Customer did not leave a comment.
Samantha G
Customer Reviews for Supreme Paint & Dent
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owners 2 sons stole my credit card that I paid for thd trailer and used jn 4 different locations, stealing money from credit card,withdrawing money,making purchases. Police and the bank investigators are involved. The witnesses are in place.I demand full refund for the hell this office put me through.
Juliana MGreat lady to deal with in leduc .nice location ..
Noel PAbsolutely nothing !! Customer service was 110 %
LEROY HExcellent service and VERY easy to deal with. I have already recommended this location to a few people, and will make sure they are who I recommend to anyone looking for products they carry. Very happy with the rental.
JEFF FOwner came in on her day off specifically to help me with an in person rental pickup. Thank you for going above and beyond!
Michael SYour self check in is horrible. It took so long and the app didn't work. Will never use self check out again
Deana SExcellent service!
camille jCustomer service at this location was top notch
mike mGreat customer service, the pick up location helped with the process, polite and prompt service. Drop off was convenient and quick after hours, no hassle, highly recommend
Adam BSupreme Paint & Dent did a great job in an unfortunate situation. The U-Haul app and web application is plaque with technical issues resulting in delays at pickup, not Supreme's fault. The truck that was reserved for me was just returned that morning in awful shape, requiring it to be clean. Staff came in on their day off to get the truck ready, however, this made the back of the truck wet which caused several of our boxes to get soggy.
Kyle WTrailer needs a tongue jack because it was a little difficult to disconnect from my vehicle.
Bill SThe inside was nasty, front windshield had smudge marks on inside of window, cup holders looked like they had mould growing in them. The blankets I rented smelled so musty and stank badly!! Uhual, do better. U charge a pretty penny for a few kms at least hold a higher standard! The retailer, even rented it with less than a 1/4 tank of fuel and then asked me to fill it up. U-Haul you have gone down hill.
Barren PReally good service and easy to deal with. Thank you
Michelle KThank you
Doug MNothing. Staff was great. I can’t think of anything that could have made it better
Deb PThe gentleman who hooked me up with the trailer is very professional, polite . Dropping off trailer was also the same.
Garland ROverall had no problems at all.
David DExcellent customer service! easy check in, trailers are very well located in the lot for hook ups and drop offs! Would highly recommend this location for all you transport needs!
les mDropped of unit after hours . 530 pm
Aaron LKeep up the good work!
Gursandeep SI had ordered a truck with a dolly. The dolly was not in the truck. When we got into the truck, there was only 1/4 of gas. The key drop/pick up box would be more convenient if with the trucks.
Katie SI have been renting truck at this location every month to pick up pallets of food from Food Bank. The owner at this location who is very nice ask me to leave the pallets in the truck. She’s building something at her yard that she could use the pallets. I have been leaving the pallets in the truck ever since. The last truck I rented, when I opened the truck back at the food bank location to get my orders, I notice there was 2 tires with rims. Perhaps from the previous rental but NOT my tires. After dropped off, I received an extra bill for $100. I called the location to get an explanation because the truck was clean except the pallets and the tires that was in when I picked the truck up and did not know till I got to the loading location. The husband of the owner picked up the phone and he will not let me explain why the pallets or the tires were in the truck. He was very rude, asked me who do I think I am and hung the phone. I called back to try and explain and he told me never to come there again and hung the phone on me again without giving me the chance to explain myself. I will be lodging a formal complain to U-haul. I have a voice recording proof of the wife telling me to leave the pallets in the truck. And the guy at Food Bank has agree to provide U-Haul his contact to let them know when I got to there location, the tires were at the back and he had to wait for me to push them further in before he can load.
Betty MCustomer service was amazing. They really want to work with the customer.
Grant SInside of cab was not very clean. No trash, just not very clean. Not a big deal, it’s a pickup truck. Air pressure alert was on when I got in. I think it unlikely it had JUST gone on.
PETER MRented 26 foot U-Haul loaded it right up and it didn’t start so I lost money because had pay extra day of daycare for my child and had take extra day off of work I’m a very upset customer
Ashley MAwesome service. Great to deal with
Steven DAfter being turned away at another location due to equipment damage that wasn’t reported, the fine folks at this location came to the rescue and got me on the road with a trailer!
Darren GBest U-haul service Ever!!!!!
phil jExcellent, friendly and helpful staff. Will definitely use this location again.
Ian HDemonstrate loading ramp usage🏆
KARL KThese guys were incredible to work with, and so helpful! I will be going back to them if I ever need a uhaul again.
Caitlin LThanks so much U-Haul
Gocha BThe guy at the desk told me to meet out back and he would give me the key to the rental truck, waited for 10 minutes and went looking for him only to find our the key was in the rental truck. He forgot to put the wheel cart in the truck I rented , had to turn around after I left and get the cart.
Gary BThe location staff was very informative and explain how the system worked. The trailer was very dirty outside. And when placing item against the walls, inside, the item got black smudge marks e everywhere.
Larry DThe alignment of vehicle seemed out
Prem STrailer was very dirty
Greg SSo friendly and helpful!!! I’ve rented several times in the last year and I’ve been so great full!!
Lisa CTrailer rental. Why are the biggest trailers have their tongue sitting on the ground? I was expected to lift the tongue off the ground and place on the ball of my vehicle. I needed your staff to help me lift the trailer by hand. Afterwards, during normal business hours, there wasn't anyone there to help me (or others) remove the trailer off the vehicle. My wife and I had to do this alone. We're both seniors. Also, I was force to buy a (Uhaul) electrical wire adapter connector for your out dated connections. ($35) Why should anyone buy parts for your trailers? And why aren't there tongue jack's on your heavy trailers?
Stanley PEverything was great.
Corey HBEST LOCATION I HAVE RENTED FROM ONLY ONE I USE NOW OPERATORES ARE GREAT PEOPLE
GLENN GGreat service as always.
Andrew SThis was my best ever experience with a U-HAUL rental company so far!! Amazing, and friendly service from knowledgeable people. I would highly recommend renting a U-Haul from the Supreme Paint and Dent location in Leduc, Alberta.
Scott AGot a way higher than expected bill, when contacted for support was told I would get a call back. 4 days after returning the truck I have a credit card charge for $200 more than I should have. I paid more for insurance and rental through the store than I would have online. Not impressed
Eric RThe owners were very friendly, courteous and welcoming. If there was any questions or concerns, they were there and ready to hear. Will definitely use them again.
MARY ROver charging on stupid things. Next time I won’t be the nice guy and put alittle extra fuel in to be a nice guy I will fill it to the bare minimum. Multi million dollar company seems to be the biggest scam’s congratulations won’t ever use again
Chad AVery friendly service, lady was very knowledgeable, and efficient. Gave very precise instructions, and was easy to understand
Cory HLocation does not have basic tools to help change a 2 5/16" ball to a 2" ball. Guy got offended when I said I was amazed they don't have such basic tools. They are there just to take you money and not provide a service.
morris bCamille went over and above what we expected. We are amazingly satisfied. I recommend this depot 100%
Stanley EThis transaction was smooth from beginning to end. Keep doing what you are doing.
Lance SRenting from Supreme Paint & Dent was great! Dealing with UHaul was a total NIGHTMARE!! I booked a van 2 months ago with High End Convenience in Leduc. When I showed up to pick it up, there was no van! They did not care. UHaul could have notified me that there would be no van and could have booked one at another location ahead of time. I was out an extra cab fare to travel to another UHaul dealer. A reservation and customer service means absolutely nothing to UHaul.
Andre Tnothing. Camille (?) was fantastic. great experience.
Nicole SWonderful dealer!!
camille jThe gal at the front desk is very sweet and kind!
Christopher WNothing the staff were awesome and helpful
Chris FGreat experience.
Jocelyn CTruck was good! The lady took our estimate high On our Mastercard. And now won't repay us the actual amount which is less I took pics of the mileage and unit number will not return our calls
Karl P