No parking out front. The furniture dolly I ordered wasn't available. I had to take a utility dolly instead.
Michael Grimes
Customer Reviews for Sunshine Self Storage Pensacola
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just keep up the good work.Ladies were very good !!
Jeff BlevinsI wouldn’t change a thing
Iris BarberiSee you in court
Dash DiehlClean facility! Awesome staff! Truck was clean and well maintained!
Veronica LambertNothing
Steven KretchmerClerk was helpful, knowledgeable & friendly
ERIC WALLERRecommend if we needed anything else for the move
Kathy RedingDebbi, the manager of Sunshine Storage was pleasant, efficient and professional! Will definitely use their Uhaul service in the future.
Christopher AvilaTire pressure 20 psi low on both tires.
Timothy Connollythe people at this location are very nice. got me checked in under 5 minutes. no issues.
David SmithExcellent experience with May and Debbie. Both very helpful.
Laura WigginsLove this place and the store manager!!!!
Lisa WeiserNothing…..service is at a premium with Debbie and May. Would recommend to friends & family.
Carlos CastanedaDebbie was excellent to work with…..a true service professionals. Asset to the company.
Carlos CastanedaNothing to do! Keep up with the good customer service.
W Gary OwcharNice friendly and was very pleasant.
Samaria LaxeyWe dropped the UHAUL off after hours. There were no issues.
Danielle MyrickMy experience at this location could have been better if they would have put my equipment (dolly) in with the truck. Got to my location to find out dolly wasn't in truck and had to return to get dolly and truck was almost on empty when I received it. When I returned it I returned it half full.
darrack mackNothing, they were great to work with! Very efficient and friendly. Thank you.
mark porterVery impressed with this UHaul location and staff!
GinaK LewisAll was good but the truck had a lot of miles and there was quite a bit of play in the steering. However the rep at the pickup location was Outstanding! Helped us tremendously.
TIM HERSHBERGERThanks for a smooth drop off
Bob KocisI don’t think you should be charged $14.00 a day for insurance, should be a one time charge! I wasn’t told this in advance of renting truck another day!
Dempsey CharpiaStrap was replaced at Ballwin location
rodney devlinVery nice lady helped me with everything.
Jeffrey KenneyThe two ladies work well together, and got me checked out the quickest ever.
Kevin GADEVery easy dropoff.
Jennifer ChanceryLocation was spot on. Perfect. Vehicle had issues.
Phil LeichtGreat service
randy taylorThe representative at the location was helpful and very supportive and friendly
Samantha SchultzDebbie was awesome. Thanks you for Al you do
Thelma WorldsNo drop off instructions were given. I go locked in the facility. The truck needs brakes and tires. Horrible
Gregory DietzThe website is horrendous! It did cut the time significantly when you are checking out but trying to check in was horrible.
Philip ChanVery accommodating on getting trailer and truck dropped off. Truck was after hours
JACK HIGGINSDebbie was exceptional! Her professionalism, timely service and pleasant demeanor were all noteworthy and reflects greatly on UHaul and her personally. I will continue to use this location because of the outstanding and personable service I receive. Well done Debbie!!
Robert WinnN/a
JUSTIN MURPHYVery friendly staff
Nicole LindseyGreat experience overall. The on-hand staff was incredibly friendly and helpful.
Bradley McQuaigThe truck was in great shape, a little dirty, but no problem. The office was well stocked and clean. The best part of this rental was the agent! Janaiza was extremely pleasant, professional and understanding. She was helpful and nice in every aspect and I would hire her in a heartbeat if I had a business. She’s a keeper!! Thank you!!
Robert WinnNot a thing. Great job
PAUL BROCKFuel was almost Empty
william oaksShe was reassuring in making sure the truck was taken care of.
EDWARD RICHBURGThe manager, Debbie, was fantastic. Very easy to book thru her.
Lisa DupreeThey were awesome to work with, but a sign pointing to where equipment is returned would be a nice addition
BRYAN WEBSTERThe lady working was so nice!
AMY KUGLERExcellent customer service! They made a stressful time a lot easier on me! Thankyou!
LISA WEISERSite is a storage company. It needs a big Budget sign in front also.
larry jacksonMiss Debbie always goes above and beyond!
Lisa DupreeDebbie was friendly, accommodating and responsive.
melody priceextremely helpful
rodney keener