Customer Reviews for Sunshine Self Storage Pensacola
(U-Haul Neighborhood Dealer)

Clasificación:

1.0

This location is horrible and people tried charge 50 fee for some grass being in back of truck and was not in contract and I will never return here

Clasificación:

4.0

Easier to drop off than picking up. Person behind the counter was helpful and checked everything.

Clasificación:

5.0

Debbie was great, process smooth and seamless. I know space is limited, but a dedicated area for dropping off the return truck would be helpful. We were 100% satisfied with everything!

Clasificación:

5.0

Representative was kind and attentive and helpful both when I picked up and returned the truck.

Clasificación:

5.0

The clerk was very informative and helpful over the phone and in person. She was polite and explained everything well. Even drove myself and another customer down to the rental trucks on the golf cart so we didn't have to walk to the far side of the grounds where the trucks were parked.

Clasificación:

5.0

The only problem which I had was the truck was not at the location I was told had to good to another location, but the over all experience was good

Clasificación:

5.0

Th staff was really good. I don't think i had such good experience with other Uhaul staff before

Clasificación:

5.0

Best U-Haul dealer in town

Clasificación:

5.0

Check in and out was fast and easy. Thanks.

Clasificación:

1.0

Was over charged and had to call corporate office to get it fixed

Clasificación:

5.0

Very friendly. I left my debit card in the truck, and they called to let me know. Nothing to improve.

Clasificación:

5.0

My wife was following me during our relocation and mentioned that the trailer lights were not working. I tested them prior to departure from U-Haul and from my house. They were in proper working order. I also tested them during our journey. The problem seems to be that the lights were too dim for road travel. This made braking and changing lane more hazardous than necessary.

Clasificación:

1.0

I did not sign up for "safe move" or missing/damage" fees , yet they were added in, I am guessing after the change in pick up time. Or just added in even though I drclined

Clasificación:

4.0

N/C

Clasificación:

5.0

I can find no room for improvement.

Clasificación:

5.0

Great experience, very professional, answered all my questions. Wonderful attitude

Clasificación:

5.0

Great location for pick up. Truck was clean and well serviced.

Clasificación:

3.0

No parking out front. The furniture dolly I ordered wasn't available. I had to take a utility dolly instead.

Clasificación:

5.0

Just keep up the good work.Ladies were very good !!

Clasificación:

5.0

I wouldn’t change a thing

Clasificación:

2.0

See you in court

Clasificación:

5.0

Clean facility! Awesome staff! Truck was clean and well maintained!

Clasificación:

5.0

Nada

Clasificación:

5.0

Clerk was helpful, knowledgeable & friendly

Clasificación:

3.0

Recommend if we needed anything else for the move

Clasificación:

5.0

Debbi, the manager of Sunshine Storage was pleasant, efficient and professional! Will definitely use their Uhaul service in the future.

Clasificación:

5.0

Tire pressure 20 psi low on both tires.

Clasificación:

5.0

the people at this location are very nice. got me checked in under 5 minutes. no issues.

Clasificación:

5.0

Excellent experience with May and Debbie. Both very helpful.

Clasificación:

5.0

Love this place and the store manager!!!!

Clasificación:

5.0

Nothing…..service is at a premium with Debbie and May. Would recommend to friends & family.

Clasificación:

5.0

Debbie was excellent to work with…..a true service professionals. Asset to the company.

Clasificación:

4.0

Nothing to do! Keep up with the good customer service.

Clasificación:

5.0

Nice friendly and was very pleasant.

Clasificación:

4.0

We dropped the UHAUL off after hours. There were no issues.

Clasificación:

2.0

My experience at this location could have been better if they would have put my equipment (dolly) in with the truck. Got to my location to find out dolly wasn't in truck and had to return to get dolly and truck was almost on empty when I received it. When I returned it I returned it half full.

Clasificación:

5.0

Nothing, they were great to work with! Very efficient and friendly. Gracias.

Clasificación:

5.0

Very impressed with this UHaul location and staff!

Clasificación:

5.0

All was good but the truck had a lot of miles and there was quite a bit of play in the steering. However the rep at the pickup location was Outstanding! Helped us tremendously.

Clasificación:

5.0

Thanks for a smooth drop off

Clasificación:

4.0

I don't think you should be charged $14.00 a day for insurance, should be a one time charge! I wasn't told this in advance of renting truck another day!

Clasificación:

4.0

Strap was replaced at Ballwin location

Clasificación:

5.0

Very nice lady helped me with everything.

Clasificación:

5.0

The two ladies work well together, and got me checked out the quickest ever.

Clasificación:

5.0

Very easy dropoff.

Clasificación:

5.0

Location was spot on. Perfect. Vehicle had issues.

Clasificación:

5.0

Great service

Clasificación:

5.0

The representative at the location was helpful and very supportive and friendly

Clasificación:

5.0

Debbie was awesome. Thanks you for Al you do