Comentarios de los clientes para Super Saver Stop

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Super Saver Stop

Clasificación general:

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gus S.
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El cliente no dejó un comentario.

Areaudny B.
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The man who rented the uhaul to us was so lovely and really made it a pleasant experience! The vehicle was well maintained and clean, overall a very good experience and will be using again!!

Vincent Z.
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El cliente no dejó un comentario.

George D.
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We had to make an emergency switch of trucks because our 10' trick was not large enough. Great service by Mr Ballard at location 950 N Council! Thank you!

Clarice P.
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very helpful very kind

TRAVIS S.
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The story is scary. It sells synthetic urine. I can assume what that's for, but it's not the kind of place I intend to shop again

William B.
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Clean up around the store

Randi M.
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El cliente no dejó un comentario.

KELCEY C.
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Nothing! It was a very good experience.

CALLYE T.
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El cliente no dejó un comentario.

chasety B.
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The experience with uHaul's 800 customer service & mobile pickup was HORRIBLE. I spoke with different people who had different things going on. I wasn't even able to return the truck online. I'm wondering if i'll be faulted for that.

Grant R.
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My pick-up location got changed on me the day before my reservation, and I did not know the new location would be a Super Saver gas station and not an actual U-Haul store. The attendant at the store was slow to help me, and he had to call U-Haul because he said the network was down and he could not check me in using his cell phone. He was forced to call the customer service line and wait for someone to answer the phone. He had no clue what I reserved as far as equipment and I got the key to the truck without even paying. I had to tell the representative over the phone that I had no paid yet! The attendant did not know what I had ordered as far as blankets. It took 15 minutes when it should have taken less than 5, because I had already checked in the day before. I was not asked how many miles I expected to drive with the truck. I am seriously considering never using U-Haul's services again.

Chris L.
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The location was a little weird. I felt like I was going to be mugged while trying to get through the automated pick-up/return processes. It's not U-Haul's fault though, just the neighborhood.

Sharon M.
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No comment

Angie C.
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El cliente no dejó un comentario.

Marc H.
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This was the filthiest store of any kind I have ever been in. The floors looked like they hadn't been cleaned for years. There was trash all over outside, including half eaten food left on the ground by the gas pump. I would not be surprised if the state health department shuts them down. I took numerous photos if you care to see any of them. There was only one person working there and people came in and out to buy small items. He kept stopping to wait on them instead of taking care of me. It took at least 30 minutes to get the truck. The employee kept asking me the same questions I had already answered when I pre-registered. They didn't have a machine to read my credit card. This info had to be manually entered. He told me he had very little experience with the U-Haul part of his job. The truck itself was ok, but I will never go back there. I have been to a number of other U-Haul sites and have always been satisfied. I went this morning to get propane at the U-Haul store on 39th St that's a couple of miles west of this one. There is a world of difference between the two places.

Belicia K.
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Everything was very awsome !! Thank you all so much have a very bless day !!!

Delana M.
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El cliente no dejó un comentario.

JoLynne S.
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El cliente no dejó un comentario.

Steven F.
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El cliente no dejó un comentario.

sara E.
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The man who helped me check my truck in was amazing! He was so nice and answered all of my questions perfectly. He was the highlight of my UHaul experience.

bruce B.
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1) correct the size of hose that connects the gasoline inflow to the tank. Someone "repaired" this at some point with a hose that is too small. At normal filling speed gas gushes out at filler hole all over side of truck, ground and person. I could only fill the tank at about 2 gals per minute, much too slow. This is a safety issue. 2) The truck wandered a bit more than I like. Check the steering. It might be time for maintenance.

Lindsay W.
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This location should not be allowed to rent trucks. All the self serve locations should go away if this is how they are going to be run. I spent more time on the U-haul website and calling than I ever have thought I would. The website didn't work and no one I called would or could help me. And now my invoice is $500 or more higher than it should be. I won't be renting from U-haul again.

Lowell S.
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El cliente no dejó un comentario.

gary J.
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The location frankly is a VERY run down convenience store. I doubt it meets with corporate standards. The truck was very clean on the inside, but the exterior was covered in bird droppings. at this location, the trucks are parked under power lines where birds roost for the night. I did really like the app. I had doubts that it would work, but it worked perfectly, both quick and easy to use.

Cullen L.
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They charged me a cleaning fee for renting a truck for 10 hours and leaving it in the exact same condition it was received. So, yeah factor that into your cost.

No se han enviado comentarios para esta ubicación.

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