El cliente no dejó un comentario.Justin C.
Customer Reviews for Supreme Paint & Dent
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I can't say enough great things about this location. The staff were absolutely 100% amazing. The truck was clean and ready to go when I got there to pick it up. The rental process was so quick and painless. Keep up the great work guys.Mary R.
El cliente no dejó un comentario.Latesha T.
The lady and her son who worked at the leduc location went above and beyond when I dropped off the truck. Ten starsMichael L.
Pick-up took over an hour (nothing to do with the pick-up location but glitches on the online application. Then I did not unlock the vehicle until 5pm but was messaged saying that it had tone back by 3:30pm the next day, I was under the impression that it was a 24 hour rental? Drop-off took nearly 30 minutes as the check-out process suddenly closed on me 1/2 way through and I had to start all over. The location had nothing to do with the frustration and nearly not taking a truck.David T.
Friendliest rental location I have ever experienced. Others should take a lesson.Jim P.
Ends up being pretty pricey once KMs and gas are factored inScott M.
I had rented from Beaumont, but was told the day before that I needed to pick up in Leduc which was inconvenient - the Leduc location was EXTREMELY difficult to locate (in a strip mall and minimal signage). When I returned the truck the day before it was actually due (Fri at 4:30 versus Sat morning at 9am) they were already closed despite my being told that they were open till 5. Then the next day my credit card was charged a fifty dollar cleaning fee, over and above the rental charges etc. I assume because the floor was dirty. Same as every other time I have used u haul the costs far exceed the posted rates. They should be more up front about what they charge. Will not be using this company again and do not recommend.GILLES B.
Truck had to be picked up 250 km away, so 5 extra hours of driving before a cross country move, it was horrible. Extra 125 km of gas. Tired from drive, then we had to pack truck. Bad experience, was told we would get $250.00 off, that didn't happen. Could not print out contracts or receipts, because emailed. Packed printers.PATRICIA F.
El cliente no dejó un comentario.Forrestt S.
Absolutely nothing! The owners of this site are so kind and helpful! I want to be able to rent from them again!Angela P.
El cliente no dejó un comentario.Jason S.
Excellent service!!!phil J.
Nothing. Excellent. Very impresseddulcie C.
El cliente no dejó un comentario.michelle G.
DON'T use the Gas station U-Haul. I got there and there was no truck. I waited a least 10 min in line while he figured out what to do. I had ppl coming to load the truck while I had to pay for their time. I guess to Esso my time and money was inconsequential.Norma G.
Just update hours they are open on Saturdays. Because they ARE open Saturdays. Once I was there and found this out, it was so much simpler.Brent W.
You have it all mapped out well. Only thing is get a better computer that isn't glitch: ) Personal service at pick up and drop off was excellent. Thank you. It made the move that much better.Katherine H.
El cliente no dejó un comentario.Ryley B.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Joe B.
Great customer service.Roman M.
I was handled professionally and with prompt efficiency.Cara S.
Would like to know why I was charged 25 bucks to clean a truck that I returned clean? And the drop off for the keys was not secure, anyone could've opened the drop box and drove off in my truckMaureen B.
Staff was quick and efficient.Joseph F.
Great service reps. Good experience, ,darryl D.
advise the customer that the $650 quoted could go up to $2500 for the exact same service without noticedebra S.
El cliente no dejó un comentario.Takiba R.
El cliente no dejó un comentario.Jeremy R.
Drop off super easy.Brett M.
Nothing, excellent service at this location!Ron O.
El cliente no dejó un comentario.Chi W.
Excellent customer service on both pick up and return, even helpful to change my location of return. Will definitely be back to this location. Thanks again.Shawn S.
We were charged for an extra day on both the Uhaul truck and car trailer without our knowledge or consent. We were not aware that we had to return the items by a certain time and when we were called to return the truck ASAP we did so within 10 minutes fully cleaned and blankets folded as instructed. The representative was not very friendly and did not tell us she would charge us for an extra day when we were only about 15 minutes late on return.Kristy L.
El cliente no dejó un comentario.Walter J.
El cliente no dejó un comentario.Timothy M.
The online pick up sucks ! We were behind over an hour dealing with it . First it would not except me or my husband's phone number and then when we called it was 30-40 min wait , in line chat was also 15-20 min wait . Same thing happened with drop off . Nothing worked online so had to end up just leaving the truck at the location without checking it in as returned. We had originally requested in store pick up but they changed our booking location and to online .Jeremy W.
Not the locations fault but when my order was suppose to be a certain price and it comes in higher I was not impressed. The owners of the pickup location were very accommodating and tried to fix it the best they could and I would definitely recommend their location. As for uhauls end it needs to be looked into for future when someone is told one price it should be that price not a hassle. Not impress with that endLance L.
El cliente no dejó un comentario.Marco S.
Even though our 3 items for pick up were â€œscheduledâ€ to be returned at different locations, they allowed us to return everything at one place! Very helpful!shannon S.
El cliente no dejó un comentario.shannon S.
The app used to check in isn't accurate when detecting location. We were unable to check in until we contacted a representative which delayed us almost an hour. When I started the truck the fuel gage was on empty showing 16 miles left.Leonard M.
Very simple and easyLinda B.
Again make sure that what someone has booked is available to them, I originally booked a rental with blankets and a furniture mover but then was directed to pick up at another location half hour out of the way and then only got the truck and not the other items requested ( blankets & a furniture mover)Karen B.
El cliente no dejó un comentario.connor D.
El cliente no dejó un comentario.David C.
We looked all over for a trailer the size we needed. We tried 5 locations not one has the size or they were closed on Saturday. Then the awesome sales man called Leduc and presto we had one !! VERY FRIENDLY SERVICEJOY H.
Quick and fast drop off.Jeffery K.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.sharon W.
El cliente no dejó un comentario.michelle F.
El cliente no dejó un comentario.Gursandeep M.
insure the fuel tank is topped up...fullPAUL G.
El cliente no dejó un comentario.Robert M.
The location was difficult to find but overall the place was excellentGORDON C.
Was charged 75.00 for cleaning and 50.00 for fuel. (26 lites) this is robbery. This was not my agreed drop off location was told I would be compensated for the extra travel and inconvenience.Kyle K.
Was good except broke Edwin no the side of the hwy got three hours waiting for a repairScott O.
El cliente no dejó un comentario.Ron Z.
Friendly staff, close to Edmonton Airport.Kevin S.
The owners were very polite and welcoming. No recommendations for change.Wayne L.
El cliente no dejó un comentario.DAVE P.
El cliente no dejó un comentario.Charles M.
U Haul moved my location to pick up, my moving supplies were not there. When I texted the location I received a rude text back to text Uhaul and not text them again. I found out the location I originally booked from had the perfect sized truck for me.Janice S.
Nothing wrong with location. Uhaul online is chunky and confusingReuben V.
El cliente no dejó un comentario.Lindsey P.
El cliente no dejó un comentario.Rebekah W.
El cliente no dejó un comentario.David L.
Awesome customer service and friendly staff. Great company all around. TrevorTrevor S.
El cliente no dejó un comentario.lea B.
I found the young lady at the front, to be very helpful and kind. My overall experience at this site is great and staff is amazing. You are awesome!!! Thank you very much for your concern and time. Tim Larose (8Timothy L.
El cliente no dejó un comentario.Rob O.
The service was spectacular.Even after a terrible communication between the lady at 1800 number.They were amazing..Lorie B.
El cliente no dejó un comentario.Blair H.
My experience with the locations were not a problem. The company itself though. I've never had a worse experience in my life with a company. I'll never use them again. I'd pay double to never go through the stress they caused me in an already stressful time of moving.Brandon B.
El cliente no dejó un comentario.Qumars F.
El cliente no dejó un comentario.christine V.
When I went in the guy was working in the back and didn't hear me. I finally had to yell thru the door to the other business to get some help.Jennifer W.
It was greatAndrew S.
The team at Supreme Paint & Dent 4408 61 Ave Leduc, AB T9E7B9 / Uhaul. was very. Friendly people, thank you for the wonderful experienceKenlyn D.
Nothing!! Great all around! Big help, thank you!!Bert S.
They were very helpful and went above and beyond to help youStanley E.
Excellent customer service by the client always willing to answer questions absolutely great. Now the vehicle only concerns was the drivers seat was torn only had AM and FM radio, the fuel gauge only read 3/4 tank even after filling up to the fuel tank neck. My bum was sore after driving over 3,000 miles! The vehicle was definitely past it sell by date.NIGEL M.
El cliente no dejó un comentario.bryce B.
El cliente no dejó un comentario.Melissa E.
We had a great experience renting our UHaul from this location. Camille was extremely helpful.Bart M.
El cliente no dejó un comentario.Cherisse W.
Don't charge them double there quote and add 2 days above the minimum. I feel like I was backed into a corner. I was told I had to pay for 5 when the minimum is 3. As per what another rep said.Trent A.
very cooperative and friendly location....AMANJOT B.
Excellent staffMike M.
Camille was absolutely wonderful to work with. She went above and beyond to ensure that our rental process went as seamlessly as possible. She was very friendly, helpful and personable. The entire process was just the simplicity that I needed during such a hectic time. Prior to this location, my past experiences with Uhaul were not the best, and I was dreading my upcoming move because of it, but after going through this location I must say, I would definitely recommend to friends/family and would not hesitate to go back! :)Jamaica L.
El cliente no dejó un comentario.diana C.
Camille and Phil were super friendly and made my experience pain free and I would rent from them instantly!Christopher W.
El cliente no dejó un comentario.kathy B.
El cliente no dejó un comentario.Ed P.
Very nice people.Joseph W.
Issue was not with Leduc. My trailer got dropped off at the wrong location in Leduc. Uhaul was unable to bring trailer from Leduc to 50th street location even though it had gotten dropped off at 8:00 and pickup was at 5:30. What is the point off making a reservation if you can't even accommodate it. Was unable to get to Leduc before closing time because I was working so had to delay travel to pick up trailer the next day.Daniel V.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.Robert M.
Was a good experience and would come again ^_^Edmond T.
El cliente no dejó un comentario.Samay M.