Customer Reviews for Sunshine Self Storage Pensacola
(U-Haul Neighborhood Dealer)

378 reviews

9571 Nims Ln   Pensacola, FL 32534
(Uhaul office located between railroad tracks and Dollar General, North side of Nine Mile, just east of highway 29)

(850) 637-8256

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 637-8256

9571 Nims Ln
Pensacola, FL 32534
(Uhaul office located between railroad tracks and Dollar General, North side of Nine Mile, just east of highway 29)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great location for pick up. Truck was clean and well serviced.

Dawn P 
Rating:
3.0

No parking out front. The furniture dolly I ordered wasn't available. I had to take a utility dolly instead.

Michael G 
Rating:
5.0

Just keep up the good work.Ladies were very good !!

Jeff B 
Rating:
5.0

I wouldn’t change a thing

Iris B 
Rating:
5.0

Customer did not leave a comment.

Ramon G 
Rating:
5.0

Customer did not leave a comment.

Barry H 
Rating:
5.0

Customer did not leave a comment.

Lauren A 
Rating:
5.0

Customer did not leave a comment.

Brandon P 
Rating:
5.0

Customer did not leave a comment.

Keith J 
Rating:
5.0

Customer did not leave a comment.

alvin l 
Rating:
5.0

Customer did not leave a comment.

brian p 
Rating:
2.0

See you in court

Dash D 
Rating:
5.0

Customer did not leave a comment.

Dale J 
Rating:
5.0

Clean facility! Awesome staff! Truck was clean and well maintained!

Veronica L 
Rating:
5.0

Nothing

Steven K 
Rating:
5.0

Clerk was helpful, knowledgeable & friendly

ERIC W 
Rating:
4.0

Customer did not leave a comment.

Mannie M 
Rating:
4.0

Customer did not leave a comment.

dewayne w 
Rating:
5.0

Customer did not leave a comment.

Terry K 
Rating:
3.0

Recommend if we needed anything else for the move

Kathy R 
Rating:
5.0

Debbi, the manager of Sunshine Storage was pleasant, efficient and professional! Will definitely use their Uhaul service in the future.

Christopher A 
Rating:
5.0

Customer did not leave a comment.

Lisa E 
Rating:
5.0

Tire pressure 20 psi low on both tires.

Timothy C 
Rating:
5.0

the people at this location are very nice. got me checked in under 5 minutes. no issues.

David S 
Rating:
5.0

Excellent experience with May and Debbie. Both very helpful.

Laura W 
Rating:
5.0

Customer did not leave a comment.

Connie H 
Rating:
5.0

Love this place and the store manager!!!!

Lisa W 
Rating:
5.0

Customer did not leave a comment.

Dale S 
Rating:
5.0

Nothing…..service is at a premium with Debbie and May. Would recommend to friends & family.

Carlos C 
Rating:
5.0

Debbie was excellent to work with…..a true service professionals. Asset to the company.

Carlos C 
Rating:
4.0

Nothing to do! Keep up with the good customer service.

W G 
Rating:
5.0

Customer did not leave a comment.

Joseph W 
Rating:
5.0

Nice friendly and was very pleasant.

Samaria L 
Rating:
4.0

We dropped the UHAUL off after hours. There were no issues.

Danielle M 
Rating:
2.0

My experience at this location could have been better if they would have put my equipment (dolly) in with the truck. Got to my location to find out dolly wasn't in truck and had to return to get dolly and truck was almost on empty when I received it. When I returned it I returned it half full.

darrack m 
Rating:
4.0

Customer did not leave a comment.

Ron P 
Rating:
5.0

Customer did not leave a comment.

ken c 
Rating:
5.0

Nothing, they were great to work with! Very efficient and friendly. Thank you.

mark p 
Rating:
5.0

Customer did not leave a comment.

Jorga D 
Rating:
5.0

Very impressed with this UHaul location and staff!

GinaK L 
Rating:
5.0

Customer did not leave a comment.

Ronald H 
Rating:
3.0

Customer did not leave a comment.

John Y 
Rating:
5.0

Customer did not leave a comment.

Gary T 
Rating:
5.0

All was good but the truck had a lot of miles and there was quite a bit of play in the steering. However the rep at the pickup location was Outstanding! Helped us tremendously.

TIM H 
Rating:
5.0

Thanks for a smooth drop off

Bob K 
Rating:
4.0

I don’t think you should be charged $14.00 a day for insurance, should be a one time charge! I wasn’t told this in advance of renting truck another day!

Dempsey C 
Rating:
4.0

Strap was replaced at Ballwin location

rodney d 
Rating:
5.0

Customer did not leave a comment.

Brian M 
Rating:
5.0

Customer did not leave a comment.

Shelia O 
Rating:
5.0

Customer did not leave a comment.

ronald w 
Rating:
5.0

Customer did not leave a comment.

Dennis T 
Rating:
5.0

Very nice lady helped me with everything.

Jeffrey K 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G 
Rating:
5.0

The two ladies work well together, and got me checked out the quickest ever.

Kevin G 
Rating:
5.0

Very easy dropoff.

Jennifer C 
Rating:
5.0

Customer did not leave a comment.

Taylor E 
Rating:
5.0

Location was spot on. Perfect. Vehicle had issues.

Phil L 
Rating:
4.0

Customer did not leave a comment.

Joann P 
Rating:
5.0

Great service

randy t 
Rating:
5.0

The representative at the location was helpful and very supportive and friendly

Samantha S 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
5.0

Debbie was awesome. Thanks you for Al you do

Thelma W 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
2.0

No drop off instructions were given. I go locked in the facility. The truck needs brakes and tires. Horrible

Gregory D 
Rating:
5.0

Customer did not leave a comment.

Jack H 
Rating:
5.0

The website is horrendous! It did cut the time significantly when you are checking out but trying to check in was horrible.

Philip C 
Rating:
5.0

Customer did not leave a comment.

FINIS M 
Rating:
5.0

Very accommodating on getting trailer and truck dropped off. Truck was after hours

JACK H 
Rating:
4.0

Customer did not leave a comment.

Doug S 
Rating:
5.0

Customer did not leave a comment.

BRAXTON B 
Rating:
4.0

Customer did not leave a comment.

derek m 
Rating:
4.0

Customer did not leave a comment.

Jason B 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
5.0

Debbie was exceptional! Her professionalism, timely service and pleasant demeanor were all noteworthy and reflects greatly on UHaul and her personally. I will continue to use this location because of the outstanding and personable service I receive. Well done Debbie!!

Robert W 
Rating:
5.0

Customer did not leave a comment.

Daniel L 
Rating:
5.0

N/a

JUSTIN M 
Rating:
5.0

Customer did not leave a comment.

cindy j 
Rating:
5.0

Customer did not leave a comment.

Douglas R 
Rating:
5.0

Very friendly staff

Nicole L 
Rating:
5.0

Great experience overall. The on-hand staff was incredibly friendly and helpful.

Bradley M 
Rating:
5.0

The truck was in great shape, a little dirty, but no problem. The office was well stocked and clean. The best part of this rental was the agent! Janaiza was extremely pleasant, professional and understanding. She was helpful and nice in every aspect and I would hire her in a heartbeat if I had a business. She’s a keeper!! Thank you!!

Robert W 
Rating:
5.0

Not a thing. Great job

PAUL B 
Rating:
5.0

Fuel was almost Empty

william o 
Rating:
5.0

She was reassuring in making sure the truck was taken care of.

EDWARD R 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
5.0

Customer did not leave a comment.

wendall r 
Rating:
5.0

The manager, Debbie, was fantastic. Very easy to book thru her.

Lisa D 
Rating:
5.0

They were awesome to work with, but a sign pointing to where equipment is returned would be a nice addition

BRYAN W 
Rating:
5.0

The lady working was so nice!

AMY K 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
5.0

Excellent customer service! They made a stressful time a lot easier on me! Thankyou!

LISA W 
Rating:
3.0

Site is a storage company. It needs a big Budget sign in front also.

larry j 
Rating:
5.0

Miss Debbie always goes above and beyond!

Lisa D 
Rating:
5.0

Debbie was friendly, accommodating and responsive.

melody p 
Rating:
5.0

Customer did not leave a comment.

rodney k 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
4.0

Customer did not leave a comment.

Greg W 
Rating:
5.0

Customer did not leave a comment.

Jennifer O 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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