Customer Reviews for The King Of Clean
(U-Haul Neighborhood Dealer)

33 reviews

374 E Michigan Ave   Battle Creek, MI 49014

(269) 841-4154

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(269) 841-4154

374 E Michigan Ave
Battle Creek, MI 49014

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

It was a remote location that wasn't even open on the day of drop off. No instructions were given about drop off procedures. Overall not a great U-Haul experience this time.

Rebecca McMahon 
Rating:
4.0

The locks for the truck keys were frozen. Which is not necessarily their fault, but I do recommend getting a different kind of lock.The truck had a broken wiper and there was no furniture dolly which I had requested. Overall not bad, just bad circumstances.

Samantha Roberts 
Rating:
2.0

Not a safe place in the city..

JEFFREY HYDON 
Rating:
2.0

The place is not easy to locate if it is not because there is a truck outside, I do not find the location, the installation is neglected, it seems as if it were abandoned.

Alddy Tello 
Rating:
4.0

Customer did not leave a comment.

Wendy Lyon 
Rating:
5.0

Customer did not leave a comment.

Nathan Matthews 
Rating:
5.0

Customer did not leave a comment.

Terry Odette 
Rating:
5.0

Customer did not leave a comment.

quintin brown 
Rating:
1.0

I was charged for an extra day due to the location putting in the return time wrong. The customer service representative handled the situation but the money won’t be refunded for 3-5 business days and it took time out of my schedule to have it fixed. Not very satisfied.

Jason Sutter 
Rating:
4.0

Friendly service.

Stanley Cheek 
Rating:
5.0

Customer did not leave a comment.

daniel robinson 
Rating:
4.0

Customer did not leave a comment.

Daryus Mastin 
Rating:
3.0

We returned the truck at night. There wasn't much space to park, and we didn't know how many times we'd have to return to the truck for pics. We kept having to walk from the left front corner of the building to the right rear corner and it was very cold that night.

Paul Mai 
Rating:
5.0

Customer did not leave a comment.

Ken winright 
Rating:
5.0

Very friendly and helpful with hooking and unhooking equipment

Tiffany Wilson 
Rating:
5.0

Not a large facility but very friendly and helpful

Denise Rust 
Rating:
1.0

Appliance dolly was not in the truck. Had to find a uhaul dealer with dolly. Took 2 hours and extra miles in order to get the dolly. Truck was dirty on inside. Truck shakes while driving.

Nichole Mundy 
Rating:
5.0

Great guys at The King of Clean, fast and professional! Would definitely recommend to friend,

Shawn Anderson 
Rating:
5.0

No issues through out process. Manager was helpful.

William Joyce 
Rating:
5.0

Eric was simply anazing!!! My rental process was not going well until I met Etic. He was so patiemt and accommodating. He was literally a life saver. Amazing customer service!!!

Jaynaya JAMES 
Rating:
4.0

Do not change your reservations after making them. Place was great but customer service needs training.

Courtney Huyck 
Rating:
3.0

The take up ratchets were rusted and needed lubrication which I did at home. The Driver side fender was bent. Tire stop was bent and interfered with the take up ratchet on the passenger side from lining up with the center of the tire. I again adjusted this at home because I was on a very tight time line. There are other things also.

timothy White 
Rating:
3.0

Customer did not leave a comment.

Donald Marx 
Rating:
2.0

It would of been much easier if the location was open. We rented from another place in Portage and they didn’t have the right truck so they sent us there. The check in process was ridiculous and set us back an hour. Had to call three people.

Kristen Zyskowski 
Rating:
5.0

It was a very small place but the person that took my information was very friendly and my receipt was emailed very quickly

JEFFREY LEE BROUGHTON 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CHLUPSA 
Rating:
3.0

Customer did not leave a comment.

RICHARD ALAN FLEMING 
Rating:
5.0

Customer did not leave a comment.

OLENA SMITH 
Rating:
3.0

Customer did not leave a comment.

Clara Erickson 
Rating:
4.0

Mr Thomas was was very friendly and helpful.

Vickie Warner 
Rating:
1.0

It took a minimum of 45 minutes each to check the truck out and in. Had to wait on hold for help and just hung up checking it back in because of the long wait. Had to have my daughter come help me with the location finder which did not work on my phone. Extremely frustrating and a complication we certainly did not need while trying to move to our new home. We'll only go to staffed rental locations from now on.

Cynthia Gothard 
Rating:
5.0

Customer did not leave a comment.

MICHELE LYNN BLASZKOWSKI 
Rating:
5.0

These guys are the best Extremely helpful Very friendly and well mannered Double thumbs up

carl sweezey 
No reviews have been submitted for this location.

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