Don’t allow everyone to park around the office, makes it difficult to maneuver the trailer when large personally owned vehicles are in the way.
David Mulcahy
Customer Reviews for TNT Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was pleasant and enjoyed our conversation even outside of the rental process. It was quick, easy and alleviated stress on a move that was already underway and challenging.
Keva BrownEasy and smooth.
Wade AllenTook too long to get the key through the app and was freezing that morning (not their fault, U-Haul app leaves some things to be desired). Windshield wiper fluid was not full. Caused some windshield visibility issues while driving through snow in New Mexico when I ran out after only like 5 uses. Double check all your wiper fluids are topped off before renting please.
Jacinta TolinosExcellent service. Very friendly atmosphere.
Takesha HouffClaude was very helpful and friendly
May LeeThey were very polite professional enjoy doing business with them would recommend them to everybody I will be a repeat customer this location
Joe ScaringelloYou guys are good. Everything was easy and the vehicle was great. Thank you so much.
kelez velezThe truck itself was a piece of junk, smelled like gas and wasn’t running right. The storage was more than adequate.
Logan BowmanMake cash refunds available. When payment is cash you should get a cash refund. We was told we could get a check by mail. Still wondering about the check????
Preston DuncanU/K
james chrislockLocation was close to my house
CHRISTINA THOMPSONgreat place to business with very nice yes I wood get people to to do what they need!
Stephen RichterDrop off went smoothly. Thank you
Glenn helmsTrailers need jacks. Because the parking surface at this location is less than perfectly level it was nearly impossible to unhook the trailer from my truck. I had to leave and get a floor jack and then come back to unhook from the trailer. This is less than ideal.
Lucas GibsonI feel that trailers should be equipped with 7pin wiring connectors that match up with ALL current production trucks. One should not have to drive down the highway to another location in order to purchase a 7 pin to 4 pin connector just to have lights that are required by law to operate legally.
Lucas GibsonN/A
Christian RamosOutstanding customer service and satisfaction.
william smithOutstanding service and assistance.
william smithPeople were helpful and accommodating
Gail WilliamsonThe bentelman was very knowledgeable and very helpful. He went back to the office to get an additional 4 pin cable as my truck only had a 4 pin connector in the bed. He connected everything and i was one my way. Always have a good experience at this location.
Jack StricklandGreat service from the folks at TNT. This will be my go-to location for any future u-haul needs.
Charles BaxterThe gentlemen on the front desk was super helpful, I was advice be the U-Haul 1800 number customer support that they will be open during the new year weekend and they were off. I ended 2 day on standby and he was able to call and coordinate with the U-Haul representative of the area and extend my truck rental for 2 extra days since they were off for the holidays weekend. So Kudos to Mr. Chris (U-Haul rep) and the front desk attendant. In the other hand we need to fix the communication issue between U-Haul and there partners. I should have not needed to waste 2 day waiting on a storage unit during the holidays, and freaking out about been late on the truck rental. for question call back at 530-933-1080.
Luis GonzalezArrived at exactly 5pm and they were closed. Had to do a very long check out by phone or b charged more. If you are going to be closed, let us just drop it and make check out simpler, too slow.
Samantha CarsonN/A
David MulcahyMy stuff got stolen. Told by the owner, “oh that happens a lot, my cameras got struck by lightening. Went back 4 months later camera were still in their boxes!!! Owner is not trust worthy. Never go here!
PAULA HEWITT | Overall ExperienceThe gentleman that helped me was VERY helpful and very thorough. Made sure I had a good connection to the trailer and did a good inspection.
nicckolasvela velaTNT storage is convenient and inexpensive. The staff here is courteous and friendly. I highly recommend them to anyone needing at storage unit or a Uhaul rental!!😉👍
WILBUR HUFFINGTON | Overall ExperienceBetter communication about mileage
Amber CiroMake sure staff provided the closest drop off location to customers hometown if that's what they want and make sure their paperwork says that before they leave.
Haley StraderExcellent customer service! Claude is an awesome customer service representative!
Curtis MitchellCustomer service was great! The only issue was the registration system would not scan the back of my license and had to be manually entered.
Tony RodriguesThe man running this location was very customer friendly and very helpful.
TROY MICHELSI was charged FOUR months of rent upon moving in. When I called to ask for an explanation, no one answered. I left a voicemail and my call wasn’t returned. Luckily my credit card company took care of it and I was only charged one month. Additionally, when I moved in I was told my unit was “accidentally” rented out and online reservations are no longer valid. I was “lucky” and got the “only” unit left which was not by the office and didn’t seem secure in the least! There’s not gated access and anyone can come and go as they please. I would NOT recommend them to anyone.
JOSHUA MOSER | Overall ExperienceLocation is excellent. Uhaul app is NOT. Worked, didnt work. No transfer of reservation data to the site. No excuse in this day why its an avg app. Do the work, make it better.
Anthony ZabekThe attendant that assisted us was very nice and helpful.
Joseph Canter1) the location gave me an auto transport with a broken tiedown strap. They then used a cheap ratchet strap to try and fix it and I ended up having to buy a heavy duty one to securely tie down the car 2) The location changed my drop off location without telling me. I had already reserved the drop off location closest to my new home and they changed it to one 30 minutes away.
Thomas HarrisPerfect place!!! Great customer service!!!
Rafael EspindolaMore of a UHaul issue I think, even though I checked in online, supplied pics of my license, and paid for the reservation; it seems like it takes an excessive amount of clicks to complete the reservation at the pick up site. For a simple trailer rental, I should be able to walk in, get my assigned trailer, and head to the pick up point. The people at the site are great, this is no reflection on them and their cheerful service. I suspect Uhaul could do better on their software.
Jamie StdennisEverything was perfect.
AMBER HOLMESI was overcharged
AARON SCOTT MCLEODWe have used this storage facility for nearly 3 years and never had a problem with security, etc. The staff have been more than helpful. Would definitely use them in the future.
Carrie William Herrmann | Overall ExperienceThere is nothing I can think of. The owner of the rental location was very personable and helpful. Great Experience!
TROY MICHELSNot a thing!! Best U-haul location I have ever dealt with. THE BEST.
JOSEPH DANTINNothing, great people to work with, no problems with the equipment. Thanks
JAMES COONRODTrailer had some mud on the tires, footprints in the bay and regular road grime but other than that very nice.
THOMAS SILLSBest customer service one could ask for! Will definitely use this location again and refer others!
APRIL BOSKETEverything was perfect
ALEXANDER JOHNSTONthe guy was helpful and friendly.
GERARDO FIGUEROAConfirm if the uhaul has been paid online before charging again on your end to avoid double charges
Jeric DapatWe had a unit for almost 2 years. Our auto pay debit card on file expired and the owner called asking if everything was ok. I apologized and updated the information. He could have just closed our account, sold our stuff, but he was so nice about it and was concerned if we were ok! I would recommend T-N-T every time!!
CHRYSTAL Santos | Overall ExperienceGreat storage - no issues
stephanie homeyer | Overall ExperienceGreat place. Easy access.
Brian Hough | Overall ExperienceThe facility is rat infested, needs to be sprayed to keep critters away.
Valerie Smith | Overall ExperienceVery nice people, I enjoyed my year that I used there storage.
Daniel Behling | Overall Experienceowner did not honor one month free rental, which caused a big issue.
Paige Wever | ReservationExcellent customer service.
Robin Carpenter | ReservationThe gentleman at the office was very helpful. U-Haul was not helpful whatsoever and allowed me to reserve a unit online that doesn't exist or is not available at the facility.
Jocelyn Claudio-Hite | ReservationUnfortunately, after we had made an online reservation, we had to wait until 3:00pm for the owner to open the facility (whose hours are posted as open at 9 am) and then tell us he had no availability.
Jimmy Dau | ReservationFriendly staff and was able to get everything signed up quickly.
Rachel Sadler | ReservationThe facilities and grounds are clean and well kept. The customer service was amazing. The owner is kind, helpful, and made the process easy.
Nola Wadley | ReservationVery professional.
tiyohn Thomas | ReservationVery friendly helpful service will begin moving stuff in all this week.
DIANA MOREDOCK | ReservationVery helpful!
Bradley Beal | ReservationLove that we were able to do everything online. Even though we didn't end up needing a storage unit it was nice to handle everything from home.
jacqueline vantress | ReservationThe Staff is very friendly and gives great customer service.
Janis Chaffee | Overall ExperienceVery good experience!
Al & Evelyn Mattison | Overall ExperienceThey added a month extra to my bill. when we closed the unit. I have still not received one month payment back. Crawshaw 573-774-5222 Leave a message please.
Sherrie Crawshaw | Overall ExperienceGreat staff and facility
Mike Siegel | Overall ExperienceTim was very helpful with our storage experience, helping us get into the unit and with getting our motorcycle out of the trailer. Very happy with this place!
Rob MANNING | ReservationExcellent
Butch O'Rieley | Overall ExperienceI had a great experience with this facility. Everytime I need it something or help, it was always provided to me. Great staff, very friendly and helpful.
Henry Romero | Overall ExperienceFriendly staff and clean buildings
Tracie Bacon | Overall ExperienceThe customer service was excellent. The receptionist that I worked with was very accommodating and helpful. 5/5 Excellent!
DANIEL MADAYAG | First ImpressionsMove in was easy and we had no problems. Staff was friendly and easy to work with as well.
Privacy Request | First ImpressionsClean Storage Units, Friendly Service. Would use again.
Privacy Request | First ImpressionsStorage unit is very clean and love that it is under 24 hour surveillance. Owners are extremely nice. Love it!
Privacy Request | First ImpressionsI have no comment.
Privacy Request | First ImpressionsOur plans changed so we no longer needed the storage.
Privacy Request | First ImpressionsCustomer service was excellent. Facilities were very well maintained. Only complaint but it shouldn`t be a show stopper, is the cramp area between the buildings in which individual units are housed.
Privacy Request | First ImpressionsExcellent
Privacy Request | First ImpressionsEverything was wonderful very helpful
Privacy Request | First ImpressionsVery clean, nice customer service, within reasonable distance from Ft Leonard Wood. Would definitely use this storage facility again!
Privacy Request | First ImpressionsClean, secure and family owned.
Privacy Request | First Impressions