Comentarios del cliente para Swim Rite Pools

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Swim Rite Pools

Grado total:

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Robert W. en

Grado:

El cliente no dejó un comentario.

Ej B. en

Grado:

El cliente no dejó un comentario.

Tabitha F. en

Grado:

The truck took forever to shift and shifted hard. And it was very noisy

joann M. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

Swim Rite Pools does an excellent job in taking care of their customers. That is the main reason I choose this location for rental pickup. It is also convenient for me. I made this reservation three weeks in advance. Three days before my pickup date, I am told the trailer needs to be picked up 15 miles away one way in the wrong direction of my use. For pickup and return, that is 60 miles total. This is unacceptable. After I made a couple of phone calls, the pickup location was changed to Swim Rite Pools. Thank you for making the change. In the end, it appears your scheduling process needs someone local to look at the situation to see if what is happening makes sense. In this case, the scheduling did not make sense.

Michael H. en

Grado:

People were friendly and helpful. Everything worked out and as planned.

Robert L. en

Grado:

Have rented 2 times and both places had computer problems and it took over an hour to rent a car hauler , unacceptable !!!

Tom A. en

Grado:

El cliente no dejó un comentario.

Theo S. en

Grado:

El cliente no dejó un comentario.

Loren B. en

Grado:

Trailer had questionable wiring

Lee S. en

Grado:

nothing. they made sure we got to pick up trailer in the location near us. thanks so much for all your help

Gary W. en

Grado:

El cliente no dejó un comentario.

Kathy M. en

Grado:

The system wasnt working properly when we had to scan our ID. Then when I tried to return the truck I couldn't return it through the website. Therefore I got charged an extra $20. I returned the truck on the date I was suppose to and yet I am getting charged more due to the site not working correctly.

Jerrett S. en

Grado:

El cliente no dejó un comentario.

laura H. en

Grado:

The truck itself- the drivers rear view curved mirror showed only the back bumper area, did not seam to be adjustable. The truck did not have cruise control. I wasn't able to adjust the seat height or the seat back tilt. The steering wheel tilt was not adjustable. Since I am 5'4", these issues did make the long drive less comfortable, especially the last day.

Michael K. en

Grado:

El cliente no dejó un comentario.

Elizabeth V. en

Grado:

I received exactly what I reserved for my move. The dealer in Fremont was great! Wonderful people to do business with. I would recommend this dealer to anyone needing to rent a moving truck. Thank you for a smooth move. U Haul trully made my move easier.

david K. en

Grado:

El cliente no dejó un comentario.

Donald A. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Steve H. en

Grado:

El cliente no dejó un comentario.

Hallie H. en

Grado:

El cliente no dejó un comentario.

Beth K. en

Grado:

Your rental system is terrible the worker entered our information 5 times before it went through l had to take 3 pictures of my driver's license through your app which i clearly do not feel is secure due to all the attempts to complete an application that had already been reserved on line .Worker was above and beyond gracious for the hour and 10 minutes we waited to get our uhaul

Ricky G. en

Grado:

The people there were stellar!

Maria M. en

Grado:

El cliente no dejó un comentario.

Garrett C. en

Grado:

New system for uhaul. It took them 20 min to be able to pull up the info about my reservation

russell V. en

Grado:

U-Haul changed pickup location and I didn’t receive an emm. Consequently I had to drive another 30 minutes out of my to pick up the truck.

Scott H. en

Grado:

El cliente no dejó un comentario.

Rick Z. en

Grado:

The only issue was with the web site, the process to rent took almost an hour, because the Uhaul web site was running extremely slow.

Warren H. en

Grado:

The staff were friendly and helpful.

Rick Z. en

Grado:

The unit seems to have a wheel bearing or u joint going, the squeak is constant and with speed. Just did not want anything bad to happen while it is out on rental.

Susan K. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

Do not trust the web site for your reservations! CALL the local uhaul rep. and confirm the reservation. If you want a pickup location and certain size truck, call. The web site will "update" your reservations and screw you over.

Robert H. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

Gas tank was just over 1/4 tank. So you obviously charged someone for not returning it full. How do you know how much to charge them? You didn't fill it! Everything else from customer service to a clean truck was outstanding.

Gary C. en

Grado:

Location for turn in was not as listed. Had to drive farther for drop off.

Debora J. en

Grado:

Maybe be a little friendlier.

robert D. en

Grado:

Great service

Helena E. en

Grado:

Suggestion at drop off locations to have a camera to inspect truck on arrival when it is after hours. I took my own picks and still have not received verification that truck was ok and the receipt for the 8 miles over limit whick I also took pic of milage n fuel level. Thank you again...

sam D. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

El cliente no dejó un comentario.

Carl R. en

Grado:

El cliente no dejó un comentario.

Ashlea H. en

Grado:

I was unable to get my renters agreement from the drop box, maybe have a better way to receive the agreements!

Miranda B. en

Grado:

El cliente no dejó un comentario.

Timothy F. en

Grado:

When I topped tank off to my 1/2 full that was actually slightly less I filled back to that mark by turning on and off ignition to get spot on the gas gauge stuck and not till I rocked the truck did it pop up to 3/4 of a tank which cost me an additional 35.00! Other than that the customer service was excellent. Thanks

Chris W. en

Grado:

Tracy is excellent to deal with !

Dianna N. en

Grado:

El cliente no dejó un comentario.

Elizabeth B. en

Grado:

I called to reserve this truck and told the lady at the desk I was picking up 14 12ft church pews. She advised me to get the 26 ft truck so I could lay the pews end to end and wouldn't have to stack as tall. Since the pews were very heavy and my husband and I the only ones traveling to get them we agreed this would be worth the extra money. When we drove to the church location and began loading pews however we realized the bottom of the truck was only 22 ft. We could not place the pews end to end. We ended up having to pay some men to help us stack the pews 4 tall. I could have saved about $100 renting the 14 ft truck, not to mention the savings in fuel usage as our drive was over 200 miles. I think your company should reimburse us the difference in rental trucks. However when I called the uhaul office I used I not only did not  get a sincere apology, I was also told there was nothing they could do for me. The truck also rattled so violently it made your teeth chatter. For a 200 mile drive thats pretty scary.

Rebecca F. en

Grado:

El cliente no dejó un comentario.

Tyler L. en

Grado:

El cliente no dejó un comentario.

Jared S. en

Grado:

auto transport ratchets were in operational condition, but very unfriendly. Rust and difficult to operate. Sales associate was trying to give a tutorial and did not even know how to operate the ratchets or locking mechanism on the hitch.....two more employees had to come out to loosen ratchets.....

Paula B. en

Grado:

El cliente no dejó un comentario.

Elizabeth S. en

Grado:

El cliente no dejó un comentario.

Scott G. en

Grado:

El cliente no dejó un comentario.

Eric A. J. en

Grado:

The truck had hidden issues we did not notice until we were on the road. The counter folks did what they could but said they rely on the male staff to conduct repair and check ins. Trucks need to have ALL fluid levels checked prior to rental.

Sally S. en

Grado:

El cliente no dejó un comentario.

JOSEPH C. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

El cliente no dejó un comentario.

Dennis T. en

Grado:

El cliente no dejó un comentario.

Quinn R. en

Grado:

dropped off after hours, did not interact with anybody.

Joshua C. en

Grado:

I had purchased gasoline, however, I wasn't sure if I was able to be reimbursed. I left the receipt with my contract in the drop box.

Lisa J. en

Grado:

The ladies at Swim Rite are always so friendly. The equipment is clean and I good shape.

Traci D. en

Grado:

El cliente no dejó un comentario.

Regina M. en

Grado:

The left front wheel of the truck we rented was out of balance and produced a definite wobble and shaking when we reached at traveling speed of 65 MPH.

Kenneth W. en

Grado:

Customers need to be told they need to download app in order to check in during closed hours. Pick up time was 10 but by the time I went through customer service and downloaded app and went through all the steps in order to get key code, I was almost an hour behind pick up time and hour behind in my move.

Brian E. en

Grado:

El cliente no dejó un comentario.

jeanne S. en

Grado:

El cliente no dejó un comentario.

KIM P. en

Grado:

Very friendly and professional

Sherri R. en

Grado:

El cliente no dejó un comentario.

TRACY R. en

Grado:

El cliente no dejó un comentario.

Alicia B. en

Grado:

Charged my account for 30.00 even though it was back the same day!!!

Bill H. en

Grado:

Not Much.

Steve H. en

Grado:

Customer service was good but I wanted it from a closer location that opened a lot earlier. Had help lined up for earlier time.

cleve P. en

Grado:

El cliente no dejó un comentario.

trent M. en

Grado:

Staff was not attentive and trailer had a problem with the tail light.

lee Y. en

Grado:

El cliente no dejó un comentario.

Donald K. en

Grado:

El cliente no dejó un comentario.

Gregory L. en

Grado:

El cliente no dejó un comentario.

Sherri R. en

Grado:

Very good friendly service

David F. en

Grado:

The trailer had some dirt inside it. At least it didn't need an axle replaced or tire changed like my last rental from UHAUL.

Kevin W. en

Grado:

El cliente no dejó un comentario.

Vickie T. en

Grado:

El cliente no dejó un comentario.

Lisa M. en

Grado:

Pretty much told them we were not taking it all the way back to Tiffin.

Bill S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

awesome service

Deb K. en

Grado:

Clerk was confused at the check-out, credit card process. Other clerk tried to help her but neither were very friendly or attentive. Truck was being rented for 4 hours and we were delayed in the office for about 15 minutes.

john S. en

Grado:

El cliente no dejó un comentario.

Maureen B. en

Grado:

My reservation for Fri. 8/3/18, made on Mon.7/30/18, was for Universal Equipment, Sandusky, OH, which is right around the corner from my home. Uhaul called me Thur. and said there were no trucks available and I would have to drive to Fremont, OH to get a truck. This put us an hour behind. I was given a larger truck and 30 extra miles. Larger truck was a hassle both at our place and the destination. We were told at drop-off that we used 7 extra miles and would be charged. Also left half a tank of gas in truck. NOT HAPPY WITH THIS EXPERIENCE!

stephanie R. en

Grado:

El cliente no dejó un comentario.

margaret S. en

Grado:

El cliente no dejó un comentario.

Eric W. en

Grado:

The employees who hooked up my trailer didn’t even tighten the hitch onto my ball. I got to the gas station and the trailer was hanging by the chains and scratched the crap out of my bumper.

Jim F. en

Grado:

Continue what you are doing - process was very smooth.

Juan S. en

Grado:

El cliente no dejó un comentario.

norman S. en

Grado:

El cliente no dejó un comentario.

Bob E. en

Grado:

Very nice folks

Sally S. en

Grado:

El cliente no dejó un comentario.

Dianna N. en

Grado:

El cliente no dejó un comentario.

Thomas T. en

Grado:

El cliente no dejó un comentario.

Barry C. en

Grado:

El cliente no dejó un comentario.