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Robert W.
Customer Reviews for The Carter Co
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Excellent service
WILLIAM M.Steve was professional courteous, . He made it easy to get it all done.
Terry D.Very excellent service the U-Haul dealer was courteous and most helpful. He was able to attach the trailer professionally and help me with all my questions. A+ A+ A+ A+ A+ service Thank you!
George K.Have better tires that don't separate
KARIANN S.Steve is a great guy to deal with. Rented here before. Never disappointed
JUSTIN D.Tire was flat when got home, had to replace 3 of the 4 tires before leaving on trip. Reservation system does not work. Had to drive 80 miles to pick up a 6x12 trailer I reserved 3 weeks in advance.
Brad C.Steve makes it easy, will continue to use, very satisfied repeat customer.
Stanton S.Customer service was fantastic walked me through everything to ensure it was perfect for my moving job
Evan M.Steve at this this location tried to fix the truck we had rented in Custer,sd, but couldn't, we were down for 3 hrs. THEN ANOTHER 4.5 HRS IN RAPID CITY, while Dale's tires put all 6 new tires and a trim on the truck. We had to get a hotel room because we were so far behind on time as a winter storm came in.
Robert G.Have U-Haul make more of an effort to relocate vehicle closer to customer. Had to drive an hour and twenty minutes to pick up truck when there were other location five, twenty and fourth-five minutes away.
Jared M.It is confusing as to where the office is for this location
Jimmy P.2.5 his late with no message. Very disappointing. I understand you have to get the trailer, and cell service is spotty, but leaving no message at all!?!
John K.Very friendly ??
Louis S.ND
Cody N.Service was excellent! Even helped outside business hours!
Timothy M.Steve was great at doing what needed to be done and went out of his way to help out. Definitely go with uhaul again.
Julie N.Steve went out of his way, and the extra mile to help the move go smoothly. My best Uhaul experience ever.
Keith L.The pick-up and return process was very smooth. However, my muscles are aching! :)
Rob S.there was no one the to check in with had to leave it. the place was dirty good thing I did not have to go inside. wish you would open another one in Newcastle
Jerry D.this is not an improvement. This a thank you to . Steve in newcastle . my son and i were stranded, no rental, no shop available to service our vehicle. Steve set us up so we tow our car to a Honda dealer in rapid city to get maintenance. Steve, thank you very much. you saved our trip. Larry Young
Laurence Y.Very good experience
Richard J.We knew where to go and Mr. Carter met us right when we arrived. It was super easy to drop off the truck.
Matthew P.Make sure the drop off place is still in business. Refund the customer for mileage and gas if they have to drive 58 miles to the next available uhaul drop off!
MaryAlice F.The car carrier I rented from U-Haul was easy to use. Very ingenious features made it simple to use. Attaching the vehicle to the car-hauler was easy and very secure. The U-haul employee explained all the features of the car-hauler and made sure I was educated enough to safely go on my way. I will always look to U-Haul when I need a car hauler or van.
Paul P.Steve Carter is a great asset to U-Haul, best keep him around, will use again!
Stanton S..
Cody N.Steve Carter has helped me many times and has always done a great job! Thanks. Wayne
Wayne W.Have the truck ready when said it would be, we were held up most of the day waiting.
Brian S.Both trucks had front end issues - severe shaking above 60mph. No washer fluid. Coolant light came on after one minute and appears the coolant tank was filled with water. Obvious these trucks have been poorly maintained for a LONG time.
Birney C.Both trucks had front end issues - severe shaking above 60mph. No washer fluid. Coolant light came on after one minute and appears the coolant tank was filled with water. Obvious these trucks have been poorly maintained for a LONG time.
Birney C.Both trucks had front end issues - severe shaking above 60mph. No washer fluid. Coolant light came on after one minute and appears the coolant tank was filled with water. Obvious these trucks have been poorly maintained for a LONG time.
Birney C.Both trucks had front end issues - severe shaking above 60mph. No washer fluid. Coolant light came on after one minute and appears the coolant tank was filled with water. Obvious these trucks have been poorly maintained for a LONG time.
Birney C.Very friendly and very helpful!
Angel L.Very friendly and helpful
Dana L.Steve Carter in Newcastle, WY was a great guy to work with.
Keith Z.Nice hometown business, Steve was very friendly and kind - and his kitties are lovely!
mary F.Mr Carter was super friendly and helpful and got us on our way quickly.
Kenneth D.Best motorcycle trailer we've ever gotten!
Norman M.there was no one there to drop off with left the keys in drop box.this place is a pigs pen he must have 20 cats in there and cat crap every where. glad he was not there would not have gone in side any ways
Jerry D.Steve was great. He was flexible with the hours of the rental and made effort to get me the best deal.
Patrick G.The store front smelled like kitty litter so bad I had to step out to for oxygen! Its been like this for years.
SEAN P.Nicest owner ever
NECOMEDES P.They always do a great job for us!!!
Steve C.Person I dealt with was very friendly and informative. He explained everything about the truck and service.
Deward B.It would be wonderful for the Newcastle uhaul to get some hired help.
Sara W.Was treated so good can't think of a thing to improve. The gentleman had to stay open longer for us to get the car dolly.
JOANN R.Needed cleaning, but staff was exceptional.
KEITH M.