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Eduvijes D.
Customer Reviews for The Autobahn Auto Sales & Service Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The pick up very quick and customer service was good
susan H.Wonderful customer service representative!
Tony W.Brian was extremely helpful and one of the nicest gentleman I have dealt with.
BRENDA C.Make sure keys are there for the truck we kept getting brun around took hours to get a truck. Very dissatisfied
dottie G.Basic maintenance. The windshield wipers were broke and the vehicle sounded terrible when accelerating
chalena D.Good service Easy pickup and return
EUGENE JOSEPH D.I feel that the hauling trailer should have an adjustable jack with a standing wheel with a lock in place. This would help to adjust the height level of the trailer to hook up to a truck hitch( instead having to lift dead weight of the entire trailer off the ground to place on a truck hitch!!!. Plus the salesman should of came out to help my husband lift the U-haul trailer tongue onto our truck hitch. ( the trailer tongue was extremely heavy. I could not just stand watch my husband try and lift it my himself..I helped my husband lift the trailer, but I was not much help, he lifted the brunt of the load and my husband pulled a back muscle!) off to the chiropractor he goes.
Laurie S.Online return sucks; after trying multiple times, I finally called Customer Service to notify them that it wasn't working and she told me I'll be charged $20 for not using return online...plus I returned my equipment a 24 hrs early ....very bad experience!!
Nellie T.Location and area to keep my vehicle when I picked up the u-haul was not well maintained and a sketchy area. The U-haul was filthy!
Shannon W.Not much. This was basically a used car lot that rented an adjacent lot to store the trucks. Pretty bare bones operation.
Gary B.This is a small drop-off lot but the personnel were friendly. I would rather take my truck here for drop-off than the big Uhaul facility.
STEPHANIE C.I absolutely love this location he is alwAys kind and the trucks always clean. I actually travel to use this location and recommend them highly! There is never been a problem both times I've rented ....
Jennifer S.Very easy to schedule! Clean truck and met all expectations!
Cameron N.NOT A THING, EVERYTHING WAS EXCELLENT✅
Robert B.great service, clean equipment, best place to rent.
brian Z.dropped off afterhours
Jonathan V.I noted the vehicled was not clean when I got it. I even uploaded pictures. I noted the same dirt when I dropped it off and Uhaul charged me the cleaning fee. Wow! Thats wrong!
Christy O.The place of pick-up was good, especially with the COVID-19 challenges. The biggest thing, however, is that I had signed up for the pickup to be at a specific time in location #1. We went to bed early Saturday night and left early Saturday morning to ensure we'd be at Location #1 on time. When we were hours into the trip, we found out that not only had the location at some point been changed, but also that the new location was closing at a time we weren't sure we'd be able to make!. I didn't catch the fine print until we were on the road and we had hoped it was the business office where the payment had gone through, as I had confirmation that the equipment would be at Location #1 when I signed up. Unfortunately, this was not the case and the equipment was indeed at the Location #2. We were told that Location #2 would close at 1. Not only was it further away from where we were at the time of the call, but it was out of our planned routes of travel. I was very thankful that the employee was patient and did stay open for about ten minutes after the closing time for us. It's just the slight panic and extra rush did put a damper on the trip. When we returned home, we found an email had been sent on Friday after 10 pm notifying us of the location change. We were sleeping by then, and the next morning heading out the door. Clearer and earlier notification would have been much better.
Mark A.My only issue was that I requested to pick up in Altoona, PA, but had to drive 45 minutes to Johnstown, PA to pick up
Robert R.There are no boxes or blankets at that location
Libby C.All was good!!
Douglas S.I did not receive a receipt when done
Cindy D.No problems . It was good experience.
Terrence S.Nothing. Everything was wonderful.
James P.Wider selection of trailer sizes. A 5 x 8 was rented. A 6 x 10 enclosed would have been better. The smaller one worked just fine. It just took longer packing.
james Z.I needed a closer place to pick up a U-haul had to drive an hour to get one and be cahrged extra for it.
Beth B.This is the second time I rented at this location. They are polite and very helpful.
Ian B.Again another very good experience, they were really helpful.
John D.I was gave misinformation at the WV Uhaul location about swapping destinations. I was told that it would be $20 extra a day but UHaul tried to charge me $500 plus more dollars for extra 7 days. UHaul is charging my debit account without my consent & I am about to take legal actions
Larry M R.The gentleman was very friendly and helpful. Everything went great
Lisa B.Great service at a good price
cynthia S.Everything was great!!
TAMARA W.Provide a lock for sale to lock up the truck for an overnight.
Paul N.These guys were fantastic. We needed a last minute rental and they made it quick and efficient transaction. I highly recommend them for uhaul rentals.
peggy S.Rental should be pro rated. Only used trailer 4 out of 24 hours and returned at 4 hours
joseph B.I emailed this prior.
Anthony K.This location made renting a U-Haul at a moments notice easy and seamless. They even included the dolly in the price of the truck and furniture covers. Truck was clean and return was simple. Staff was friendly and professional.
janice D.Everything was great. Brian is a true professional
pam P.Guys were great very quick to respond knowledgeable very friendly truck was clean had a dolly free of charge will use again and recommend to everyone. Overall great experience thank you
eric D.Very nice place to rent a moving truck
christopher C.Nothing. It was a great experience compared to my last one at Uhaul. Everything was perfect!
beth D.Very courteous and honest service.Forgot my purse andc employee ran out to my car yo return.
June G.