Customer Reviews for The History Company
(U-Haul Neighborhood Dealer)

141 reviews

2949 Lafayette Rd   Fort Oglethorpe, GA 30742

(706) 956-5253

Office Hours

  • Mon-Sat: 11 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 956-5253

2949 Lafayette Rd
Fort Oglethorpe, GA 30742

Services at this Location:

Office Hours

  • Mon-Sat: 11 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sean King 
Rating:
4.0

Is a excellent people

Cirenio Barradas 
Rating:
5.0

Nothin

jan thomas 
Rating:
4.0

Customer did not leave a comment.

Darrell Hughes 
Rating:
5.0

Customer did not leave a comment.

Chris Green 
Rating:
5.0

Customer did not leave a comment.

jessica glenn 
Rating:
5.0

Customer did not leave a comment.

SHEILA POWELL 
Rating:
5.0

fast,clean, and easy

Aiden Raymer 
Rating:
5.0

It was so reasonable. Thank you

Cindy Henderson 
Rating:
5.0

Customer did not leave a comment.

Jeff Fain 
Rating:
5.0

Customer did not leave a comment.

Sheryl Streeter 
Rating:
5.0

Customer did not leave a comment.

Louis Varnell 
Rating:
5.0

Customer did not leave a comment.

darryl dziedzic 
Rating:
5.0

Customer did not leave a comment.

Seth Taylor 
Rating:
1.0

I had to hook up the equipment myself…though he inspected it, he didn’t do much work. Nice guy though. I just put service over self, he didn’t.

Guy Keller 
Rating:
5.0

Customer did not leave a comment.

Anna Isaacs 
Rating:
1.0

They were late opening and then told me that they did not have a truck only trailers. We had to inform them that there was indeed a truck there. The inside of the truck was filthy. There was dog food dumped in the floor, the entire cab was covered with dog hair and the truck smelled like a wet dog. The back of the truck had mud tracked all over the floor. There were moving blankets in the back (not requested) and they were all soaking wet and also covered with mud. Worst U-haul experience I have had. I will not be using this location again.

SETH JONES 
Rating:
5.0

At the History Co., everyone I’ve come in contact with has been very helpful and knowledgeable! Pleasant also! Bonus!! They a museum of all the Wars, from Civil, to present. Great job!!

Stephen Ward 
Rating:
5.0

Customer did not leave a comment.

Angela Smith 
Rating:
5.0

Hand truck was missing and the blankets wasn't sealed

THOMAS BLACK 
Rating:
5.0

The site operator was not available due to family illness, but connected me by phone to the Rome, GA regional office. Chris in the regional office went above and beyond getting me squared away with a trailer and other things I needed.

Paul Ledford 
Rating:
5.0

Customer did not leave a comment.

James McKenley 
Rating:
5.0

Customer did not leave a comment.

Charles Petty 
Rating:
4.0

Customer did not leave a comment.

patty davis 
Rating:
4.0

Customer did not leave a comment.

ralph morrison 
Rating:
5.0

Customer did not leave a comment.

James Watson 
Rating:
4.0

Customer did not leave a comment.

ralph morrison 
Rating:
3.0

At this location could not even get on your website, had to call customer service very disappointing.

Matthew Roberts 
Rating:
5.0

Customer did not leave a comment.

Craig Myers 
Rating:
5.0

Very kind and courteous. Went out of his way to come back after hours to be sure we were able to pick up our rental truck for the time we needed it.

Christine Hardy 
Rating:
5.0

Nothing, I couldn't ask for anything else. The truck was good and the people was great

Kevin Neisent 
Rating:
5.0

Customer did not leave a comment.

Macoy Ponders 
Rating:
4.0

Customer did not leave a comment.

ken pfitzer 
Rating:
5.0

Customer did not leave a comment.

Jody Huddleston 
Rating:
3.0

Customer did not leave a comment.

Jane Mcgraw 
Rating:
5.0

Customer did not leave a comment.

Noemi Gonzalez 
Rating:
5.0

I have rented from The History Company 2949 Lafayette Rd Fort Oglethorpe GA on several occasions and I always receive fantastic service. So glad to be able to support a local business. Great job on this rental!!

Marcus Veazey 
Rating:
5.0

Great service. Very friendly and helpful.

Mike Olson 
Rating:
5.0

Customer did not leave a comment.

Logan Gazaway 
Rating:
5.0

The owner of the store was polite, helpful and I can see he loved to help the public. Bi will definitely be using this Uhaul business again when I need to

Jennifer Wolfe 
Rating:
5.0

Just use The History Company if you are in the North West GA area. Great service and Great people.

Shane Holcomb 
Rating:
5.0

Customer did not leave a comment.

DARRELL BLOODWORTH 
Rating:
5.0

All was good! The guy who helped us was very knowledgeable and gave good advice about best use of our rental time We will definitely use them again.

jimmy robertson 
Rating:
5.0

Customer did not leave a comment.

Waymon McMahan 
Rating:
5.0

Customer did not leave a comment.

Anita Race 
Rating:
5.0

Customer did not leave a comment.

Angela H Dean 
Rating:
5.0

Customer did not leave a comment.

Kyle Johnson 
Rating:
5.0

Customer did not leave a comment.

Jennifer Pullin 
Rating:
5.0

Fix the air conditioner in the uhaul it was pretty hot.

Karen Wathen 
Rating:
4.0

The only problem I had was with customer service trying to get code for the key after 2 hours Dorothy finally gave me the code

Barry Moody 
Rating:
5.0

Customer did not leave a comment.

Daniel Russo 
Rating:
5.0

The only problem I have had was extending my rental. The customer service center had some nice people but an equal amount of jerks.

THOMAS STINNETT 
Rating:
5.0

Customer did not leave a comment.

James Reilly 
Rating:
5.0

No improvement needed. Location and personnel were excellent.

Benjamin Mitchell 
Rating:
4.0

The guy was nice and helpful👍🏻

Melissa Davis 
Rating:
3.0

If you advertise $20 a day rentals for a truck charge double that price.

Andrew Devault 
Rating:
5.0

Customer did not leave a comment.

Matthew Roberts 
Rating:
5.0

The location services on line could be better. It wouldn't believe I was at the location no matter where I walked

Tabitha Floyd 
Rating:
5.0

Lewis was excels both on pickup and return.

james oneil 
Rating:
4.0

Customer did not leave a comment.

Vern Ritter 
Rating:
5.0

Amazingly simple check in the owners super helpful and accommodating.

alex silvers 
Rating:
3.0

The inside was super dirty. The lot was a weird military surplus. The online checkin needs more directions with enabling your browser location tracking.

Olivia Nickel 
Rating:
5.0

Customer did not leave a comment.

Miranda Hensley 
Rating:
5.0

Very nice helpful professional. I would definitely recommend this place

Kevin Neisent 
Rating:
5.0

Customer did not leave a comment.

Amanda Tippens 
Rating:
3.0

Customer did not leave a comment.

Richard Boyd 
Rating:
4.0

Customer did not leave a comment.

marsha post 
Rating:
5.0

Customer did not leave a comment.

Danyale Iler 
Rating:
5.0

Have more trucks available!! This is an amazing location for many many reasons and the guy running it is down to earth honest and professional! As a single mom it was refreshing how easy it was and the museum is pretty great to look around in ♥️

Carrie Lacey 
Rating:
5.0

The lady at this location was super froendly and very helpful!

PAULA WEIR 
Rating:
5.0

Customer did not leave a comment.

kayla hogan 
Rating:
5.0

Great customer service 👏

miachel Schlote 
Rating:
5.0

Customer did not leave a comment.

Linda Walz 
Rating:
5.0

I was originally told to drop the truck off in Rome, Dalton or Calhoun, all about 45 -60 minutes away. When I called customer service, the CSR (I wish I could remember her name because she was super helpful and nice!), advised me to call other closer third party locations to see if they would accept the truck. Due to it being 5pm on a Saturday, most were closed. I did get in contact with The History Co, and was VERY NICE and said he’d take it with no problem. Even though this location was closer than Rome, I was still charged for extra mileage (after putting in more fuel than was required). If we had taken the truck back to Rome, we would have been charged a good bit more in mileage and used a great deal more of gas since it’s a mountainous trip. Plus Rome is 45 minutes and back tracking. I don’t think the customer should be monetarily penalized if there isn’t a drop off location in the city they are going to (there are several in Lafayette) and I feel we should be reimbursed for the extra mileage to Fort Oglethorpe as well as the extra gas we put in.

Sheryl Wadkins 
Rating:
2.0

Customer did not leave a comment.

Jason Johns 
Rating:
5.0

Customer did not leave a comment.

Shannon Cox 
Rating:
4.0

Customer did not leave a comment.

Ron DeMaster 
Rating:
5.0

Customer did not leave a comment.

tony lovell 
Rating:
5.0

Customer did not leave a comment.

George Chambers 
Rating:
5.0

The owner was very helpful and had plenty of equipment.

Michael Smith 
Rating:
5.0

It's all good

Vernon Cordell 
Rating:
5.0

Customer did not leave a comment.

James Gifford 
Rating:
3.0

Inform them that you are charging .99 cents a mile for the rental. The truck rental was affordable but the $140 charge for mileage was criminal.

Jeffrey Jacks 
Rating:
5.0

Good truck and friendly folks

Pete Sarris 
Rating:
5.0

Customer did not leave a comment.

Darlene Barber 
Rating:
5.0

Yes we had the 15 foot truck… Very good ... very drivable…excellent compared to rentals I’ve had in the past!

William Scarborough 
Rating:
5.0

Customer did not leave a comment.

James Richardson 
Rating:
5.0

Customer did not leave a comment.

Lowell Harding 
Rating:
5.0

Customer service was great. Quick and easy pick up and drop off.

keith mariakis 
Rating:
5.0

Customer did not leave a comment.

randall Barber 
Rating:
2.0

The agent representative at the pick-up location was NOT helpful !

Mary Kent 
Rating:
5.0

Customer did not leave a comment.

Brian Jones 
Rating:
5.0

Customer did not leave a comment.

mark oliver 
Rating:
5.0

Customer did not leave a comment.

kimberly lux 
Rating:
2.0

Have better qualified employees that help loading cars onto trailers.

michael nicklo 
Rating:
4.0

Customer did not leave a comment.

Craig Walker 
Rating:
5.0

Inventory was low. Otherwise, it was a great experience and would definitely use this location again!

Eric Thompson 
Rating:
5.0

Customer did not leave a comment.

Tracy Edwards 
Rating:
5.0

Customer did not leave a comment.

John Martin 
Rating:
5.0

Customer did not leave a comment.

Nina Tatum 
No reviews have been submitted for this location.

Additional Services at this Location

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