Customer Reviews for T&T Appliance
(U-Haul Neighborhood Dealer)

52 reviews

514 S Major Ave   Riverton, WY 82501

(307) 463-4147

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(307) 463-4147

514 S Major Ave
Riverton, WY 82501

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Free doughnuts!

Lynn Rich 
Rating:
5.0

Customer did not leave a comment.

Benjamin Manasco 
Rating:
5.0

Great acccess and easy drop off.

Dee Ann Morovics 
Rating:
5.0

Customer did not leave a comment.

Barbara Marroquin 
Rating:
5.0

Very personal, professional staff that made the drop off easy.

JERRY ARBAUGH 
Rating:
5.0

They came out to greet me right away and helped me pull the trailer off.

Chris Suiffet 
Rating:
5.0

Very helpful with my return, I had to keep it one extra day.

Tracee Francway 
Rating:
5.0

The strap for the passenger side for tightening the vehicle was previously cut and tied back together. I didn't notice this until I had already left. When I tried to strap down the car, it was too small to be able to be used. I had to fabricate something on the side of the road to make it work.

ERIC NOWLAND 
Rating:
3.0

Read above message

Barbara Evans 
Rating:
5.0

Customer did not leave a comment.

William Underwood 
Rating:
5.0

Excellent customer service

ANNETTE HATLE 
Rating:
5.0

Customer did not leave a comment.

stephan schrock 
Rating:
5.0

Customer did not leave a comment.

Norma Worrell 
Rating:
5.0

Customer did not leave a comment.

JEFFREYWARREN SMITH 
Rating:
3.0

Have vehicles for out of town moves at local stores

roberto sheets 
Rating:
5.0

Customer did not leave a comment.

Christine Kube 
Rating:
4.0

Customer did not leave a comment.

Dakota Kyle Keeley 
Rating:
1.0

Was promised extra days at no cost, but I was charged for them when I dropped the trailer off

Dorothy york 
Rating:
5.0

Nothing. Everything was great.

John Lees 
Rating:
5.0

I rent from uhaul on a regular basis. It's always quality equipment and the staff at T&T make it quick and smooth every time. Thanks Gina!

Lesa Crow 
Rating:
5.0

Customer did not leave a comment.

JESSIE SILVEIRA SENA 
Rating:
4.0

Having moved to Oregon, I noticed a lot more equipment available as opposed to Wyoming. People in Wyoming move just like they do in Oregon. Somehow, Wyoming dealers need more equipment for rental than there is currently available. Something to think about..

Brenda Warner 
Rating:
5.0

Customer did not leave a comment.

Rick Rau 
Rating:
3.0

Customer did not leave a comment.

Ed Finch 
Rating:
5.0

Customer did not leave a comment.

JESSE DANIEL KOMRS 
Rating:
3.0

Stop increasing rental rates. The only reason I still rent is due to my loyalty to U-Haul. If the rates continue to increase, I will explore other options in the future.

JOHN SAMUEL GARDNER 
Rating:
5.0

Customer did not leave a comment.

Cody Vincent Sowards 
Rating:
5.0

Customer did not leave a comment.

Eric Zane Wimber 
Rating:
5.0

Customer did not leave a comment.

MIKE COLLINS 
Rating:
3.0

First location which I reserved a trailer at told me once I arrived that that trailer was no longer available for rent second location had a trailer but could not honor the price quote ended up having to pay double

JUSTON BIEN 
Rating:
3.0

Customer did not leave a comment.

JERRY HAWK 
Rating:
5.0

Customer did not leave a comment.

Maxwell French 
Rating:
3.0

I was charged an extra$117 and the uhaul drop off location couldn’t tell me why. I called another uhaul company (307)237-5252 and they don’t know why I was charged that amount either. They said they would refund me but never did!

joey croce 
Rating:
2.0

Questions to be answered or resolved not with the response of I don't know..

Annette Thunder 
Rating:
1.0

This was the WORST EXPERIENCE IN BUSINESS THAT I HAVE EVER EXPERIENCED. To the point where I will be talking to an attorney. I received a contract online to reserve my truck and rates. When I went to pick up my truck the contract was no longer in the system. They also changed the location of where I was to pick up the truck. I entered my driver's information on my contract. The deleted my contract and made one up in my driver's name. They changed the rates and made me have to buy a insurance that I didn't have to buy. My driver was not financially bound to my contract. My driver I hired. So how can U delete my signed contract, but my driver on a separate contract yet charge me. This business TTT is crooked and I will be reporting them to all federal government and state agencies dealing with business. I have requested copies of my digitally signed contract. The customer service lady at TTT said that she could NOT FIND MY CONTRACT.She called another store or another agent who said "I CAN'T FIND HIS CONTRACT BUT, I CAN DRAW ONE UP! This is shady and illegal business. If we don't have a signed contract, how are you in my bank account trying to with draw $1300. If we don't have a contract, how are we in business? My driver who didn't sign anything to make them liable for the hill, how are you charging me for another person's contract? TTT is crooked and I wouldn't recommend them to a enemy.

Walter Simmons 
Rating:
4.0

Customer did not leave a comment.

Micheal Rowland 
Rating:
5.0

Customer did not leave a comment.

Corey Colvin 
Rating:
3.0

This rental was a disaster!! I was given a cost and when I got there it was a totally different price. I was told I could have 50 miles 5o pick up the truck, because the local company did not have the size I needed. I was not. In the past, I have been given a price, and that's what the price was, not this time, I felt screwed over. I don't think I will ever use your company again.

Helen Gordon 
Rating:
5.0

Customer did not leave a comment.

Robert Roy Revere 
Rating:
4.0

The people were all great. The Uhaul system was very inconsistent - telling me that my reservation was through Sunday, Monday, or Tuesday, depending on the source. You don't give your pickup/dropoff locations the resources to find out the answer for the customer.

Daniel Kenah 
Rating:
4.0

When ordering a certain size truck you have it in stock or find one and get it to the location customers are working with. When in a location that is very rural it would help to have a full tank of gas. We picked up the truck and had to travel 70 miles to get to our beginning destenation. We had a 26 footer truck it ran great! We were worried about gas mileage and it did great.

janet ostrom 
Rating:
5.0

They were very friendly and helpful.

john shyne 
Rating:
5.0

Very helpful

INGRID LARSON 
Rating:
2.0

No one there to accept trailer or to help unhitch trailer from truck. I had to Drive around town n find stranger to help. Had to take pics for proof and had trouble uploading. Called U-Haul number she tried to help but couldn’t get it. Wasted a lot of time when if someone was there I wouldn’t have wasted the time.....

fiona gordan 
Rating:
5.0

Customer did not leave a comment.

Tracey Beckler 
Rating:
3.0

Clean out the cab and have the CORRECT amount of fuel listed on the contract.

Shanny Davis 
Rating:
4.0

Customer did not leave a comment.

KYLE ALEXANDER 
Rating:
4.0

Great service...

Ben Whitfield 
Rating:
4.0

We were very stressed for 2 hours when the U-Haul system was down and we had no idea if we'd get our truck! While the local gal, Gina, was great, U-Haul needs to have a non-computer back-up system for people to use! Other than that, our experience was very good!

Kelly Goede 
Rating:
5.0

The ladies at this location were very kind and helpful. They closed at 5pm but where willing to stay and wait for me. They went above and beyond for their customer!!

Robyn Moats 
Rating:
5.0

I reserved two big U-Hauls if from dent in Riverton and I have to go to TNT to get the other bulshit I should have had about trucks at dent and rented them from dent thank you

Glenn Prejean 
Rating:
4.0

Customer did not leave a comment.

Norman Young 
No reviews have been submitted for this location.

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