It was great and they worked with me on the problems I had! Everything went smooth, the guy even gave us the max time we could rent the trailer for! Would definitely recommend this placeDOUGLAS C.
Customer Reviews for The Lock Box Self Storage In Hiram LLC
(Distribuidor de U-Haul del vecindario)
Hiram, GA 30141
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 3:30 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 3/11/2022: 9:00 a. m. - 1:00 p. m.
- 3/12/2022 - 3/14/2022: cerrado
- 4/13/2022: 12:00 p. m. - 3:30 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very smooth transaction.WORRELL T.
The representative at the desk was super friendly and very helpful. The rental process was quick and the equipment was clean and in great condition.NATHAN A.
El cliente no dejó un comentario.ULRICK J.
The vehicle made some weird noises. When I pulled up to drop off my items to the vendor, they made jokes about how loud and â€œraggedyâ€ the truck was. It was clean but needs some maintenance for sure. I also had a problem with the employee trying to overcharge me initially. He was dishonest about what the cost was for until I called him out on it and made him refund it. I probably would go back to the other location before I choose this one again.CANDACE S.
Just the best group of folks, made this a lot easier. Thanks for everything .William T.
Outstanding customer service. I served 22 years in the United States Army, with duties in Iraq, Bosnia, Germany and 82nd Airborne Division. I was disappointed to hear that Uhaul don't honor military with a military discount. Very unfortunate.DWIGHT M.
El cliente no dejó un comentario.JULIE M.
Prices are very reasonable because they aren't a corporate store.BARBARA O.
Great service. Everything went smooth. Will rent from this location again with no hesitation.Matthew E.
El cliente no dejó un comentario.JEREMIAS C.
El cliente no dejó un comentario.JACEE P.
El cliente no dejó un comentario.Ayisha H.
El cliente no dejó un comentario.reginald N.
El cliente no dejó un comentario.Stephanie V.
El cliente no dejó un comentario.JAMES C.
The Renting process was easy . I like filling out the application online. I will use them again.Barrie M.
Nothing everything was good clean the staff was very pleasant I appreciate Mark so much thank you so muchMIRIAM V.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Samantha S.
Seems to have closed early on Saturday. We had to fumble with the online return. No clear spot indicated for where to park the returned vehicle.Douglas K.
El cliente no dejó un comentario.Juliet B.
Gentlemen who got me set up was outstanding. Best Uhaul experience I've ever had, and I've had many.JASON L.
Why is the mileage rate .99 , when the federal rate is .56 ? This needs too be corrected.WILLIAM S.
El cliente no dejó un comentario.LILES C.
El cliente no dejó un comentario.Jeanette A.
It is always a pleasure to experience the care and professional customer service delivery, of Mark at Lockbox storage.SHARON J.
El cliente no dejó un comentario.Linda K.
Everything was great, no complaints. Pick up location was right on point, had already set up online. Just had to sign for insurance & we were done.Marleen D.
El cliente no dejó un comentario.Tyrice C.
El cliente no dejó un comentario.Cheryl C.
El cliente no dejó un comentario.James M.
Easy process!Bryant H.
Great experience, very knowledgeableChristopher J.
El cliente no dejó un comentario.Ronaldo V.
the young lady in charge was very helpful and friendly.John K.
El cliente no dejó un comentario.TERRIE S.
Make sure the equipment is fully functional because renting out to the next person.Michael D.
El cliente no dejó un comentario.Omoye O.
El cliente no dejó un comentario.Donald V.
El cliente no dejó un comentario.Michael B.
Can't think of a thing other than the U-Haul website was down at the time we ordered the truck. Was not ronlomaitic.Donald V.
El cliente no dejó un comentario.Melissa F.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.Faisal S.
Nothing, customer service is excellent.Cyril T.
The first location that I was told 2 drop off didn't open so I had 2 call 2 see what should I do, they sent me 2 another location & this gentleman was extremely polite & niceGrace J.
El cliente no dejó un comentario.serenity H.
El cliente no dejó un comentario.HARRY R.
I can not give Mark enough praise for how helpful he was in helping me set up a storage unit and assisting in return of the truck.steve F.
Truck air conditioning did not work. 95 degree day. Tow dolly for car had both straps broken. We had to drive to another location to exchange it. Truck would shake terribly over 55 miles per hour. We have filed a complaint with the main office.randy S.
El cliente no dejó un comentario.bridget S.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Hermano M.
We drop the truck off after closing hours.Mia C.
Very friendly and punctual with time.Jose G.
El cliente no dejó un comentario.Jennifer H.
El cliente no dejó un comentario.Jennifer H.
El cliente no dejó un comentario.William S.
Attendant was approaching me before I exited my truck. He knew my name which shows he was expecting me. He gave me instructions as to where to drop off and helped send me on my way. Very easy and fast.Edward H.
Uhaul employee here was awesome. Very friendly and super nice new truck which is a change from usual with the 26 footers.Richard P.
El cliente no dejó un comentario.Melissa C.
The hours listed had Saturday closing at 4pm. I showed up at 3:40pm and the door was locked. I could not turn in the moving pads, so they had to be left in the unlocked trailer. I will not pay for any missing pads, as I planned on turning them in to the office.TIMMY P.
Mindy, the representative I dealt with was helpful and knowledgeable and made the process very smooth. My best experience with UHaul. ¡Gracias!mystie B.
Too picture of mileage and gas when I dropped off vehicle. Being charged additional fee saying I was under quarter of tank on fuel when returned even emailed corporate the picture and still no refund on the over charge. DO NOT RENT HERE!!!! Just the month before rented at another location no problems what so ever. Will NEVER rent from the Macland Rd location in Hiram, GA again. THIEVES!Corey H.
El cliente no dejó un comentario.AL S.
El cliente no dejó un comentario.Leah N.
We were charged for a broken windshield that was not broken. The same charge was done to previous users of that location. The word fraud comes to mind. I will never use this location again and I will tell everyone I know to do the same.Devon D.
El cliente no dejó un comentario.Devin G.
El cliente no dejó un comentario.Johnnie A.
El cliente no dejó un comentario.Grant R.
Recommend pickup location First drop off closed, didnt answer the phone Second drop off tight quarters to drop a trailer Good equipment no problems but need D rings for the chainsrobert A.
Mark was super friendly and personable. Would definitely recommend this location to anyone for a hassle free environmentBRIAN W.
El cliente no dejó un comentario.Trent C.
El cliente no dejó un comentario.TRONTEZ P.
El cliente no dejó un comentario.Brendan S.
El cliente no dejó un comentario.LORRI K.
Very easy to pick up and drop off the trailer. Very friendly.Chris M.
El cliente no dejó un comentario.Graylen G.
El cliente no dejó un comentario.daryl B.
They damaged my 2000 dollar TV and the only response was our insurance only covers TVs in a box! I guess I'll have to sue. If it wasnt covered it should have never been handled and/or informatikn disclosed.JanNeth M.
El cliente no dejó un comentario.Susan N.
El cliente no dejó un comentario.Molly D.
El cliente no dejó un comentario.RICKY H.
El cliente no dejó un comentario.bruce H.
Truck needs new headlights. We had to use high beams all the way home. The steering had a lot of play in it.Patricia I.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.GERALD B.
Was an easy drop offJustin B.
the battery on the truck died on me and i had to have it jumpedBrian W.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Judy G.
El cliente no dejó un comentario.Blossom P.
Excellent all the way and I have rented trucks from this location many times. Thank you !!!NKWEMIMEH P.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.ANDREW D.
El cliente no dejó un comentario.Chris W.
El cliente no dejó un comentario.jessica J.
Servicios adicionales en esta ubicación
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