Cashier was tweaking. Hate to see it. He changed my drop off location even though I told him I wanted to drop off in Rock Hill. Was very unhappy to have to drive to Charlotte instead.Brett T.
Customer Reviews for Swansea Parts Co
(Distribuidor de U-Haul del vecindario)
Swansea, SC 29160
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael S.
Allen was very helpful at all times. I would highly recommend using this location!Ray W.
I originally did an online order for another location. They gave my truck away. I was called an texted a new location. When I called to confirm they had no order for me. Another text came with another location. I called to confirm they also had an issue, but they were willing to try and help. When I got to the location the online pickup would not work. The man ended canceling the order and entered another like I just walked in. I will never use any part of the online system again. It was a very frustrating experience. I would definitely use the Swansea parts co location again. They were very helpful and that was much appreciated.Mary D.
El cliente no dejó un comentario.Micheal D.
El cliente no dejó un comentario.Josh D.
El cliente no dejó un comentario.Josh D.
El cliente no dejó un comentario.Michael D.
No one answered the phone I had to drop it off Sunday around 10 am called number several times so I drop off and took pictures for proof of delivery but didn't get a receiptCHRIS R.
El cliente no dejó un comentario.Wayne B.
Inform employees NOT to respond, when asked a ? about the almost flat tire... "It's not my responsibility. Call 1-800-UHaul." Rude!!!! (after filling this tire with 40 lbs of air.) Steering and transmission in very poor condition...dangerous, in fact. We abandoned this truck, for safety reasons.Robert S.
The guy was rude did not offer to hook up the trailer or anything.Stephen H.
No explanation of the equipment and do's or don'ts. The left side brake/running light was disconnected and not working. No inspection process prior to leaving the location.Larry V.
El cliente no dejó un comentario.Joe J.
I would come back there again they were very helpful and very niceCarolyn B.
El cliente no dejó un comentario.Walter C.
I would not go back to this place.chris S.
El cliente no dejó un comentario.bruce C.
El cliente no dejó un comentario.DAVE S.
Please have dogs behind counter and not accessible to customers especially if they have children with them. Everyone is not comfortable being around dogs. It was quit uncomfortable being in there with the dogs and you don't know their behavior. I just stayed calm and was very eager to get done and leave.DeShun M.
El cliente no dejó un comentario.BERTHA MAE T.
El cliente no dejó un comentario.GLEN M.
The tow dolly that I used had a right tail light missing. If I had not been on a time crunch to leave and had to call ahead for this to even be available I would not have used this dolly. According to the employees at the Reno NV location this piece of equipment had to be taken out of circulation. It was very concerning that one location sent this equipment across the country with a missing tail light and the other wouldn't use it for anything going forward. I would like to be at least partially reimbursed for this given the risk involved in using this dolly.jerremie K.
El cliente no dejó un comentario.William K.
Owner was rude said he couldn't rent me a truck didn't know how. Is have to wait.i ask how long he said he didn't know. Was very ugly. The truck would stay in reverse half of the time it would pop back into park or numtrel.KELLI M.
The representative in the S.C. U-Haul location was rude and hung up on me today. I tried to explain to Mr. Archer that we reserved a tow dolly for one-way and the fee should have been $44.95 (plus tax) but we were charged $79.00. Our understanding is that we would be refunded the difference. This was a really bad experience and Mr. Archer was unprofessional for hanging up on a customer. We should be refunded. Please contact Tonia Poole at (678) 697-5536.Emma P.
Excellent customer service!WALTER C.
Utilize the speedy check-in. I used the service, but had to check on again when I arrived at the facility. This was very inconvient and frustrating.SYLVIA M.
El cliente no dejó un comentario.steven J.
U-haul contract location; crude/inapproprite language used by agents and other persons not customers. Did not get discount for not having requested size truck available.hank S.
El cliente no dejó un comentario.gabriel B.
El cliente no dejó un comentario.Marci N.
Don't change a thing. Easy rental and friendly staff. Very clean and comfortable vehicle. Was ready on time and had no issues. Much appreciated and will use again if needed. GraciasRobert W.
El cliente no dejó un comentario.W A M.
El cliente no dejó un comentario.ILYA S.
Everything perfect!Joseph S.
Get your staff up out of their chairs to properly check in a customer then somehow lure them out side to show the customer where to park the trailer insteadvof sitting on their behinds watching TV.Virgina G.
Very nice and agreeable staff. They were not expecting our truck to arrive, but they were more than accommodating. Very pleased with their care and concern for my moving experience.Judith S.
El cliente no dejó un comentario.james B.
El cliente no dejó un comentario.Brock M.
Dropped off after hours. Can't really comment.Ray D.
My service with Uhal was completely horrible!!! Every single store gave me a different estimate on the same exact store. The conversations were recorded and I would like for someone to go back and listen to the immediately! I was over charged and I am furious! This was my first time with Uhal and I doubt I will ever use Uhal again or even recommend to my peers! I would appreciate it if someone would give me a call so that we could discuss the matter!karima D.
The pickup point. Was dirty,clerk was smirky,incompetent. Another person had to finish itDEE W.
El cliente no dejó un comentario.ERIC D.
El cliente no dejó un comentario.TOMMY J.
El cliente no dejó un comentario.Kenny C.
El cliente no dejó un comentario.carlos C.
El cliente no dejó un comentario.Tina R.
Very friendlySTACEY N.
El cliente no dejó un comentario.LESLIE H.
El cliente no dejó un comentario.TOM L.
Great experience. Simple and quick at this location. I will use it again if I need a truck.RICHARD L.
El cliente no dejó un comentario.christen Y.
El cliente no dejó un comentario.BARRY N.
El cliente no dejó un comentario.Inez H.
Truck had a low radiator fluid dash light on. All fluid levels fine. No problems.David G.
El cliente no dejó un comentario.STEVE A.
The first guy seemed airheaded but when we came to pick the 2 guys who helped us were nice & helpful. When making a reservation for the truck, it took forever to explain we wanted a 17 ft truck not a trailer. They were having printer problems but that was the only negative on pick up day.BYRON L.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Barry N.
El cliente no dejó un comentario.Kadeedra R.
Could not see out of the windshield- dirty- told unhaul rep where I returned it.Brion R.
El cliente no dejó un comentario.ROGER T.
Speak to the customer when they return a vehicle.joanna R.
El cliente no dejó un comentario.Derrick J.
They seemed OK to me.Steve W.
El cliente no dejó un comentario.Jonathon H.
We were scheduled to pick up the vehicle originally in West Columbia. When we got to this location we were told we had been called and told it was transferred. We were told they called at 9AM the day prior, during which I was in a meeting. I received no call, additionally, the owner of this site was less than helpful. Fortunately the individual in Swansea was extremely kind.KEN B.
I had reserved the equipment to pick up in downtown Columbia, SC. I had to drive 30 miles to this location to pick up the trailer. I am extremely unhappy with U Haul service.JIMMY W.
El cliente no dejó un comentario.Clifford M.
El cliente no dejó un comentario.CINDY M.
El cliente no dejó un comentario.DARLENE S.
Dropped off vehicle after hours.APRIL S.
El cliente no dejó un comentario.Mollee P.
El cliente no dejó un comentario.BRYAN M.
El cliente no dejó un comentario.cynthia H.
El cliente no dejó un comentario.EDWIN P.
El cliente no dejó un comentario.JENNIFER C.
Pick up site could be closer to the site where the truck is needed.