Comentarios del cliente para The Battery Terminal

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Battery Terminal

Grado total:

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William C. en

Grado:

El cliente no dejó un comentario.

Jeffrey T. en

Grado:

El cliente no dejó un comentario.

Warren D. en

Grado:

For the Ashland Ky area this was fine, maybe a little more emphasis on U Haul, the brand. Trucks are remote so hard to tell you are at right place.

Justin C. en

Grado:

El cliente no dejó un comentario.

Christy T. en

Grado:

Was charged for a furniture dolly, did not receive.

Steven V. en

Grado:

The pickup using my smartphone didn't work as I am not a US citizen or resident. However, in store all staff were incredibly helpful and made my rental experience go as smoothly as it could. Thank you to the battery terminal.

Fred M. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

Guys were very helpful and gave me their best truck! Thank You!!

Glen L. en

Grado:

Floors were muddy, could not turn on the heat for the loud squeaking belt

Michael D. en

Grado:

El cliente no dejó un comentario.

Zack B. en

Grado:

When I went to drive the U-Haul off of the premise I realize there was a huge trailer connected to the back but by the time that I had pulled off it was already too late and I began driving down the road with this additional trailer behind me. I had to call to ask them to get the trailer off but the trailer had to be returned by me driving it back which was a pain in and of itself I had to turn around three times and add miles to the trip. Then once I finally got them to take it off I had wasted almost an hour of moving time. Not to mention the light in the back The cab was not even there. I had to do a lot of moving in the dark and I literally could not see anything. This resulted in not being able to see where I was placing my boxes, and then when I pulled off they shifted and resulted in multiple broken items. I am extremely displeased and would like to be compensated if possible!!

Michael C. en

Grado:

Nothing at all! Great customer service, both professional & friendly! Great company to represent U-haul! Also, very understanding about our situation & were allowed the time needed. Smooth transaction & fabulous team at: The Battery Terminal Ashland, KY 41102 Thank you so much!

MATTHEW H. en

Grado:

El cliente no dejó un comentario.

Katheryn K. en

Grado:

El cliente no dejó un comentario.

Ramon U. en

Grado:

Overcharged. Only put 8 dollars in gas to fill the tank and they tried to tell me I went 60 miles with it.

Mick C. en

Grado:

Excellent customer service and the staff is so nice. We will continue to do business.

George J. en

Grado:

They did just fine

Stephen R. en

Grado:

Travis went out of his way to rent me the trailer despite being closed on a Saturday evening so that I could use the trailer on a Sunday. Great customer service that helped me get done what I needed on a weekend.

Karl B. en

Grado:

Wonderful service, excellent transaction.

Stanley P. en

Grado:

GREAT STAFF!

Michael K. en

Grado:

I stopped in at pick up time and realized that I didn’t have a 2” ball. Neither did they! Rent trailers with no hitch ball??? Also the safety chains on the Trailer were so greasy and oily that after hooking them up I didn’t want to touch my truck to get back in it.

Kimberly C. en

Grado:

Never spoke with personal in person. Business was closed at drop time. I did call this morning to confirm they got my keys.... they was very helpful and friendly.

Donald S. en

Grado:

El cliente no dejó un comentario.

Chester H. en

Grado:

El cliente no dejó un comentario.

Justin W. en

Grado:

El cliente no dejó un comentario.

Joni R. en

Grado:

Great customer service! Always rent from this place.

William L. en

Grado:

Area to small to park truck

Lisa C. en

Grado:

El cliente no dejó un comentario.

Donna S. en

Grado:

Always very helpful!! And ready to answer questions we may need answered!

Jerry W. en

Grado:

Super friendly staff. Only issue not too crazy about the location, it’s right beside a busy 4 lanes of traffic with only one direction in and out.

DARREN P. en

Grado:

Mike is friendly and efficient. I'll rent again from this location.

Colleen S. en

Grado:

El cliente no dejó un comentario.

Cynthia W. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Donald V. en

Grado:

El cliente no dejó un comentario.

Yvonne B. en

Grado:

El cliente no dejó un comentario.

BONNIE E. en

Grado:

El cliente no dejó un comentario.

james B. en

Grado:

El cliente no dejó un comentario.

Dennis S. en

Grado:

El cliente no dejó un comentario.

Roger C. en

Grado:

Simple, fast and inexpensive. A+++ overall experience

Sheldon M. en

Grado:

El cliente no dejó un comentario.

TINA D. en

Grado:

El cliente no dejó un comentario.

Eric D. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

The service was great, and pretty quick. The fellas at “The Battery Terminal” are always a pleasure to deal with.

Kirk M. en

Grado:

El cliente no dejó un comentario.

Cindy L. en

Grado:

These guys rock. They SHOULD be the examples of what to do. Period.

Stephanie M. en

Grado:

The Good: The guys are friendly and the paperwork was easy. The Bad: The cargo van we were given was VERY dirty and smelled like farm animals and cigarettes. The Ugly: We spent over an hour cleaning the seats, dash, windows, and the cargo area - which had mud, gravel, & animal hair everywhere. We had to use beach towels to cover the seats. None of this is acceptable. We returned the van in much better condition that when we got it!

James S. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

ryan C. en

Grado:

El cliente no dejó un comentario.

robert C. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Nice place and people also

Carmillis H. en

Grado:

El cliente no dejó un comentario.

Dana W. en

Grado:

Nothing needs to be improved at this location. They were more than helpful and I will be doing business with them in the future

David B. en

Grado:

El cliente no dejó un comentario.

Joel T. en

Grado:

Everything went smoothly.

Erin B. en

Grado:

El cliente no dejó un comentario.

Keith S. en

Grado:

El cliente no dejó un comentario.

Ericka S. en

Grado:

El cliente no dejó un comentario.

Ersley T. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

Customer service there is excellent. They are friendly and knowledgeable. I will definately be renting again.

Kevin K. en

Grado:

Very nice people ……easy to deal with. Great knowledge of the product. .. thanks

Lisa O. en

Grado:

El cliente no dejó un comentario.

Bobby A. en

Grado:

El cliente no dejó un comentario.

Joel C. en

Grado:

I have used uhaul for all my moves since I retired from the military. Every location I have been to / used the workers are very friendly and very helpful. Will be using Uhaul again.

Michael C. en

Grado:

So nice and easy that I’m a repeat customer. I’d rather come pick one of these fella’s truck up than phone a friend. Cheap, reliable, and easy!

Nancy B. en

Grado:

was unpleasantly surprised at the excessive high price!!

Quinton R. en

Grado:

Great staff.

Michael C. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Rodney W. en

Grado:

All was good

Grant M. en

Grado:

Convenient location, easy access to load and unload the storage units.

WILLIAM H. en

Grado:

El cliente no dejó un comentario.

Nathan P. en

Grado:

El cliente no dejó un comentario.

Rhonda E. en

Grado:

The guys there at the Battery Terminal in Ashland, Ky. are always very prompt to taking care of my annual Uhaul rental. I appreciate their mannerism to the way they handle their business.

Mike A. en

Grado:

El cliente no dejó un comentario.

Trish M. en

Grado:

El cliente no dejó un comentario.

Bob A. en

Grado:

El cliente no dejó un comentario.

Jeremy C. en

Grado:

El cliente no dejó un comentario.

DONALD L. en

Grado:

El cliente no dejó un comentario.

Melissa M. en

Grado:

Very critical of fuel and cleanliness, which is good , but our truck was full of garbage.

William P. en

Grado:

El cliente no dejó un comentario.

Byron F. en

Grado:

El cliente no dejó un comentario.

Kim M. en

Grado:

El cliente no dejó un comentario.

Stanley P. en

Grado:

The Battery Terminal always gives quality service, and SERVICE is what is all about! Travis, Chip and the entire team is great !

Dave D. en

Grado:

Way too expensive

Christen W. en

Grado:

The equipment that we had paid for was not there in the truck we had rented. After caulking the 1-800 number, and checking other trucks in the lot, it turned out that we could take another appliance dolly that was in another truck, but we had to come back later in the day to get the moving blankets, both things delayed our move. Now the drop off place (different location) is trying to say we didn’t drop off the dolly because of a typo of a B versus V! Frustrating all around!

Ed S. en

Grado:

El cliente no dejó un comentario.

charles H. en

Grado:

Very professional, helpful people.

steve M. en

Grado:

El cliente no dejó un comentario.

Alicia C. en

Grado:

I relocated somewhere else actually and did not end up needing a storage unit at all

TAMMY D. en

Grado:

Entirely too freaking expensive. 95 cents per Mile and pay for gas. Just ridiculous.

Katherine W. en

Grado:

El cliente no dejó un comentario.

JAMES W. en

Grado:

Outstanding customer service

Candace B. en

Grado:

El cliente no dejó un comentario.

TRACIE W. en

Grado:

Took them two days to check in my rental. Didn’t like getting a phone call from u-haul telling me I need to return it when I already had two days earlier. Need to follow up better

larry I. en

Grado:

El cliente no dejó un comentario.

Duane P. en

Grado:

Very clean truck. Great customer focus from staff. Pretty easy and quick process.

Frankie D. en

Grado:

No running lights worked on trailer and no straps

Raven H. en

Grado:

Apparently previous renters of this truck had not cleaned it out as instructed to, but altogether it was a very nice experiene.

Paul C. en

Grado:

Great and friendly service, truck was clean and in excellent condition. Everything from on-line reservation, to pick-up to when I brought the truck back was perfect. Paul Ciccarelli

Josh C. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Keep everything the same.