Very easy and excellent experience!!!TERRY S.
Customer Reviews for Thats The Scoop
(Distribuidor de U-Haul del vecindario)
Lock Haven, PA 17745
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 6:30 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everyone at "That's the Scoop" does a great job! They go above and beyond to help out and I can't say enough about the personalized attention they have given me. Their customer service is the best by-far! If anyone in the area is looking for a U-Haul this is the place to go.Mark W.
They were friendly and easy to deal with. They explained everything before I signed for the uhaul. I would definitely recommend.karen J.
Young man I dealt with was pleasant and very accommodating. I was most pleased by the experience.FRANCIS J.
Great desk staff. Very helpful in meeting my needs.ROBERT G.
The young man who was working 6/26, had excellent customer service skills. I think his name was Mark. He made our rental experience great!PATRICK G.
El cliente no dejó un comentario.Garret M.
El cliente no dejó un comentario.SUSAN S.
El cliente no dejó un comentario.TIMOTHY H.
El cliente no dejó un comentario.ken W.
El cliente no dejó un comentario.Jeffery L.
The gentleman that owns â€œThat's the Scoopâ€ was very rude to me when I brought the truck back. It was unnecessary rudeness. I parked the truck where the gentleman from the evening before (when I picked it up) told me to park it. He said anywhere out back as long as I don't blocked anyone in. Which I did. The owner growled me for parking it on property they don't even own. Well I'm sorry I don't know how your property lines run. He could learn some better people skills. You don't talk to customers like that. They just spent money at your place of business which contributes to money in your pocket. Be nicer and don't act like people are beneath you.Denise S.
Great service, friendly folks!William W.
Truck was only at an 1/8 tank of gas. That unacceptable should be full at pick up and full at return!Darren G.
El cliente no dejó un comentario.Karl R.
Vehicle was in great working order was just not cleaned very well and the previous renter must have been smoking marijuana or some cannabis product in the vehicle - didn't smell until on the road when defogger was turned on...Andrew D.
Great customer service.MELANIE G.
These folks at The Scoop are fantastic. Very helpful and super nice!!Christopher P.
Tonya was excellent! Very nice!Michael R.
Staff was extremely nice and very helpful.Jamie L.
They advertise this low price but tack on fees and charge over a dollar per mile.TEVIN F.
the young man was so nice and very helpful !!DEANNA E.
El cliente no dejó un comentario.Joni S.
El cliente no dejó un comentario.WILLIAM S.
El cliente no dejó un comentario.AARON C.
Excellent ServiceWillette J.
I can't think of anything they could improve on... they went above and beyond my expectations.Mark W.
This has nothing to do with the "local" Uhaul offices, but rather your corporate offices. I scheduled a moving crew through your services, and they almost didn't show because, one, they said they had no moves scheduled for Saturday the 6th, and two, they were not required to travel over 50 miles for a job. Luckily for me they honored the commitment, but set me back about 4 hours. I was very upset about this because I had to reschedule the carpet cleaners that were to be here later that day. Needless to say, I will use a different moving company when I move back to Pittsburgh at the end of this year.Timothy M.
El cliente no dejó un comentario.STEVEN W.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.JONATHANWINSLOW B.
El cliente no dejó un comentario.Balinda C.
El cliente no dejó un comentario.THEODOR J.
El cliente no dejó un comentario.Kirk S.
El cliente no dejó un comentario.RENEE A.
El cliente no dejó un comentario.Jeremy S.
I had just bought a house and had a coupon worth $40 I oaid over 70 dollars for the truck which I oaid in full and I was supposed to receive a refund for rhe 40 dollars back but never received itkenneth B.
El cliente no dejó un comentario.SUSANNE V.
El cliente no dejó un comentario.lucas C.
Great customer service, everything was ready to go. Nice and clean truck.Vincent V.
El cliente no dejó un comentario.AMANDA B.
El cliente no dejó un comentario.Dennis R.
El cliente no dejó un comentario.ROBIN R.
El cliente no dejó un comentario.gregory M.
El cliente no dejó un comentario.MARTY L.
Great experience thank youJeff F.
I have used this location in the past, and requested to drop off here. U-Haul on the other hand had other ideas that I was not happy with. I was give another drop off location 35 mile from my end location. I wonder if adding mile to your contract is the going thing.BOB V.
Tell the customer the truth about charges We needed the truck more than 2 days and were Misled about the charges including the insurance ended up in over 200 dollars of extra chargesRon A.
El cliente no dejó un comentario.DONNA D.
El cliente no dejó un comentario.Mark W.
This rental went exceptionally smooth with awesome, friendly staff. Highly recommend this vendor!!Robert E.
El cliente no dejó un comentario.Briana O.
Much better. Would recommend them, not the company.CHRISTIAN G.
Employee not wearing mask.Esther S.
El cliente no dejó un comentario.Douglas B.
Very good service thank youDebra C.
El cliente no dejó un comentario.MICHAEL H.
They were very nice , overall we had a great experienceRobert I.
El cliente no dejó un comentario.Shandelier J.
The counter people did not wear state-required face coverings. The trailer was poorly maintained and required a lot of attention during the move, and a tire was in such poor shape it blew out less than 20 miles from the pick-up. Roadside assistance was good, but still took an extra 2 hours out of my already busy day. Also, the attendants at the pickup location did not help load my vehicle onto the trailer, leaving me to struggle with this in the raid. They therefore never inspected the hook-up to ensure that it was safe and secure.Thoroughly unprofessional and far below my expectations.John S.
El cliente no dejó un comentario.Wade P.
El cliente no dejó un comentario.David G.
Hello: During COVID 19 people working at your facility should be required to wear masks when customers are present. Practicing a safe environment for your customers.Joseph G.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Tim G.
El cliente no dejó un comentario.wayne H.
I had to sweep out the van before I could load my furniture. It has what looked like small wood chips or pine needles. Otherwise it was all good.Linda R.
El cliente no dejó un comentario.Mike H.
El cliente no dejó un comentario.Darren G.
El cliente no dejó un comentario.Stacy S.
El cliente no dejó un comentario.Linda M.
Great to deal with!GREG M.
El cliente no dejó un comentario.Connie C.
That's The Scoop were kind and so helpful. The 10ft truck was perfect and ran well. I had no problems. The drop off was just as easy at A1.Victoria H.
El cliente no dejó un comentario.brenda B.
El cliente no dejó un comentario.Anita W.
El cliente no dejó un comentario.ROBERT L.
El cliente no dejó un comentario.Eric M.
Great serviceNancy W.
El cliente no dejó un comentario.Lorie A.
El cliente no dejó un comentario.garret K.
El cliente no dejó un comentario.Daniel K.
The woman there was great but the man was on the phone never acknowledged me or made an attempt to get off the phone. The woman Wes waiting on him but took care of things herself. When HE finally got off the phone to park the truck that I rented, he never looked at me at all. He just took the key and went out to move the truck. He was extremely unprofessional!!!!APRIL K.
El cliente no dejó un comentario.Reed M.
El cliente no dejó un comentario.RENZ R.
My experience was good but the price was double from Pennsylvania to Florida. That was wrong and because we moved some furniture we were told it was snowbird season and they charge more for it.Jeffrey R.
El cliente no dejó un comentario.JESSICA F.
Amazing service, quick and easy rental. Staff went above and beyond. I highly recommend them. Made my move easyAKEEM A.
El cliente no dejó un comentario.scott D.
El cliente no dejó un comentario.Hailey D.
Dear very friendly and knowledgeable in very helpfulMatthew C.
all is wellleonard U.
El cliente no dejó un comentario.KATHY S.
El cliente no dejó un comentario.Sally W.
Picked it up after 9 am windshield was laden with bird droppings.could barely see out of it, and tried to clean it, told the lady when I got back in less 3 hours steering was awful, like truck was out of align . She didn't say a word very bad .in all my rentals of uhaul this was the worst vehicle I ever had I use uhaul a lot , but after that will probably use another company!!!MICHAEL D.
Can't think of a thing....we were very happy with the service and everything went very smoothly!!!PAMELA W.
El cliente no dejó un comentario.ARLIS G.
El cliente no dejó un comentario.MICHAEL Z.
Again as I have stated the final cost stunk!TOM C.
El cliente no dejó un comentario.Don Y.