Nothing great service good people
ANDREA M
Customer Reviews for T&S Steel Building
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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This location did a good job.
WILLIAM SGracias
RANDY WLocation was closed and had to make arrangements through uhaul. Don't advertise being open when your not.
Robert MPrice was great all I cared about
JOSEPH LThe floor of the truck was very dirty so when I put my stuff inside it caused my belongings to get dirty. I would recommend mopping the inside of it if there is clear dirt. Whoever had it prior to me left it that way.
Andrea NI could have borrowed several trailers from friends.i was worried about breaking them tire condition and accident happening. In stead I rented this trailer purchase insurance and the trailer was perfect for what I needed with no pressure if an accident happened! And the uhail associates in Standish Michigan were great! Gracias
RODGER LThey charged my card multiple times for the same amount. Trailer we got had no brake lights or blinkers that worked.
William SVery helpful and friendly
DAN WWill not use u haul again it was to expensive
NELVIN EBetter signs on the building. They also sell mattresses .
Emily JNothing…it was great
TRACY HReservation was not correct. Reserved a 26' but location only had a 20'. I was not contacted prior to showing up for the truck.
Gregory SWas better than expected
DONALD SThe truck had a whistling sound if you traveled over 45mph. That was after we spent 55 minutes trying to get the keys as no one asked nor told us we would be treated like thieves and crooks. No one called or emailed for information prior to our pick up time
Russell SOpen a little earlier.
Ernest dfast and friendly service
Dawn CGreat service checking in. Gentleman helped attach trailer to truck. Highly recommend these folks!!!
AMY KSelf-Check in took over an hour as the website / app was down. This out our group behind on loading and unloading, not great when you are paying staff by the hour.
Ronald PAwesome place and ppl
Arthur CWe love this location, and the people are great! Thank you for making it easy! Stage It
Tammy TI rent frequently from Uhaul. Many times I have had to hook-up the trailer myself and they just come out and take a photo. I am in my 70's and don't appreciate having to do that. They are regularly not open during business hours. Finally, after a friend heard about my experience, he has offered to let me use his trailer. Good-bye Uhaul.
David CVery helpful and quick transaction.
dan aEverything was smooth and easy. Excellent service.
JON BIf your going to rent from U-Haul do it in person. I used the app and it was a nightmare. It took me over an hour to get into the vehicle and afterhours customer service wasn't even there.
Darlene WThey were awesome to work with I had rented a smaller enclosed trailer over the phone when I got there realized it wasn't big enough and they were able to upgraded me to a bigger one very helpful explained everything very well .Yes I would recommend them to anyone looking to rent a trailer. GRACIAS
robert bThey did everything right, they don't need to change anything.
jim dThis location and the owners of this business have 10 stars in my book. Professional easy to get into location new clean trailers they are my best friends!
Tammy TVery nice and helpful!
Dennis SCost way to much money! Gave me one price then charged me another. The pickup process was ridiculous. Never agian will I rent a uhual
kayla mGreat customer service! Would highly recommend!
RACHEL AVery satisfied with my experience!
John WYo did all excellent, the girl that dispatched me the truck is beautiful
Octavio F¡Gracias!
David AService was great!!
kathleen jClean place
EDDIE FOk for drop off
james bThe truck was parked in an unlit area and the gas tank was not filled. The pickup location was changed by Uhaul. I should not be charged for an additional day due to Uhaul changing my pickup location and inconveniencing me. Now you are charging a fuel charge because the tank was not filled. I can send a photo of the dashboard showing the mileage and the state of the gas tank. Please address these issues. Thank you Barbara Jones
Barbara JGreat experience. Got most of what I needed moved.
George WLoving owner. Community friendly. Goes above and beyond. Caring for customers. Most we efficient. Best Company in Michigan
MARY Mneeds new wiper blades. When someone calls or comes in for a quote explain there is a $100.00 deposit! Most people don't stand there and read invoice after the fact.
JAMES SCustomer service both on the phone and at the pick up location was wonderful! Both people were kind courteous and willing to answer any of my questions.
Peggy MCusstomer should be reminded that the rate is for exct mileage. Habor freight, Walled Lake
Kathryn S