My review has nothing to do with this specific location. This location they were efficient on time and very friendly. U-Haul in general screwed me with driving 40 miles out of my way, I have yet to see the $50 refund, and was charged $130 extra on top of the original cost.Megan R.
Customer Reviews for The Ferguson Lumber
(Distribuidor de U-Haul del vecindario)
Veedersburg, IN 47987
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:15 a. m. - 4:30 p. m.
- Sáb: 8:15 a. m. - 11:30 a. m.
- Dom.: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Notify if truck is unavailable! We originally booked for pickup in W Lafayette. Two days before pickup we tried to move up a day. Only then did we find out there were actually no trucks available for original date anywhere. Had to drive out of our way to get the 1 truck that was available. This would have been a big deal for our 1000 mile move and we had reserved early! Beware if you are renting!Julie J.
Plan to use this location again.Kathleen W.
Staff was very friendly, helpful, and accommodating.Karlee J.
El cliente no dejó un comentario.Todd B.
Online drop off, after hours.Tim S.
El cliente no dejó un comentario.DENNIS S.
Dropped off on Sunday. Location closed and used online drop offTim S.
El cliente no dejó un comentario.Scott M.
El cliente no dejó un comentario.WILLIAM F.
El cliente no dejó un comentario.KELLY RAE K.
El cliente no dejó un comentario.Kevin P.
El cliente no dejó un comentario.Marco H.
Because of poor packing by the moving help company, great lakes, I was not able to turn the truck on time. Their work was so terrible that I had several pieces of valuable furniture damaged. Some one needs to make due on the monetary damage to my furniture!!!greg G.
El cliente no dejó un comentario.jonathan C.
What is the point of having a reservation system if u-haul does not have the capability of knowing where their equipment will be. I had to drive about an hour to get a trailer that I had reserved weeks ahead of time. Our world has the technology to be able to keep reasonable track of their equipment. Uhaul's own policy of calling by 6 pm the night before to check on my equipment rental failed because they didn't follow their own policy. On top of that they wouldn't do anything about a discount because their policy didn't work. Their response was even worse. They basically said their policy doesn't work sometimes and we can't give a discount. So basically they don't even care about following their own policy which is terrible customer service.Nicholas O.
I was told to pick up my deposit at this location. They refused to refund my deposit. They were very rude about out and offered no help. I still have not received my deposit back. I'm not happy at allRhonda B.
We were forced to pick up at this location. The same vehicle was located within five minutes of the house we were needing the truck for. We should have been given a discount for picking up at a location an hour out of way. The 24/7 pickup did not work very well. It took more than 30 minutes to get the code for the lock on the back of the truck. Most of the 30 minutes was wasted sitting on hold waiting for a uhaul rep to answer the phone.David K.
El cliente no dejó un comentario.Daniel C.
their was a marker light out on the trailer. also the floor was unlevel and their were foot prints one the floor.Neil R.
El cliente no dejó un comentario.THOMAS C.
I was charged a $20 after hour service fee and I'm not sure what that was for, being that I check the truck back in online.Deidra I.
El cliente no dejó un comentario.courtney H.
Please read the comments above.Jason S.
El cliente no dejó un comentario.Perry S.
El cliente no dejó un comentario.david S.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.cathy C.
El cliente no dejó un comentario.leonard F.
El cliente no dejó un comentario.JOE W.
El cliente no dejó un comentario.Mike S.
El cliente no dejó un comentario.Robert M.
Quick and easy.Nathan B.
El cliente no dejó un comentario.Dan S.
Fast and easy rental experience.Neil L.
El cliente no dejó un comentario.phyliss P.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.William G.
El cliente no dejó un comentario.steve C.
El cliente no dejó un comentario.dean D.
El cliente no dejó un comentario.bonnie M.
El cliente no dejó un comentario.DARRIN H.
El cliente no dejó un comentario.Matt D.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.MICHEAL L.
El cliente no dejó un comentario.KATELYNN B.
El cliente no dejó un comentario.Hugh M.
Everyone was kind and courteous .Eric H.
El cliente no dejó un comentario.Travis R.
Very friendly and helpful staff.Ken S.
Just dropped the truck off and used drop box.patty L.
Thanks ! Would have preferrred to trailer my Volvo, Don't understand why it didn;t qualify.Steve G.
They had no idea how to do the paperwork and had to call the owner to get walked through it. My boyfriend had to get on the phone with the owner to help the worker. They also didn't have any idea we were coming and had to get the truck ready. All of this after the person I spoke with on the phone screwed up my whole order. Never againTracey C.
El cliente no dejó un comentario.gerald B.
El cliente no dejó un comentario.Richard B.
Great serviceada G.
El cliente no dejó un comentario.ERIC G.
El cliente no dejó un comentario.Patrick H.
Veedersburg staff were great. Very happy our truck was still there. Do not like U-Haul policy that someone could have come in and rented truck and I would have needed to drive to get truck when I made reservation ahead of time.ADA JOANN G.
When I called originally to the meter's Burger Uhaul provider, they said they did not have a truck available. However when I called the Terre Haute location they said that they did. So I would say they need maybe a little bit more training on how to view the schedule of customers because they were not aware that they had one available and made it a little bit difficult for me. But thankfully Terre Haute was able to validate they did in fact have one so I am overall happy with the turnoutAudrey L.
El cliente no dejó un comentario.JOHN P.
Nothing, customer service was excellent! Abe was very helpful in helping with a company mistake by almost overcharging me. Will definitely use this location to pick up/drop off in the future!justin F.
El cliente no dejó un comentario.Kyle M.
They were very helpful. I liked the on line check in set up, picking up the trailer was quick and easy.Larn M.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Brian P.
Back tires tread worn. Couldn't back up the whole way to my front door. Would have been concerned about safety if there would have been snow on the roads.Sally M.
El cliente no dejó un comentario.keith B.
El cliente no dejó un comentario.george V.
El cliente no dejó un comentario.Ralph B.
We took it back after hours so questions do not apply.patricia T.
El cliente no dejó un comentario.Michelle A.
El cliente no dejó un comentario.Robert L.
very unfriendy, told us to just give him the keys and we were done. I asked for final bill to confirm drop off. big hassle.Don S.
Over chargedJason S.
El cliente no dejó un comentario.JEREMY O.
El cliente no dejó un comentario.MATTHEW F.
El cliente no dejó un comentario.Pamela B.
El cliente no dejó un comentario.KATHLEEN F.
El cliente no dejó un comentario.JASON ALEXANDER B.
El cliente no dejó un comentario.tom B.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.stacey G.
El cliente no dejó un comentario.stacey S.