Customer Reviews for Superior Storage
(U-Haul Neighborhood Dealer)

629 reviews

11131 Blair Rd   Mint Hill, NC 28227

(704) 393-2320

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 4:30 pm

Services at this Location:

Contact Us

(704) 393-2320

11131 Blair Rd
Mint Hill, NC 28227

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 11 am - 4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Simple and easy exchange, would return if needed

Eric I. 
Rating:
5.0

Very kind and helpful

Ruben M. 
Rating:
5.0

Customer did not leave a comment.

HARRY S. 
Rating:
5.0

Customer did not leave a comment.

DEIDRE R. 
Rating:
5.0

Not much, Superior storage is an excellent facility and the owner is a great guy.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

LELANIA C. 
Rating:
5.0

The customer service was outstanding.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

none

RICO B. 
Rating:
5.0

The managment is just great, very polite and attentive. I'm looking forward to do business with them again. Strogly reccomended

GHERAL B. 
Rating:
5.0

Customer did not leave a comment.

ANGELIA J. 
Rating:
5.0

Customer did not leave a comment.

richard B. 
Rating:
2.0

Need help wait in line for 45 mins

MONICA B. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

charles B. 
Rating:
5.0

Bill was fantastic.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS P. 
Rating:
5.0

I was pleased with the rental itself. I think that the charges should be done differently when checking out after hours.

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Great location to rent from. Was in and out with no hassle. Smooth - what anybody would ask for.

Scott S. 
Rating:
3.0

Customer did not leave a comment.

Delores Z. 
Rating:
5.0

Customer did not leave a comment.

ANATOLY T. 
Rating:
5.0

Customer did not leave a comment.

Tashara G. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL L. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

Great experience Owner and operator very knowledgeable and helpful. This is my 2nd time using this location i

NARVOL S. 
Rating:
5.0

Efficient check in. Knowledgeable agent.

BRETT H. 
Rating:
5.0

Customer did not leave a comment.

ERICA L. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE Y. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
2.0

Customer did not leave a comment.

Jeremy M. 
Rating:
4.0

Customer did not leave a comment.

Gordon W. 
Rating:
5.0

Nothing I can think of. The management is great!

MARK H. 
Rating:
5.0

Customer did not leave a comment.

ROMULUS T. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

alan willard M. 
Rating:
5.0

Customer did not leave a comment.

ANDREW G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
3.0

The man who checked in my truck was nice. He allowed me to stay in the front office until my friend was able to pick me up.

Rachel R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Always a great experience with this location.

MICHELLE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
4.0

Expeditious and friendly customer service provided

Kelly I. 
Rating:
3.0

This rental was a poor experience. First this tow dolly was too expensive and I will likely purchase my own as these are just getting too costly to rent. The dolly serial number was incorrect and I had to note this in the "checkout text inspection" which should not be my responsibility. Uhaul used to be a good value however that is clearly changing.

CHRISTOPHER R. 
Rating:
5.0

Customer did not leave a comment.

Marc Z. 
Rating:
5.0

Change the reservation process. I made the reservation a week before I needed the trunk and have to wait till the day before to know if the truck would be available. At that late date it's too late to make other arrangements. A reservation should mean you have a truck at the location. I recently made another reservation and the day before was told I had to pick up the truck in a location an hour away and further from my drop off location.

PHILLIP P. 
Rating:
3.0

Customer did not leave a comment.

Glen K. 
Rating:
5.0

Customer did not leave a comment.

STEPHAN M. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
1.0

Too much to write what was wrong and frustrating

Myriah P. 
Rating:
4.0

Rates are somewhat confusing. When extending a rental the insurance coverage charges daily instead of the one flat fee that is charged on the initial reservation.

MICHAEL H. 
Rating:
3.0

Customer did not leave a comment.

RYAN N. 
Rating:
4.0

Customer did not leave a comment.

Jon V. 
Rating:
4.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

JACK F. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

Customer did not leave a comment.

DARRYL M. 
Rating:
1.0

Answer the phone there don't answer phone always go to messages don't call back for 2 days the trucks were good just absolutely no personally I book the trucks online I called to see about parking and this happen yea it suck but my job got done

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
4.0

Customer did not leave a comment.

ENNOVY L. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

EMMY H. 
Rating:
5.0

This guy is a HUGE asset to your company. His personality and hospitality are nothing I've ever seen in my years of renting with you. He essentially has a 4 star Uhaul lounge complete with snacks!

ROBERTALLAN P. 
Rating:
5.0

Very quick and friendly!

Darlene B. 
Rating:
5.0

Customer did not leave a comment.

MAUREENA K. 
Rating:
1.0

Didn't formally check our returned vehicle in until the following day and tried to charge us for an extra rental day.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
1.0

Customer did not leave a comment.

Jesse A. 
Rating:
3.0

Cab was clean but multiple rub rail screws were missing in back.

John N. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Another person there so not to run this 1 guy ragged 😊

RAYMOND S. 
Rating:
5.0

Those guys are awesome! Mike always takes good care of us!

MITCHELL L. 
Rating:
5.0

Customer did not leave a comment.

WILLIE T. 
Rating:
5.0

It was great. I'm pretty sure our agent's name was Mike, who said he is the son of the owner. He was very kind, very clear, and very efficient. Great service!

RODNEY W. 
Rating:
5.0

I may have missed it but was not aware that if you are more than an hour late in getting your truck you can loose your reservation. Now I understand you are only holding your reservation w a credit card-i thought it was actually paying for it.

KIMBERLY K. 
Rating:
3.0

Customer did not leave a comment.

Katie M. 
Rating:
5.0

Customer did not leave a comment.

RUDINE C. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE C. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
5.0

Customer did not leave a comment.

Mang D. 
Rating:
5.0

The car dolly's secure chains were covered in black grease, and was missing both rubber grommets that keeps the chain from coming loose.

JEFFREY J. 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS M. 
Rating:
5.0

Customer did not leave a comment.

VINICIUS S. 
Rating:
5.0

Customer did not leave a comment.

ROMULUS T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
2.0

Customer did not leave a comment.

RONUK G. 
Rating:
5.0

Polite and helpful at both locations

WILLIAM M. 
Rating:
5.0

Nothing but I do want to acknowledge the young African American gentlemen who helped me. He was polite, friendly and professional. He did everything through an iPad and was very, very knowledgeable and efficient. Please let him know that I really appreciated his help.

Tony T. 
Rating:
5.0

Easy process great customer service

Jason B. 
Rating:
5.0

Everything but the transmission. It was a difficult drive.

JESSE A. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Everything went smooth. No issues. Everyone was very helpful.

BRODERICK W. 
No reviews have been submitted for this location.

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