El cliente no dejó un comentario.CHENGQI L.
Customer Reviews for Swift Mart Dundas
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Igor P.
When went to fuel the truck up before returning it, we noticed the trucks fuel gauge was not updating as we filled the truck. We even attempted starting the truck a few times, it would not update, even after putting 60 litres of fuel in the truck. When driving back we hit a bump, and this caused the gauge to update and showed us we overfilled the truck by 1/4 tank. Another thing was the drop off location was suppose to be open at 10:00am, they didn't arrive and we had two furniture dollies and a dolly, but our truck didn't come with a key for the rear door lock, so we had to lock them in the front cab. We've used uhaul before, but I wouldn't recommend this location at all. This really was a bad experience.Chantz R.
Good experience. Service and vehicle were excellent. Communication with sales person was outstanding.Mario J.
Best, best, best customer service. Moving is stressful and may not always go smoothly. The only part of my moving experience that was pleasant was the service I received. The gentlemen, yes gentlemen which I had interactions with during my ordeal, were amazing and understanding. I say thank you, thank you, thank you. So nice. So polite, So helpful. Im still thinking about it. Im going back to their store everytime I pass through their area. FANTASTIC!Ceola M.
Retailer was wonderful . The truck was abit rough. Seems like it is having transmission issues. Probably harder on gas because of that. Other than that it was an overall good experience.Joanne C.
El cliente no dejó un comentario.Jason B.
El cliente no dejó un comentario.Mohan M.
Too far from my house, drove by another uhaul location and they had lots of trucks just sitting there. Truck also had not much gas and I was travelling a far distance so I had to fuel up twiceâ€¦once to get me there and once again to fill up to pickup level.Jason M.
Nothing really, staff were terrific and rental van was clean and in good condition. Will use againBrian M.
Location and staff are great. Vehicle was clean. Nothing to improve.Jeffrey V.
Nothing to improve. The employee was very helpful. The process was easy.Kyla C.
El cliente no dejó un comentario.Matt C.
Amazing customer service!!!Stephen B.
El cliente no dejó un comentario.Daniel B.
prompt and efficient service. Thank you!Patrick M.
El cliente no dejó un comentario.LUCENE A.
you can't do anything. It was a GREAT experience!! Swift Mart are excellent ppl, and the van was GREAT!!LIZBETH G.
UHaul mobile app did not work to allow for mobile truck pick up. Front windshield wads cracked.Nicholas V.
I booked a vanâ€¦ advertised for $19.95. Plus mileage. Plus fuel. Then because the location I booked it from had an issue I was sent to this location to pick up my van. I had to drive an extra 20km for thatâ€¦ but I had commitments to keep, so I was kind of stuck. Then the person that called me told me they'd give me a special rate of 20 cents per km for the trouble. I figured I was going roughly 200km. Soâ€¦ $20+$40+$15(insurance). I was figuring this trip would cost less than $100. The attendant gave me some rate that was for up to 150km for $109. Then insurance, then I went 167kmâ€¦ so more money for the 17km. $40 in fuel because gas prices stink. And I ended up paying over $200. To travel 167km in a vanâ€¦ So, based on the $19.95 advertised on the websiteâ€¦ I feel like I got screwed. I expected fuelâ€¦ I expected insuranceâ€¦ But, their logistical issues caused me more time and money and it was way more than advertised.JASON W.
El cliente no dejó un comentario.STEPHEN W.
El cliente no dejó un comentario.DREW P.
El cliente no dejó un comentario.sandi T.
El cliente no dejó un comentario.SERAFINA F.
Quick and good service. For my low mileage trip the price was really good.THEODOREIM S.
El cliente no dejó un comentario.MATTHEWD M.
Top notch service from the individuals at Swift Mart. These guys understand what customer service is all about. All questions and concerns were answered. They take the time to deal with customers that don't understand what a good service representative is all about. I would definitely recommend this U-Haul location from any other location place.Roberto A.
Nothing. Everything was great especially the owner of Swift Mart.CHARLESMICHAEL K.
El cliente no dejó un comentario.WILLIAM W.
El cliente no dejó un comentario.Alex I.
El cliente no dejó un comentario.Jonathan K.
El cliente no dejó un comentario.JUANMANUEL P.
Excellent customer service by Ronak the store emploee very polite and courteaous..good serviceALTAFAHMED M.
Excellent customer service.!NILS G.
I would have preferred to pick up the truck at least 1 hour earlier.rock H.
Raj was very helpful during the check in procedure. He made it very easy.Rod C.
It was easier than I thought driving such a big truckVALERIEE P.
Location was convenient enough but we would have preferred to use the Ancaster to pick up the truck. The truck was in great condition and the fellow serving us was very efficient.ROBERTM H.
El cliente no dejó un comentario.ALIREZA G.
El cliente no dejó un comentario.KATHRYNE P.
El cliente no dejó un comentario.FEVZI O.
El cliente no dejó un comentario.BLND M.
Ronak met and exceeded my expectations and I highly recommend Uhaul truck pickup location at Swift Mart in Dundas.MYKHAYLOSA F.
The UHaul representative was knowledgeable, polite and helpful. Unfortunately it was also a convenience store so we had to wait longer than we should have for the rep to be able to leave the store to check out the vehicle.SANDRAANN T.
El cliente no dejó un comentario.NATASHA S.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.YAODONG D.
El cliente no dejó un comentario.SUSAN D.
Nothing the staff were great.ALASTAIR B.
El cliente no dejó un comentario.DRAGOS P.
Question #2 should be 2-3 separate questions. The truck cab was not clean but the cargo area was clean. The truck was also well maintained. On pick-up, it would be helpful to know how long the approval process would take. Perhaps a status bar would be helpful. The location staff was outstanding. They were responsive and informative.Jeff D.
El cliente no dejó un comentario.Brian P.
Nothing wrong with the location. It was too far away from my original booking location though.CAMPBELLJ B.
This is the best location to rent from, clean trucks, friendly service.BARBARA M.
El cliente no dejó un comentario.AMIT S.
El cliente no dejó un comentario.PEYMAN A.
El cliente no dejó un comentario.Ryan E.
Excellent service and very pleasant and professional people to deal with. Thanks for the great and service.ALI-REZA S.
Air conditioning in truck not working.SKENNY P.
El cliente no dejó un comentario.MARCILYN G.
They are so nice and professional.ROKHSAN R.
Efficient and good location for me.YMPETER S.
Friendly and respectful staff.JOSE Z.
El cliente no dejó un comentario.Jeff D.
The staff here were very helpful. I scheduled to pick up my rental truck at 9 am on a Saturday, and this location doesn't open until 10 am, but the staff assured me I could pick it up remotely. When I arrived, the U-Haul website gave me an error and the app wouldn't accept my password. I spoke to two different U-Haul staff by phone to try to sort out the issue - both were very kind and patient, and I appreciate their help, but they were unable to resole my issue. The scheduling staff said their boss would call me shortly (by this time, it was about 9:40 am). The boss didn't call until the location opened at 10 am, and the boss didn't call me - they called the staff as they arrived. Better communication from the U-Haul employees to keep me in the loop would've been appreciated. (Not related to this location specifically - staff were great once they arrived!)Jessica P.
Location was fine but the air conditioning was broken and no one told me. It was extremely hot. I hope the ac works next time. Frankly I deserve some minor refund for it.Derek G.
El cliente no dejó un comentario.MATTHEWT F.
El cliente no dejó un comentario.AHMEDMOHAMED TAL S.
The rental agent explained everything in a friendly manner. The cost was considerably less than Enterprise where I usually rent fromCharles K.
El cliente no dejó un comentario.GUYRANDOLPH C.
Absolutely Nothing you are all great!!!!! Thankyou for your service today.ANNA D.
El cliente no dejó un comentario.AHMEDMOHAMED TAL S.
El cliente no dejó un comentario.MOHAMMADHOSSEIN M.
El cliente no dejó un comentario.ANNA D.
El cliente no dejó un comentario.OTHMAN A.
The representative at this site was outstanding. He was prepared for my arrival and though I was trying the online process of getting a 15 foot cube van, he constantly checked in on me to make sure things were working ok. If anyone in the Dundas/Ancaster/West Hamilton area ever needs a uHaul, this is the place to get it from. Also, the online process did work but I didn't find it any more convenient than doing it with an actual person as I have in the past.Philip W.
El cliente no dejó un comentario.Gerald D.
The person who assisted me was very friendly, helpful and efficient. He very much made using uhaul a pleasant experience. The website and use of mobile devices was very well done. I had no reason to complain about the digital experience - well done, uhaul.DAVIDBRUCE C.
El cliente no dejó un comentario.Kathy H.
El cliente no dejó un comentario.GUNEETSINGH T.
Very knowledgeable staff Great helpWALTERB S.
El cliente no dejó un comentario.DONG KYOON N.
El cliente no dejó un comentario.Daphne W.
El cliente no dejó un comentario.RICHARDB C.
El cliente no dejó un comentario.MAULESH P.
Website being down created some confusion and anxiety with drop off. Oh well, we've all dealt with web issues before.Shane K.
Easy pick up, friendly location and people, would definitely rent again from there. Truck was clean, and exactly what I had rental, no issues at all.QUENTINBRICE D.
Keep computers up Side mirror was misaligned and unable to adjust No label of gas tank volume to help know how much to refuelJOEL Y.
El cliente no dejó un comentario.Lance W.
El cliente no dejó un comentario.PATRICIA P.
El cliente no dejó un comentario.Ray P.
Great place, great customer service! ExcellentBUKET K.
Staff at the location are amazing. I have rented now 4 x only will use this location.BARBARAH M.
Nothing. This location the staff are friendly, amazing so helpful. I have used now 3 times and will use again.BARBARAH M.
Thank you employee was very good in explaining agreement and assisting in vehicle checkCOLING H.
El cliente no dejó un comentario.DARLENEA R.
Issues with steering wheel. It locked up and I had to restart truck a couple of times. The truck itself was all scratched up on one side and brakes were weak. Had almost 90000 miles on it. Should consider taking it out of service.MILAN M.
El cliente no dejó un comentario.JANEKATHRYN S.
El cliente no dejó un comentario.Andrei M.