El cliente no dejó un comentario.Brad S.
Customer Reviews for T&M of North Carolina LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ashley S.
El cliente no dejó un comentario.THOMAS M.
Office not obviously visible and hard to find. The Lady was very helpful though.Andrew D.
El cliente no dejó un comentario.Tracy B.
Stop charging me twiceTj C.
Not one thing. The cargo van was a pleasure to drive.Thomas C.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Holly A.
The couple who runs this store is wonderful and good friends to me. The Chevy Silverado is not a good moving vehicle, it's too big for appearances than it needs to be. The truck is too high for loading heavy objects, the passenger space is full of plastic gimmicks when it could have room for 3 people. An ordinary rental car would have been better.Robert R.
I had to drop off after hours. They tried to call me a few times but I wasn't able to answer. They sent a text that I hadn't turned the trailer in and I would be charged. I turned it in four days before they texted me. I finally got in touch with them. They went outside to look and it was there. I found this to be weird and disappointing that they wouldn't walk out the door to see if the trailer was there. I know now not to take back after hours if I can help it at this location. They were nice on the phone and I appreciated that.Maggie M.
The couple who runs this shop was excellent and really went out of their way to help me. I intend to use them again.Robert R.
We had to hook to two different trailers first one the lights didn't work and the people said it was new lightsDavid R.
Very rude. Didn't have all the materials that I requested. Very unorganized.Richard B.
Marilyn and Tom went above and beyond to make our experience an easy one.Delicate T.
The computer interface used to register the customer has some serious problems. It took quite a while for the proprietors to get my information entered into the computer as the UHaul registration system was either not intuitive for them to operate, or was giving them a hard time and not letting them enter the basic information into the system. This caused quite a delay. This is our second rental of Uhaul equipment and both times we have had a substantial delay due to the proprietor's difficulty in entering our information into the UHaul computer system. Either the system interface needs to be changed, or the proprietors need more training in using the system, or both.Bart B.
The proprietors were very friendly and nice. Everything went well.michelle M.
El cliente no dejó un comentario.Edward L.
El cliente no dejó un comentario.Charles M.
Our drop off location was changed without our knowledge or approval. We had to go 20 minutes out of our way to drop off. However, there was staff there after hours who were very helpful.Steve A.
El cliente no dejó un comentario.TRAVIS F.
El cliente no dejó un comentario.HERMAN A.
The truck we reserved was given to someone else. Absolutely unacceptable business practices to guarantee a reservation but not actually do it. Then we were forced to rent a larger truck and pay a higher rate. Will never use uhaul again as I cannot count on their guarantee (which is false language because they did not follow through with the reservation I had made). Very disappointed.ELIZABETH S.
First of all, my original reservation was to pick up my U-Haul in Hickory. I called the Street Source Auto, LLC in Hickory and I was informed that my reservation was moved to Hudson, the location above. I was not notified prior to the day that I was to pick up the U-Haul. I am thankful that I called instead of going there which would have been a wasted trip!GINGER W.
El cliente no dejó un comentario.THEODORE P.
No problems everything went very smooth.LARRY H.
El cliente no dejó un comentario.sergio C.