Customer Reviews for Sweet Cars LLC
(U-Haul Neighborhood Dealer)

187 reviews

112 Front St N Ste D   Pine River, MN 56474

(218) 568-4393

Office Hours

  • Mon-Tue: 8:30 am–5 pm
  • Wed: 8:30 am–12 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 568-4393

112 Front St N Ste D
Pine River, MN 56474

Services at this Location:

Office Hours

  • Mon-Tue: 8:30 am–5 pm
  • Wed: 8:30 am–12 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
3.0

There was a stack of 5 moving blankets folded in the grandmas attic that were soaking wet Inside of truck was very Musty smelling

Kerry K 
Rating:
4.0

Customer did not leave a comment.

Ken M 
Rating:
5.0

All went well.

JIM R 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

We always have a good experience when we've rented from Uhaul! Trucks and trailers are always clean and kept up well! We highly recommend going with Uhaul!

EARL B 
Rating:
3.0

Clerk was not friendly, but he did what was necessary.

David K 
Rating:
3.0

Customer did not leave a comment.

Christine H 
Rating:
5.0

Customer did not leave a comment.

Kimberly R 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE M 
Rating:
5.0

Customer did not leave a comment.

Ashley B 
Rating:
4.0

Customer did not leave a comment.

THOMAS B 
Rating:
3.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Nice guys. The truck worked well plenty of power and got 10 mpg. Made the whole trip on 1 tank of gas.

JOE K 
Rating:
5.0

Everything thing was clean and went really well.

CHERYL L 
Rating:
5.0

Customer did not leave a comment.

JAMES I 
Rating:
3.0

Customer did not leave a comment.

Rick A 
Rating:
2.0

The sign for Sweet Cars LLC was really small. We saw the uhauls in the parking lot but we were lost on where to go to return. The parking lot is crowded because it's also a Napa Auto Parts Store and we were pulling a trailer so there wasn't anywhere to park out of the way while we figured it out. Once we talked to the man in charge he was very rude. Pretty much an asshole the whole time. I wouldn't recommend going here. A better sign for where to drop returns would be helpful.

Samantha H 
Rating:
5.0

Tim was great! I had no problems and great service!

KRISTINA G 
Rating:
3.0

Customer did not leave a comment.

Tim M 
Rating:
4.0

Customer did not leave a comment.

Larae r 
Rating:
5.0

Nothing needs improving. Tim was great, a genuine guy and well organized.

Michelle B 
Rating:
3.0

Without Uhaul’s support of my issues with them it is highly unlikely that I’d ever recommend Uhaul to anyone, if Uhaul ignores this, that would be shameful on your part!

Gary T 
Rating:
5.0

Greta service smooth ride.

Salome M 
Rating:
5.0

Customer did not leave a comment.

Bret S 
Rating:
5.0

Customer did not leave a comment.

Phil C 
Rating:
5.0

No changes needed. It was easy to find and the process was very quick.

Paschal A 
Rating:
2.0

Drop off. Key box broken

Frank A 
Rating:
5.0

Customer did not leave a comment.

Jeff O 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

I made reservations with this location. Right after I was contacted by a uhaul representative that My pick up location would be in Brainerd mn rather than Pine River. I called pine river to correct my pick up location or to cancel reservations. He said I could still pick it up there and uhaul frequently does this. This same thing happened at least 2 more times and I had to keep getting the pick up location corrected. The person I worked with in Pine River was very pleasant and helpful but everything would have went much smoother if uhaul didn't involve themselves once reservations were made. Why would they keep switching my pick up location to over an hour away from my home when I already had it set up near my home?.

robert W 
Rating:
5.0

Customer did not leave a comment.

Krista N 
Rating:
3.0

Make prices more reasonable maybe lower for local and less then a day rental mileage was outrageous

Joyce T 
Rating:
5.0

Everything was great it worked great

Ricky H 
Rating:
3.0

This truck has a check engine light and runs poorly on acceleration Once cruising speeds are reached it was okay but I think it could have been better Even empty the truck accelerated poorly I know it is not a race car but think if repair was made it would be better for the user

Ross S 
Rating:
5.0

Customer did not leave a comment.

ROBERT H 
Rating:
5.0

The time before this I dropped off a vehicle after hours. The key drop is on a post in the parking lot. My only comment is that it was hard to find. Might be helpful to state on the door where the key drop is. Otherwise, great experiences with this location.

Dan W 
Rating:
4.0

Customer did not leave a comment.

DONALD W 
Rating:
5.0

Customer did not leave a comment.

jEFF F 
Rating:
5.0

Everything was great!!

Mike W 
Rating:
5.0

Customer did not leave a comment.

Randy K 
Rating:
5.0

Customer did not leave a comment.

Mike W 
Rating:
4.0

They were flexible with the reservation

Jennifer B 
Rating:
3.0

The truck was damaged on the exterior and interior was trashed and stunk. Also drivers mirror was loose so it always tilted in while driving and unusable

Jake S 
Rating:
5.0

Customer did not leave a comment.

CHRIS G 
Rating:
5.0

Customer did not leave a comment.

Jeff O 
Rating:
1.0

My trailer wasnt there and i had to drive 50 miles to another location and back... Then i got a call saying i need to return it to a place not on my contract and 30 miles out of my way. I didnt. I tried calling to fix the issue and after 15 minutes on hold, i was busy and had to hang up. The next time i called, the person that answered hung up within 3 seconds of the call connecting. In the end, i got overcharged for returning to my contracted location.

Jerad S 
Rating:
5.0

Excellent location. Would definitely rent here again.

Jon F 
Rating:
5.0

Customer did not leave a comment.

Jeff B 
Rating:
5.0

It was a very good experience. Turned out they didn't have all the blankets I ordered, but we didn't end up using all those they were able to provide.

Jacob B 
Rating:
5.0

Customer did not leave a comment.

Sheldon S 
Rating:
5.0

Supply faster internet speed .

Ruth S 
Rating:
5.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Great guy to work with!!

JOSH W 
Rating:
5.0

Customer did not leave a comment.

Frank W 
Rating:
4.0

Customer did not leave a comment.

Tim M 
Rating:
5.0

Customer did not leave a comment.

Rhonda K 
Rating:
5.0

Sweet Cars is consistently the best.

Steven Z 
Rating:
5.0

Customer did not leave a comment.

Laura J 
Rating:
5.0

Sweets always does a sweet job!

Steven Z 
Rating:
5.0

A+++

DEAN D 
Rating:
5.0

Customer did not leave a comment.

GREG G 
Rating:
5.0

Customer did not leave a comment.

Gary F 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

lynn e 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
3.0

Put a landing gear on the bumper pull so they can be more easily removed it take two people to lift them

TOM K 
Rating:
4.0

We dropped off after hours so only spoke on the phone. Directions were simple.

Katie J 
Rating:
5.0

Customer did not leave a comment.

Rebecca K 
Rating:
5.0

Tim makes the process easier.

Steve Z 
Rating:
4.0

Customer did not leave a comment.

Ignacio N 
Rating:
5.0

Customer did not leave a comment.

RANDALL F 
Rating:
4.0

Customer did not leave a comment.

James r 
Rating:
3.0

Clean the truck, have the blankets I ordered in the truck, have the app actually work.

Tony W 
Rating:
5.0

Dropped off an out-of-town rental. Quick and easy. Very helpful staff. Location is very easily accessible.

Lee C 
Rating:
5.0

Customer did not leave a comment.

Marcus H 
Rating:
5.0

I was very impressed with the few minutes of questions and acceptance of the truck. The representative was not only kind, he was also very knowledgeable on the truck. In regards to the truck, it was perfect. It ran incredible, loaded extremely easy for us and made Our move perfect. Thank you

STEVE H 
Rating:
3.0

Customer did not leave a comment.

JOHN R 
Rating:
4.0

Customer did not leave a comment.

joanne C 
Rating:
4.0

Customer did not leave a comment.

Daniel F 
Rating:
4.0

The step-in to the truck cab on the driver's side was very dirty; lots of sand. There were a few trash items under the seat, otherwise everything was fine. But I was disappointed I wasn't advised that any extra driving beyond the prescribed destination, which I did to pick up some furniture at an alternate location for my move, would cost me extra mileage money. It's probably in the small print, but I missed it and it ended up costing me another $108.92. Ouch!

Randall K 
Rating:
3.0

I had to shovel 5" of snow out of the bed of the trainer.

Terry M 
Rating:
5.0

Customer did not leave a comment.

SHELLIE M 
Rating:
2.0

Make sure the tires are in good working order.

Jessica B 
Rating:
5.0

Customer did not leave a comment.

Russ N 
Rating:
5.0

Customer did not leave a comment.

Susan D 
Rating:
4.0

Customer did not leave a comment.

KATHY S 
Rating:
5.0

Tim runs a good business

Steven Z 
Rating:
4.0

Customer did not leave a comment.

MIKE M 
Rating:
5.0

Customer did not leave a comment.

Bruce C 
Rating:
5.0

Customer did not leave a comment.

Doug K 
Rating:
5.0

We first checked to see how much of a notice was needed at Park Rapids Auto car. He said two weeks would be enough, and we offered to pay then he said it wasn’t necessary. I then went in on the 9 th of sept to reserve a trailer he didn’t have one at that time but would get a hold of Tom somebody and within a couple days would hear from him or U Haul and if I didn’t, call him. So the week of the 25th Monday I called to make sure he had a trailer he assured me it would be there. We came in on that Friday and basically said they didn’t have one, I talked to the young lady at the counter and she didn’t have any information on us, went back to the shop to talk with him twice and I asked her to have him come and talk to me, he didn’t. As I was leaving I saw the door was open to the shop and I said to him you promised me a trailer, his response was I didn’t promise you anything. So I called Go U Haul and the gentleman there found us one I Pine River 50 miles away. He asked me what price I was given and I said we found it on line for 453.00 but his price would probably be a little more, u haul said what ever was on line would be our price. The only thing I would be asking for would be for the 100 moles I had to go and time, and charge that back to your agent in Park Rapids, it would be a lesson learned. Thanks for your cooperation in this. Very pleased with your agent in Pine River. Please get back to me.

john o 
Rating:
4.0

Customer did not leave a comment.

William H 
Rating:
5.0

Customer did not leave a comment.

Doug K 
Rating:
3.0

Customer did not leave a comment.

STEVEN H 
Rating:
4.0

Customer did not leave a comment.

Dave P 
Rating:
5.0

Customer did not leave a comment.

Steve Z 
Rating:
3.0

Guy was just... rude. Claimed he “wasn’t a Uhaul”?!? I was missing a piece of equipment I ordered (appliance lover) and the guy was an absolute jerk. Claimed he “had no idea” why I didn’t get the equipment I ordered and paid for- just snide and rude and unprofessional.

Jennifer B 
Rating:
5.0

Great guy

Patrick A 
Rating:
1.0

They did not have my reservation nor the truck I reserved.

Eric A 
No reviews have been submitted for this location.

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