El cliente no dejó un comentario.ELIZABETH W.
Customer Reviews for TAV Electronics
(Distribuidor de U-Haul del vecindario)
Plymouth, NH 03264
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 5/9/2021: 9:00 a. m. - 12:00 p. m.
- 5/31/2021: cerrado
- 6/4/2021: 9:00 a. m. - 3:00 p. m.
- 6/5/2021: cerrado
- 7/2/2021: 9:00 a. m. - 3:00 p. m.
- 7/3/2021 - 7/5/2021: cerrado
- 7/9/2021: 9:00 a. m. - 3:00 p. m.
- 7/10/2021: cerrado
- 8/6/2021: 9:00 a. m. - 3:00 p. m.
- 8/7/2021: cerrado
- 11/25/2021: cerrado
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Carla T.
I drove 3 hours to this location (TAV Electronics) to pick this trailer up after the first location (U-Haul Moving & Storage of North Smithfield) did not have my equipment that was reserved. TAV Electronics kept me there for 1 & 1/2 hrs. because they said they could not verify that my Ford F-250 Super-duty 3/4-ton truck could tow the trailer. I showed them that my truck was good for 12,500 with a class IV hitch with the manual but they kept insisting because there was no sticker on the hitch itself my Â¾ t-ton truck was only good for 6000 totally ridiculous. My truck was already in the system and verified through U-haul of N. Smithfield. TAV Electronics Made me buy a new Tow bar and Ball that I do not need. My $55-dollar rental cost me $150. They knew I was a long way from home and took advantage of the situation or just did not want to rent this trailer on a one-way rental! EXTREEMLY UPSET!MICHAEL L.
I have never experienced anything like this company did to me in my life!! Terrible service!!!!!! I was told that I had a uhaul until Monday, no it was by noon on Sunday. Make sure if you ever use this company to fill up the tank because they price gauge you!!!!!! $4.25/gallon??? Really?? Why??? I just want to know why???? Gas isn't that expensive!!!!! Worst experience EVER!!!!Tammy D.
This was my second time with uhaul at this location. The first time was excellent. This time the corporate office messed up my reservation, then when i went to pick up the truck, the previous renter had an accident with it in the parking lot , so i ended up having to wait an hour before i could take it, then when i returned it, the computer was glitching and lost my reservation. The people at tav were very friendly however and apologetic. The corporate office gave me a discounted rate because of their mistake with the reservation.ELIZABETH W.
El cliente no dejó un comentario.Timothy L.
El cliente no dejó un comentario.David S.
TAV's electronics was excellent. Staff ensured that I was taken care of and well prepared for renting, driving and maintaining the U-Haul Truck.James O.
El cliente no dejó un comentario.PAUL Z.
El cliente no dejó un comentario.Timothy W.
El cliente no dejó un comentario.DAVID W.
Friendly & easy to deal with. very efficient!PAUL D.
These folks are great, I have rented from them several times, good experience each time. I did have a horrible experience with the UHaul road service, though, which has nothing to do with this vendor. Got one tire stuck in the mud in a place with no cell service on my phone, could not get it out. Had to borrow a phone to call the number. Spent at least 30 min on hold listening to messages telling me to go online, which I could not do.....maureen H.
Nothing, although it was closed at drop off a personal message was left on my voicemail with directions for drop off and a Thank You for choosing them, excellent customer service!Michael A.
Not much can be done to make it better. Ok maybe price.Richard C.
El cliente no dejó un comentario.MATTHEW C E.
El cliente no dejó un comentario.Michelle M.
It was very time consuming to pick up, directions were very lengthy. We thought we had already done everything on line, yet when we got there we had to do all over again. Drop off was ok. Would much rather talk with a physical person.JANE J.
El cliente no dejó un comentario.RALPH H.
El cliente no dejó un comentario.ALAN B K.
El cliente no dejó un comentario.Sherburne S.
El cliente no dejó un comentario.ELIZABETH W.
Doing a great jobALAN K R.
Very thorough and friendlyValerie D.
Something happened on this end when my info was input by point of origin that did not allow me to access my rental contract with truck number.. I searched for my contract number and it kept telling me I had no equipment rented. Then the service rep would not give me my choice for drop-off at my destination (Dublin Ohio UHaul). She said that the Dublin OH Uhaul location was not showing up in her computer so I was to notify Uhaul of my preferred drop-off location and that she would use a different drop-off location on the contract. Then she told me I would incur extra charges for dropping off at the Dublin oh office. I did use Dublin OH UHAUL for drop-off and no extra charges were incurred.DIANE L S.
Excellent serviceCATHERINE H.
El cliente no dejó un comentario.ANTHONY T.
This is actually the second place of the morning I went to to get a truck. The first place I went to, 30 minutes away and my first choice due to convenience was a mess. The business wasn't open and the truck was a mess. The guy that was holding uhaul trucks for rent was at home down the road and wasn't concerned with getting the truck into my possession. So if you're up north in NH, don't rent from Linwood rental in Woodstock. That guy shouldn't be renting anything. That being said, the second place saved the day and I was more than pleased with everything.KURT W.
Wonderful customer service!ROBY B.
Thank you very much for getting a 15 ' Uhaul box truck that I needed.CHRISTINE M.
This place was great. Excellent service.Christopher D.
The only thing that l found odd is there is no trailer jack. I had difficulty lifting the trailer of the hitch ball..ROBERT P.
El cliente no dejó un comentario.NANCY O.
Its a well run business! Very happy with the service.SCOTT N.
El cliente no dejó un comentario.Katelynn B.
Very friendly and helpful. Keep doing business like this as you made rental easy.David H.
Please just keep on being yourselves, because you are kind, helpful, easy to talk to, and I appreciate it very much!!! Thank you!!!CRYSTAL C.
El cliente no dejó un comentario.HELEN A M.
No, they were great!Linda B.
The folks operating this location were first-rate. They had the truck warmed up and ready to go, checked me out and in very efficiently and were nice people as well. Highly recommended!DAVID S.
This Uhaul location is great. The folks there were very friendly, kind helpful and thorough . They do it all right, I would recommend there location . Thanks for your help.JOHN F.
El cliente no dejó un comentario.MICHAEL A.
El cliente no dejó un comentario.MARCO C.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.NIKOLAS P.
Everyone was very knowledgeable and took the time to explain everything to us. Highly recommendSUSAN W.
Donna was so great and did a great job for helping in the moveRichard W.
Excellent service! Very nice owners!JAMES W.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.Donald A.
El cliente no dejó un comentario.Brian N.
Excellent, all around. Have rented a truck from TAV Electronics before and this time I rented a cargo trailer. I would definitely rent again from these folks/this location.ANDREW T.
Very helpful and friendly!JAMES W.
Greg and Donna do a great job. Trailer was perfect and clean. Than ks,John W.
Donna & Greg are the best. Total pride and professionalism in their duties as U Haul center operators.Frederick W.
The woman at the rental desk was very knowledgeable about every step of the rental process and explained everything thoroughly and with clarity--including insurance options. We were impressed!Cynthia L.
The lady who helped me check out the truck was great. Very kind and helpful. Makes U-Hail look good.ELISABETH F.
Very nice and accommodating staff. Very knowledgeable about equipment and equipment application. I highly recommend.THOMAS R C.
The experience was very positive. They were ready for me when I arrived and when I returned. I did find the paperwork a little onerous but I believe that traces to mostly corporate directives and not the local office. Both Greg and Donna were efficient, knowledgeable and engaging. I was a little alarmed that some of the damage noted on the trailer (marked by small "x" stickers) related 1" or less scratches to decals Seemed a little extreme. But there was an extremely minor bump I put on the trailer safety brake and that was resolved without issue. In the end I viewed that as a positive that Greg and Donna paid so much attention to their rentals that you can be confident you will get a product that is in good shape. I will return next time I need a rental. They are definitely worth the 20 mile round trip.BRIAN S.
El cliente no dejó un comentario.Russell S.
El cliente no dejó un comentario.thomas G.
El cliente no dejó un comentario.Patrick K.
El cliente no dejó un comentario.JEFF M.
El cliente no dejó un comentario.CHERIE C.
El cliente no dejó un comentario.Fredric B.
Online system is annoying when it tries to send you to a different location for your rental. TAV was greatMatthew H.
The location was fine. If a person hadn't happened to come by when I was there to pick up I wouldn't have been able to make it work. Couldn't get onto the site to get the code for the keys.Susan P.
nothing this location is awesomeMartin G.
A great rental - good, friendly service, easy location, terrifically clean and able van, and upfront about costs. Perfect choice for my moving job.HEIDI R.
Was excellentGERALD W.
Very professional, helpful and quick.Joseph C.
So helpful and informative! Thank you!Barbara K.
If someone asks me about truck rentals, I would recommend Penske for long-distance. Good quality for less money. Grateful that UHaul rents pickups, as I had a local need. Cheezy that your system can't register the outgoing mileage to the tenth, as it apparently can with the incoming mileage. Obviously not a big financial deal, but the principle of it does not resonate well. Same with the seemingly robotic inflexibility when asked about a small grace period with which to return the truck. It was going out the next morning, and my 24-hr period ended about 5:00pm. I had asked about a possible grace period to return the truck within the next hour before their closing, and was met with no flexibility, and a comment that Manchester and HQ would see the electronic details of the event and frown upon any grace period. It was explained that sometimes rentals are for less than an hour (paying the daily rate) and that the rates were very reasonable for what you get. It was also explained that if the police had to pull me over for some reason at 5:45 pm, they could discover that my truck use was technically not under contract for those last minutes of the day. Sad, to me, that grace and lovingkindness have lost out to fear and expectation of evil. Not an enjoyable world to live in, for me. I would have been highly inclined to rent from UHaul again, and even to go out of my way to recommend, had they initially said "Sure, no problem, just return it before we close at 6:00 and you'll just be charged for the one day." Rather than, "It's due back at 4:49, so if you return it at 4:50 we'll have to charge you for the second day." Upon return, I found out from a second attendant that it would have been OK to get the truck back within 15-30 minutes of the due time. Would have been helpful to know that ahead of time, since I was working on an outdoor project depending on as much light as I could get out of the day. Also seemed a bit contradictory to the comment by that same individual about the possible police pullover, which I brought up with him. I guess there's a difference between 20 minutes after due time and 45. Bottom line for me had to do with what seems to me to be good business practice. Going a small extra mile for the customer, especially when we're talking about the end of a day, would yield measurably greater favorability and happily repeating customers. It makes a big impact on me, at least, and I remember them and look to repeat my business with them.William K.
You were a great experience in a stressful timeJUDY G.
We were very pleased with the service at TAV electronics, very informative and helpful. no improvement needed.Thomas A B.
El cliente no dejó un comentario.MARC M.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.KATHLEEN M F.
I had such a horrible experience with this rental! First the location was changed to almost 1 hour away from me (from 5 miles away). When they called to inform of the change, they told my son could pick the UHAUL truck up & then they'd put my payment through when he picked it up. When he arrived, the contract had to be put in his name & payment in his name. However, his bank thought this was fraud & didn't put the payment through. I tried to call UHAUL main #. After 4 attemps & 45 minutes, I gave up. My son was at the site for over 1 hour to get this processed. I couldn't make a payment online or over the phone. This was such a difficult & stressful process. No one was helpful or tried to find solutions. The person on site kept telling me to call the main # even though I told her repeatedly that no one answered the phone. If possible, I will never use UHAUL again!MATTHEW L.
Friendly knowledgeable staffKimberly D.
Greg and Donna were great. When I had a snafu arise and they were understanding and patient regarding the rental. We will certainly rent from them again. Great Customer Service.MONIKA C.
we rented an auto transport trailer. the owners were very thorough with the instructions and know the product they were renting. I highly recommend this location for uhaul.gary C.
The woman who waited on me first was so very helpful. Explained everything, told me what to look for and what to expect. Van was very clean. It ran great and was a smooth trip. When I returned the gentleman was equally as nice and informative. Would not hesitate to rent again or recommend. Very good experience.Donna W.
The staff were super nice & helpfulDavid C.
The service was painfully slow. We were on time for our pickup and had to wait 20+minutes to speak with someone and start the process of getting the trailer. Very inefficient1 Directions on how to disengage the trailer from the ball would be appreciated as well.Vicki I.
El cliente no dejó un comentario.MATTHEW R.
El cliente no dejó un comentario.Joseph L.
Donna and her Husband were both very polite and nice. and they had our Truck and reservation ready and we were on our way in no time. Then Upon return we just had to wait, not long though, as each other were tending to other customers. They also have Many other items other than trucks. Very well supplied! It was a Pleasure doing Business with them.Joseph M.
keep doing what you are doing!matthew S.
Great overall. The whole process went without a hitch. Will gladly recommend TAV and U-Haul to everyone.STEPHEN C F.
Excellent Job!Dwight W.
El cliente no dejó un comentario.Graeme B.
Really nice folks. Great experience!geoffrey S.
El cliente no dejó un comentario.Carter T.
as far as my experience goes.....nothing. they were friendly, helpful and professional . I will rent from this location again !JOHN S.
These folks are very helpful with giving us helpful information.maureen H.
El cliente no dejó un comentario.PETER F.
Nothing, your agent (Greg Patten)was very helpful with my rental. Fast, courteous and friendly.Thomas B.
Everything was perfect. Owners were extremely helpful.CHRISTINE G.
El cliente no dejó un comentario.Brett V.
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