all the trucks and trailers are clean before renting them out

MARGARET LOUISE 
Rating:
5.0

Jim/Justin at this location are very knowledgeable and helpful and answer any questions.

Robert Pyper 
Rating:
5.0

The guy was awesome and helped us unhook the trailer when we dropped it off!

Karlee Hopes 
Rating:
5.0

Friendly and quick. I was in and out in just a few mins.

Jake Alldredge 
Rating:
2.0

The truck was dirty in the cab. It was grungy and hadn’t been wiped down or vacuumed. There were crumbs, dirt and trash as well as a cigarette butt between the steering column and dash.

jill linquist 
Rating:
5.0

Customer did not leave a comment.

William Moody 
Rating:
4.0

Customer did not leave a comment.

JIKEYLON WHITLOW 
Rating:
1.0

Customer did not leave a comment.

SHAMRA SCHLUTER 
No reviews have been submitted for this location.

Additional Services at this Location

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