Customer Reviews for Sunshine Self Storage Pensacola
(U-Haul Neighborhood Dealer)

377 reviews

9571 Nims Ln   Pensacola, FL 32534
(Uhaul office located between railroad tracks and Dollar General, North side of Nine Mile, just east of highway 29)

(850) 637-8256

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 637-8256

9571 Nims Ln
Pensacola, FL 32534
(Uhaul office located between railroad tracks and Dollar General, North side of Nine Mile, just east of highway 29)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

No parking out front. The furniture dolly I ordered wasn't available. I had to take a utility dolly instead.

Michael Grimes 
Rating:
5.0

Just keep up the good work.Ladies were very good !!

Jeff Blevins 
Rating:
5.0

I wouldn’t change a thing

Iris Barberi 
Rating:
5.0

Customer did not leave a comment.

Ramon Garcia 
Rating:
5.0

Customer did not leave a comment.

Barry Havens 
Rating:
5.0

Customer did not leave a comment.

Lauren Andrusko 
Rating:
5.0

Customer did not leave a comment.

Brandon Pace 
Rating:
5.0

Customer did not leave a comment.

Keith Jernigan 
Rating:
5.0

Customer did not leave a comment.

alvin lee 
Rating:
5.0

Customer did not leave a comment.

brian patterson 
Rating:
2.0

See you in court

Dash Diehl 
Rating:
5.0

Customer did not leave a comment.

Dale Jackson 
Rating:
5.0

Clean facility! Awesome staff! Truck was clean and well maintained!

Veronica Lambert 
Rating:
5.0

Nothing

Steven Kretchmer 
Rating:
5.0

Clerk was helpful, knowledgeable & friendly

ERIC WALLER 
Rating:
4.0

Customer did not leave a comment.

Mannie Morreale 
Rating:
4.0

Customer did not leave a comment.

dewayne white 
Rating:
5.0

Customer did not leave a comment.

Terry Krebs 
Rating:
3.0

Recommend if we needed anything else for the move

Kathy Reding 
Rating:
5.0

Debbi, the manager of Sunshine Storage was pleasant, efficient and professional! Will definitely use their Uhaul service in the future.

Christopher Avila 
Rating:
5.0

Customer did not leave a comment.

Lisa Edwards 
Rating:
5.0

Tire pressure 20 psi low on both tires.

Timothy Connolly 
Rating:
5.0

the people at this location are very nice. got me checked in under 5 minutes. no issues.

David Smith 
Rating:
5.0

Excellent experience with May and Debbie. Both very helpful.

Laura Wiggins 
Rating:
5.0

Customer did not leave a comment.

Connie Hale 
Rating:
5.0

Love this place and the store manager!!!!

Lisa Weiser 
Rating:
5.0

Customer did not leave a comment.

Dale Specht 
Rating:
5.0

Nothing…..service is at a premium with Debbie and May. Would recommend to friends & family.

Carlos Castaneda 
Rating:
5.0

Debbie was excellent to work with…..a true service professionals. Asset to the company.

Carlos Castaneda 
Rating:
4.0

Nothing to do! Keep up with the good customer service.

W Gary Owchar 
Rating:
5.0

Customer did not leave a comment.

Joseph Williams 
Rating:
5.0

Nice friendly and was very pleasant.

Samaria Laxey 
Rating:
4.0

We dropped the UHAUL off after hours. There were no issues.

Danielle Myrick 
Rating:
2.0

My experience at this location could have been better if they would have put my equipment (dolly) in with the truck. Got to my location to find out dolly wasn't in truck and had to return to get dolly and truck was almost on empty when I received it. When I returned it I returned it half full.

darrack mack 
Rating:
4.0

Customer did not leave a comment.

Ron Poppe 
Rating:
5.0

Customer did not leave a comment.

ken cavender 
Rating:
5.0

Nothing, they were great to work with! Very efficient and friendly. Thank you.

mark porter 
Rating:
5.0

Customer did not leave a comment.

Jorga Duran 
Rating:
5.0

Very impressed with this UHaul location and staff!

GinaK Lewis 
Rating:
5.0

Customer did not leave a comment.

Ronald Hollon 
Rating:
3.0

Customer did not leave a comment.

John Yuknis 
Rating:
5.0

Customer did not leave a comment.

Gary Tergliafera 
Rating:
5.0

All was good but the truck had a lot of miles and there was quite a bit of play in the steering. However the rep at the pickup location was Outstanding! Helped us tremendously.

TIM HERSHBERGER 
Rating:
5.0

Thanks for a smooth drop off

Bob Kocis 
Rating:
4.0

I don’t think you should be charged $14.00 a day for insurance, should be a one time charge! I wasn’t told this in advance of renting truck another day!

Dempsey Charpia 
Rating:
4.0

Strap was replaced at Ballwin location

rodney devlin 
Rating:
5.0

Customer did not leave a comment.

Brian Monroe 
Rating:
5.0

Customer did not leave a comment.

Shelia Occhino 
Rating:
5.0

Customer did not leave a comment.

ronald whited 
Rating:
5.0

Customer did not leave a comment.

Dennis Thomas 
Rating:
5.0

Very nice lady helped me with everything.

Jeffrey Kenney 
Rating:
5.0

Customer did not leave a comment.

STEPHEN GRAYDON 
Rating:
5.0

The two ladies work well together, and got me checked out the quickest ever.

Kevin GADE 
Rating:
5.0

Very easy dropoff.

Jennifer Chancery 
Rating:
5.0

Customer did not leave a comment.

Taylor Emerson 
Rating:
5.0

Location was spot on. Perfect. Vehicle had issues.

Phil Leicht 
Rating:
4.0

Customer did not leave a comment.

Joann Petrlak 
Rating:
5.0

Great service

randy taylor 
Rating:
5.0

The representative at the location was helpful and very supportive and friendly

Samantha Schultz 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
5.0

Debbie was awesome. Thanks you for Al you do

Thelma Worlds 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
2.0

No drop off instructions were given. I go locked in the facility. The truck needs brakes and tires. Horrible

Gregory Dietz 
Rating:
5.0

Customer did not leave a comment.

Jack Higgins 
Rating:
5.0

The website is horrendous! It did cut the time significantly when you are checking out but trying to check in was horrible.

Philip Chan 
Rating:
5.0

Customer did not leave a comment.

FINIS MASSEY 
Rating:
5.0

Very accommodating on getting trailer and truck dropped off. Truck was after hours

JACK HIGGINS 
Rating:
4.0

Customer did not leave a comment.

Doug Sumpter 
Rating:
5.0

Customer did not leave a comment.

BRAXTON BURKETT 
Rating:
4.0

Customer did not leave a comment.

derek mcdaniel 
Rating:
4.0

Customer did not leave a comment.

Jason Bressie 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
5.0

Debbie was exceptional! Her professionalism, timely service and pleasant demeanor were all noteworthy and reflects greatly on UHaul and her personally. I will continue to use this location because of the outstanding and personable service I receive. Well done Debbie!!

Robert Winn 
Rating:
5.0

Customer did not leave a comment.

Daniel Larson 
Rating:
5.0

N/a

JUSTIN MURPHY 
Rating:
5.0

Customer did not leave a comment.

cindy jernigan 
Rating:
5.0

Customer did not leave a comment.

Douglas Reed 
Rating:
5.0

Very friendly staff

Nicole Lindsey 
Rating:
5.0

Great experience overall. The on-hand staff was incredibly friendly and helpful.

Bradley McQuaig 
Rating:
5.0

The truck was in great shape, a little dirty, but no problem. The office was well stocked and clean. The best part of this rental was the agent! Janaiza was extremely pleasant, professional and understanding. She was helpful and nice in every aspect and I would hire her in a heartbeat if I had a business. She’s a keeper!! Thank you!!

Robert Winn 
Rating:
5.0

Not a thing. Great job

PAUL BROCK 
Rating:
5.0

Fuel was almost Empty

william oaks 
Rating:
5.0

She was reassuring in making sure the truck was taken care of.

EDWARD RICHBURG 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
5.0

Customer did not leave a comment.

wendall richbourg 
Rating:
5.0

The manager, Debbie, was fantastic. Very easy to book thru her.

Lisa Dupree 
Rating:
5.0

They were awesome to work with, but a sign pointing to where equipment is returned would be a nice addition

BRYAN WEBSTER 
Rating:
5.0

The lady working was so nice!

AMY KUGLER 
Rating:
5.0

Customer did not leave a comment.

Richard Robitzsch 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
5.0

Excellent customer service! They made a stressful time a lot easier on me! Thankyou!

LISA WEISER 
Rating:
3.0

Site is a storage company. It needs a big Budget sign in front also.

larry jackson 
Rating:
5.0

Miss Debbie always goes above and beyond!

Lisa Dupree 
Rating:
5.0

Debbie was friendly, accommodating and responsive.

melody price 
Rating:
5.0

Customer did not leave a comment.

rodney keener 
Rating:
5.0

Customer did not leave a comment.

Richard Culp 
Rating:
4.0

Customer did not leave a comment.

Greg Wayland 
Rating:
5.0

Customer did not leave a comment.

Jennifer Osuch 
Rating:
5.0

Customer did not leave a comment.

JEFFERY Sandbulte 
Rating:
5.0

extremely helpful

rodney keener 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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