Customer Reviews for Superior Auto of Negaunee
(Distribuidor de U-Haul del vecindario)

60 comentarios

209 US 41 E   Negaunee, MI 49866

(906) 475-4431

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(906) 475-4431

209 US 41 E
Negaunee, MI 49866

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

During the winter snow should be removed without asking them to do it. All good.

barton J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY RAYMOND H. 
Clasificación:
5.0

When filling the gas back to the required point...(which was just over half), I kept checking the gage when filling up and when I got to that point I stopped, but when I started driving it showed full!!! probably about 30 bucks of gas I gave to UHAUL.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
3.0

First time driving a U-Haul truck. Would have appreciated a little guidance and instruction about the vehicle. Had to just figure out everything on my own as I drove across the country.

Kenneth C. 
Clasificación:
5.0

keep up the good work

James R. 
Clasificación:
5.0

Very friendly, took care of us right away

gary S. 
Clasificación:
5.0

Nope

ken C. 
Clasificación:
5.0

Just keep up same service I received

Gary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK JOSEPH A. 
Clasificación:
2.0

El cliente no dejó un comentario.

JEFFREY MICHAEL S. 
Clasificación:
3.0

Service (what little there was) was NOT friendly and a little rude.

Gary A. 
Clasificación:
5.0

Did an after hours drop so never seen the facility or met the personnel.

John W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alexandria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE ALAN V. 
Clasificación:
3.0

Dropped off after hours

GARY GENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy S. 
Clasificación:
5.0

Very helpful and friendly, and picking up was a very pleasant experience.

Kris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACI M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin J. 
Clasificación:
1.0

It took over 45 minutes to get my trailer rental paperwork, I was doing it on my lunch break because I was going to work past the uhaul closing time. So I was late getting back to work When we started to load the trailer that evening I noticed one of the tires were coming apart. I live 3 miles from the facility so the tire was bad before I picked up The bad part of the tire must have been on the bottom when i picked it up. I tried to call the facility and of course they were closed. I called the national uhaul number and was on for 38 minutes before I spoke to a person to start roadside assistance. The roadside assistance took almost 3 hours

Randal R. 
Clasificación:
1.0

Double billed.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erle S. 
Clasificación:
5.0

From making my reservation to pick up and drop off, the process was easy and the employees were kind and helpful.

Jonathan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

william S. 
Clasificación:
1.0

Equipment clean & excellent condition. Personnel lied about trailer being prorated if equipment was returned early. Also told me when I made appointment they would take care of any wiring issues but day trailer was picked up I had to take trailer & vehicle to auto repair shop ($85) to have wiring done.

Cleo L. 
Clasificación:
2.0

Not happy at all for A 4 hour Rental I was charged almost $80, completely outrageous prices and the service was mediocre at best

Cody R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYLERSCOTT H. 
Clasificación:
2.0

The cab was dirty. Typically when I have rented uhauls you're able to report any vehicle damage prior to leaving. I was given the key and said your all set. Didn't know which truck it was or anything.

Jacob C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

i ORIGINALLY HAD RESERVED A TRUCK FOR 9:00 AM AT WHISTLERS TOWING BUT WENT THERE AND NO ONE WAS THERE. THE TRUCK I RESERVED WAS THERE BUT NO PERSONNEL AND NO KEY. I CALLED UHAUL AND WAS REDIRECTED TO SUPERIOR WHICH WAS 7 MILES AWAY,.

Russ F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Perhaps give more notice before relocating the pickup location. I received notice the day before I was supposed to pick it up.

Gansen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
4.0

I was quoted a local rental fee by employee error, despite the employee and myself both clear on my intentions to take the trailer one way to New Orleans. I was quoted 177$, and when I got to New Orleans was charged 355$. 355$ that was taken out of my account without my consent. It was not the agreed upon price. I still have my contract- unsigned. Not happy overall. The customer service rep in Marquette was friendly and professional, but I was not quoted the correct price and had to pay the fee regardless. When I called to have it fixed in order to be able to return the trailer- the gentleman that helped me remembered me and that I wanted a one way rental- he hung up immediately in order to help resolve my issue which I appreciate. I still ended up having to wait for almost two hours in the parking lot at the st Claude u-haul. It was a hassle and I would have never rented the equipment having known. I understand things happen, I also understand professional courtesy when there is employee error that effects a customer.

Taylor F. 
Clasificación:
2.0

I ordered moving blankets and dolly.. my pre pick up said my truck was ready with my equipment in back. I got to my location and nothing was in truck.

Brandon M. 
Clasificación:
5.0

I reserved a truck well in advance of me need. I did move it up a day, but you changed my location even though Superior had numerous trucks. By the time I got things squared away I was off to a very late start with a crew waiting. Superior was great, but someone changed my pickup location which messed up my schedule. Thanks, Gary Rasmussen

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ross A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jarroed P. 
Clasificación:
3.0

Hard to park a trailer where they wanted it.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike G. 
Clasificación:
3.0

Answer your phones

laurie H. 
Clasificación:
5.0

Check in was quick and painless finished in 5 minutes or so

Kurt H. 
Clasificación:
5.0

Thank you for explaining everything and being so patient!

john G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raquel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS D. 
Clasificación:
5.0

Steve ROCKS! He takes GREAT care of his customers. Thanks, Steve!!

Chuck G. 
Clasificación:
2.0

The guy helped me hook up which was nice but he didn't show me how to use it when i had a car on it such as how to strap anything or use the safety chains.

Miles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
1.0

Twice in 3 months had issues with reservation and getting truck. Now charged me for gas. Ridiculous! Your company is not good. Will never use again or recommend.

Leo R. 
Clasificación:
3.0

Reservation was cancelled at first requested location. Not by me, just cancelled. Fortunately for us this location had a 26 foot truck we could get. Dolly was old and useless. Overall, not happy at all with Uhaul and this experience. We should either get credited something off our bill or a discount or credit on our next reservation which will be in the next 3 to 4 months. Best regards, Leo Razmus

Leo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee B. 
Clasificación:
2.0

I rented uhaul for a day but only needed for a few hrs returned the same day and want offered any sort of credit and I was charged a fuel charge and no explanation on that. I literally went less then 10 miles. Not impressed

patty B. 
Clasificación:
5.0

Superior Auto is a great place to rent a truck or U-Haul trailer they are kind and caring people I recommend them to everyone. Thank you for making me and my families move really easy

scott C. 
No se han enviado comentarios para esta ubicación.

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