Customer Reviews for Temp Storage
(U-Haul Neighborhood Dealer)

190 comentarios

1494 Davidson Dr   Camp Verde, AZ 86322

(928) 239-9519

Horarios de la ubicación

  • Lun.- sáb.: 7:30 a. m. - 3:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(928) 239-9519

1494 Davidson Dr
Camp Verde, AZ 86322

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- sáb.: 7:30 a. m. - 3:30 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything and everyone were excellent

Oscar B. 
Rating:
5.0

Uhaul locals are great. But your corporate policies are crap and you keep charging my credit card incorrectly. But local can not help so I have hold for long periods of time. Corporate needs quiet screwing customers.

Roberta M. 
Rating:
5.0

The truck was awesome to drive. It was brand new, with all the bells and whistles.

JOSHUA T. 
Rating:
5.0

Customer did not leave a comment.

Russ E. 
Rating:
5.0

Customer did not leave a comment.

Tom L. 
Rating:
5.0

Camp Verde UHaul has exceptional customer service and definitely cares more about taking care of its community than making an extra buck. I was blown away with how pleasant moving was because the great customer service. The truck was really fun to drive too! I was a little sad I had to return it!

John A. 
Rating:
5.0

Excellent service

Heidi T. 
Rating:
5.0

The driver who delivered the ubox and picked it up was exceptional! She really knows how to do her job in a most efficient manner.

gerald W. 
Rating:
5.0

Customer did not leave a comment.

Michele W. 
Rating:
5.0

Everything was amazing, the guy that helped us was very knowledgeable and helpful. Great customer service and a great experience.

Lori G. 
Rating:
5.0

Notify me when upods are moved away from the location they were supposed to be at. I was notified my boxes went to 17th and McDowell and they were moved to Mesa Az.

kathy C. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Very helpful and hooked trailer for me, including the locks! Friendly, personable and efficient!

Danuta E S. 
Rating:
5.0

Same thing you did for me.

Roger H. 
Rating:
1.0

Customer did not leave a comment.

Alexis H. 
Rating:
5.0

Customer did not leave a comment.

MOLLIE H. 
Rating:
5.0

Excellent service. Fast friendly and easy to get paperwork completed and trailer hooked up and gone!

Jeanne H. 
Rating:
5.0

These guys were so pleasant to work with and so helpful! Thank you!

Ashley L. 
Rating:
4.0

Customer did not leave a comment.

Duane C. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

Karen G. 
Rating:
3.0

Replace staff

Bret S. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
2.0

Just fulfill the reservation, or let your customers know in a timely manner that you cannot. I reserved a 26' truck for a specific date/time and location, and was told with less than 24 hrs notice that the vehicle would not be available. I had already received an email and text confirmations that the vehicle I reserved would be at the location I requested. The location where I ended up having to go get a 20' truck was 20 miles out of the way. The non-chalant individual running the place was unsympathetic and less than helpful, and also didn't have the truck until 2 hours after he said it would be ready in 15 minutes. Uhaul did give me a discount, so that worked out fine. But this business and Uhaul have lost me as a customer. Both should realize that when you work in a logistics company, better communication is required and honesty about your ability to fulfill your end when it's affecting many other people.

Monica D. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Bill and Dave are the best. Great customer service and always a smile. If the equipment I need isn't available there, Bill has actually helped me find what I need at another location. He has also helped me with a billing issue. I recommend this location!

David M. 
Rating:
5.0

Customer did not leave a comment.

thomas K. 
Rating:
5.0

Very helpful and easy to deal with. Made the drop off very smooth. Thank you.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

great service was provided

BENJAMIN K. 
Rating:
5.0

Customer did not leave a comment.

Bonnie N. 
Rating:
4.0

I had to drive 150 miles out of my way to pick up 6x12 box trailer that I had reserved months in advance at my local Uhaul office. The logistics of having the trailer available within a reasonable distance for pick up, never happened. This needs improvement!

TONY J. 
Rating:
5.0

Nothing in my opinion, we stored our stuff for 7 month. It arrived in great condition and we had no problems. There is a guy named Dave at the Camp Verde, Arizona storage facility. Give him a raise he was instrumental on a smooth delivery

Christina M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Corey L. 
Rating:
5.0

Customer did not leave a comment.

Corey L. 
Rating:
5.0

Nothing. We have received outstanding service that goes above and beyond what is expected each time we rent a truck, trailer or even storage units. Dave is very conscientious and has a great attitude, and always delivers for us!

Donna K. 
Rating:
5.0

The attendant at this location ( Dave ) was helpful and pleasant. I enjoyed doing business with him.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Paula M. 
Rating:
2.0

The truck I reserved a month in advance was not there. I got lucky about working something out by changing the size of the truck and the drop off location, but when you are planning a move you don't always have that flexibility. Terrible experience with uhaul

Nancy G. 
Rating:
1.0

Customer did not leave a comment.

DELBERT J. 
Rating:
3.0

Customer did not leave a comment.

misty M. 
Rating:
5.0

Customer did not leave a comment.

Noel C. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
3.0

I returned the truck with more gasoline than what was required upon renting it. I figured that U-haul would reimburse me for the difference, but, I was told " U-haul says thank you!) Not good business. U-haul will charge you to put gasoline if it was not return with the amount it had when rented! Not good customer relation.

Victor T. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

DEMPSEY E. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Nothing… it was easy I'm and easy out .

nicole C. 
Rating:
4.0

Customer did not leave a comment.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

Judy R. 
Rating:
2.0

Was told one price but the actual rental amount was around $19 more Was rushed to get the rental back to the yard

Russ M. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
5.0

there just was a service engine light on in the truck, but it ran fine! thank you & the guys that helped me were super great to deal with. i would definitely recommend this location. and special thanks to David! very accommodating, friendly and helpful.

Chelsea P. 
Rating:
5.0

Great experience and excellent customer service

Brad B. 
Rating:
5.0

Customer did not leave a comment.

frank S. 
Rating:
5.0

Nothing to improve!

John F. 
Rating:
5.0

Customer did not leave a comment.

Nicole R. 
Rating:
5.0

Great guy very helpful and caring and sympathetic after uhaul.com sent me on a 153 mile goose chase just to get my truck and didn't care that I had to spend a hundred bucks out of my pocket in fuel and wasted 4.5 hours to get truck I probably would never book online after that

Larry G. 
Rating:
3.0

Customer did not leave a comment.

Christine T. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Harmony M. 
Rating:
4.0

The people here are great. But your app for returning after hours sucks. So now, I suppose, I'm going to get charged the $20 “convenience fee”.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

Customer did not leave a comment.

Harry Y. 
Rating:
5.0

Customer did not leave a comment.

MATT P. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

No improvement needed. Vehicle and service was excellent!

BENJAMIN K. 
Rating:
4.0

(1) Further straem line the 3rd party services loop .. it seems like when you choose a 3rd paty service your 'portal' has no linkage to the services to be rendered ... You must contact either UHaul or the provider directly - which was challenging .... (2) An avenue to report inaccurate 3rd party services information (i.e. you had the wrong phone num ber for ours - we could not contact)

Zoltan H. 
Rating:
5.0

Excellent support turning in our trailer. The guys were excellent and a great help

david R. 
Rating:
5.0

Bill and Randy were wonderful to work with! This was the first time using U Boxes and I could not be happier with the service, scheduling and outcome. They went above and beyond to insure I got what I needed and that the out of state shipping went smoothly. Everything arrived on time and not a single thing was damaged. Thank you!

Penny R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Bill is always easy to work with and very accommodating.

David M. 
Rating:
5.0

the guys were extremely helpful and accomodating Pete

PETER T. 
Rating:
5.0

The man that helped me,got me all the parts to hook up the trailer showed me how to operate them,and he was very kind professional I'd rent from this place every time I need to haul again

Michael M. 
Rating:
5.0

Customer did not leave a comment.

KEITH L. 
Rating:
5.0

I don't think you could improve on how Bill runs the temporary storage down there in Camp Verde. He's honest, he's up front, he knows what he's doing, he runs a tight ship; if you want to go someplace where you can trust somebody this is the place to go

Charles H. 
Rating:
5.0

Nothing. The gentlemen were nice, helpful a pleasure .

GINNIE M. 
Rating:
1.0

BE VERY CAREFUL... the negative reviews are valid! We were charged two extra days on a trailer rental even though it was returned the day before it was due. Upon calling the location to ask about the delay, he first admitted the paperwork wasn't processed right away, then accused me of having my days "mixed up". We have a picture of the return at the location the day before the due date since it seemed odd he wouldn't provide any kind of receipt. He also told my wife the wiring harness was his and took it even though it was not. I will never use this location again if at all possible. Terrible business and terrible owner.

ERIK L. 
Rating:
5.0

Customer did not leave a comment.

mark J. 
Rating:
4.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
4.0

Customer did not leave a comment.

Cindy J. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

We will use them often.

CURTIS E. 
Rating:
5.0

Customer did not leave a comment.

ERNEST R. 
Rating:
5.0

Nothing everything went great Bill had the paperwork ready helped me hook up the trailer and was on my way it couldn't have gone better iam very happy

WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

KEITH L. 
Rating:
3.0

Customer did not leave a comment.

laura S. 
Rating:
5.0

Customer did not leave a comment.

GONZALO V. 
Rating:
5.0

William Maxwell, owner of this location, helped me to correct my invoice, even though we were on hold & transferred 4 times to the Customer Service line. After 1 hour, we were connected to Heather and the problem got corrected! William also helped when I picked up the truck because I couldn't get the 24/7 app to work right and he could see me on the camera. William helped me find the appliance dolly that was supposed to be on my truck and also helped me to locate the key. William is a very patient man!

Jeannine Y. 
Rating:
5.0

Once again I'm super SUPER HAPPY! With this whole experience. Both places were so amazing and friendly and helpful. Please make sure they get some kind of recognition. Thank you again for making a horrible thing (moving) a wonderful experience.

Eric M. 
Rating:
5.0

Zero hassle, friendly and quick. Loved it!

JAMES W. 
Rating:
2.0

Feeling of no security at this location

DAVID H. 
Rating:
5.0

Our instructions were to use the 24/7 check in. It did not work and gave me a number to call that could not be connected. Thankfully the owner at Temp Storage helped.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
No reviews have been submitted for this location.

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