The Belle Plain address on Google maps takes you south of Brownwood. We were coming from the north and luckily my wife spotted both the van out front conspicuously displayed, and the site’s name. If you could press Google (fat chance) to fix its map, that would be great. Very friendly staff who knew what they were doing.
bill c
Customer Reviews for The Best Little Muffler Shop In Texas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best place in Brownwood.
Jeannie PSarah was very helpful!! Thanks 😊
Curtis TThey were very friendly. They took the time to explain the trailer and how it worked.
David GUHaul link to return truck was unable to access location, even though cell phone location was turned on (was unable to upload pictures of mileage, fuel level, truck condition & location when truck was returned friday evening at approximately 645 pm)
MICHAEL WFriendly and knowledgeable
Jeff ROnly problem was the place to pick up the truck was changed to a farther away place at the last minute. This was a problem for me because it increased the distance to get there and it was to far to walk so I had to find someone to drop me off which is difficult when I am new in town and and I don’t know many people .
Christina AThe truck has some problems. Some thing was loose on it
BYRON BGreat location. The app sucks. I was late so for some reason the app would not work took 30 minutes jumping through hoops with support to get the app to work.
james WAlways a good experience at this location, good folks running a good establishment. Recommend...
Gene PExemplary! Absolute SUPERSTARS!
Mark LNothing everything was perfect
Sherry MLove this location. People very friendly and helpful.
Fred WOutstanding service
William PThe cleanest uhaul I’ve seen and the best customer service. I rent dozens of U hauls and haven’t had an easier time renting a truck.
MARK WI had reservations with Da Shop and they left early and had no way to get a hold of them. I dont recommend them. Luckily someone canceled their reservation with the muffler shop and they are great.
Kellie BI downloaded app and had trouble setting up with my phone. very stressful. I finally gave up and set everything up on my computer.
Mary YWas very easy and quick.. Will use them again in the future.. thank you Carrol Weathermon
carol wThe people at the Little Muffler Shops we're great and friendly. No problems and everything was ready to go when we arrived and also when we took it back.
TERESA WExcellent and professional service
John WThe lady was wonderful, knowledgeable, and so sweet
Amanda HBest place for U-Haul rental.
Jeannie PTruck was dirty, didn't even wash the windshield, otherwise good
David BNot a thing!
Waymon CVery nice employees.
Jessica BGreat personal service!
Kris HNot a thing. Sarah does an excellent job of customer service!
Waymon CNot a thing. Works like a fine watch.
Waymon CNo improvement need. Everything went well as usual!
Marilyn WNothing, Sarah Smith knows her job so well. She was able to tell me exactly what I needed and came in under my budget. When I had issues with my movers, she was friendly and personable. I will tell everyone to "go see Sarah" if they need to rent a truck. Definitely will rent from her again!!
aimee bEverything went smooth. Very helpful
Amanda BStaff was nice and friendly! Easy in, Easy out!
justin sNa
jarome fOperator was friendly and helpful.
Sheila AGreat to work with
susan dSomeone needs to call me as promised by roadside and return my $ for rental and gas $ for leaving my truck running all night and the next day. I have rented several of these 6x12's to move recently and have not dealt with a HORRIBLE EXPERIENCE. TALK ABOUT CRYING, STRESSED. THIS WAS JUST AWFUL. TEXAS HEAT AND FUEL COST TO KEEP UNIT RUNNING TO PREVENT BATTERY DYING PER YOUR RS ASSISTANT WAS TERRIBLE. WHEN I CALLED TO TURN IN EARLY CAUSE I COULDN'T TAKE IT AND DIDN'T WANT A TICKET, GUY TELLS ME TO CALL RSA about my $. They told me it would be handed at drop of which they were closed.
Tracy AFriendly staff
JEFFREY KNot a thing, they were very accommodating.
curtis jOwners went above and beyond in their service ! Thanks
Harold Dexcellent experience
jane sNice people, a cleaner windshield would be good. Better explanation of the daily insurance rate. The $56.00 quote was two days not one. Caused me to check with other UHaul places. I was very concerned about how to drive a 26 footer. It would have been nice to get a little reassurance as I pondered it a lot. It turns out to be easy drive. The uhaul website had two good articles that were reassuring. The left mirror was too stiff to adjust needs some repair attention.
jim rMy name is James Self, this location put my name in as James Doughlas, was unable to print or email me a rental agreement, and was also unable to change the name on the agreement to my correct name spelling.
JAMES DThe person who owns this location has an extremely bright attitude. Since shop is closed on Sunday, we just dropped off the truck & put the keys in the drop box. The next morning, the receipt for delivery of truck was in my email box.
Amy SThey were outstanding and very helpful
Mark ONothing, They hooked up my trailer, and ensured that it was connected properly, and the lights worked. Could not have asked for better.
Derrick MThis is the one U-Haul business I don't mind returning to. They are always friendly and the trucks are always in good shape. Their always have what I need, the parking lot is ample and service is great.
Marilyn WI declined the $10 insurance from U-Haul when I booked online, but when I went to pay, and questioned the total, they told me the insurance was required. Oh well. I literally drove the truck 18 miles for what I needed it for, so $45.00 was a little high.
Walker WSlow upload of website
PATRIC MThe price of the u-haul wasn't bad but 99 cents a mile for me too use it in town was way too much. I only had to move my things 3 miles and it cost more to travel then it did to rent the truck. I think that to much.
DANETTA BThey were the easiest people to work with in town. Thank y’all because two other locations weren’t as good as y’all!!!!
AMELIA AThe lady was friendly and helpful!
Nancy PI used 123 miles and was charged for over charged over $450 for 1,000 plus miles I did not use, because both the pickup and drop off locations recorded the wrong mileage. Moving the decimal place one over on the mileage resulted in this overcharge, which neither the pickup or drop off locations caught. Now I have to deal with a district U-Haul manager to get a refund. Never will I use U-Haul again.
JACK CGreat service and ver accessible and reasonable.
Robie EExcellent U Haul location. Very cordial, immaculately clean truck. Would highly recommend this location to everyone. I will continue to contact them when in need of a truck. Thank you.
MIKE JNot a thing every thing was great
GARY EThe staff is super friendly, professional and helpful. We highly recommend The Best Little Muffler Shop in Texas for any U-Haul need.
Ann F