Customer Reviews for Sunrise Auto Service
(U-Haul Neighborhood Dealer)

7,092 reviews

8017 US Hwy 301 S   Riverview, FL 33578
(N Of Alafia River)

(813) 677-5335

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8:15 am–5 pm
  • Sun: 9:30 am–2 pm

Services at this Location:

Contact Us

(813) 677-5335

8017 US Hwy 301 S
Riverview, FL 33578
(N Of Alafia River)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8:15 am–5 pm
  • Sun: 9:30 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Eduardo Gamboa 
Rating:
5.0

That’s my Uhaul I always go very nice people

Axel Guzman 
Rating:
5.0

Customer did not leave a comment.

Josue Martinez 
Rating:
5.0

Customer did not leave a comment.

Freddy Fernandez 
Rating:
5.0

Drop off was easy! Completed through the online drop-off checklist, put the keys in the box and left. Extremely convenient!

Rebeca Dalton 
Rating:
5.0

Great people.

ella bryant 
Rating:
5.0

Thank you. Everything was great.

Michael Soto 
Rating:
4.0

Customer did not leave a comment.

Judah Dean 
Rating:
3.0

Ensure the AC works!!

Donald Browne 
Rating:
5.0

Truck was sitting under trees and very dirty. Had zero problems with it-owners were very polite, friendly and efficient. They made the pickup very easy. Would def recommend.

CINDY BELL 
Rating:
3.0

The place itself is old and run down but the people are top notch and helpful.

Thomas Scesny 
Rating:
5.0

Customer did not leave a comment.

Gary Willis 
Rating:
5.0

Customer did not leave a comment.

rafael aligea 
Rating:
5.0

Customer did not leave a comment.

Thomas Proffitt 
Rating:
4.0

Customer did not leave a comment.

Darrell Barton 
Rating:
3.0

The lady that took care of me was really nice. The equipment was old and not in good shape. I thought I was going to have an accident because the front en was super loose, the truck went sideways on its own.

Carlos Hernandez 
Rating:
5.0

Great experience and awesome customer service!!

Marisol Morales 
Rating:
5.0

Customer did not leave a comment.

William Lang 
Rating:
5.0

Customer did not leave a comment.

RYAN MARSH 
Rating:
3.0

Customer did not leave a comment.

Robert Benson 
Rating:
5.0

Great service and easy process

Wilmarie Rios 
Rating:
3.0

Staff was friendly and drop off was quick. My only complaint was the lot size was small given the amount of inventory they had.

Teresa Knouse 
Rating:
5.0

Owners are very professional, family oriented that flows onto each customer. A customer care feeling

Jimmie Barns 
Rating:
5.0

Customer did not leave a comment.

scott denson 
Rating:
5.0

Nice Personnel working here!

Ernest Fabrizio 
Rating:
4.0

Customer did not leave a comment.

Alfonso Collazo 
Rating:
5.0

Customer did not leave a comment.

JUAN SANTANA 
Rating:
5.0

Customer did not leave a comment.

RICHARD SMITH 
Rating:
5.0

i love using this location to get uhauls, they are very kind and get you in and out.

Taamir Jhingoree-Ifill 
Rating:
3.0

Customer did not leave a comment.

Kresha Garrett 
Rating:
5.0

Customer did not leave a comment.

Gary Thomsen 
Rating:
3.0

My truck was NOT available at the location which I reserved, I am still awaiting my $50.00 refund as the website clearly states.

Dennis North 
Rating:
5.0

I’ve rented from here numerous times. A nice family runs it. I use them for all of my local UHaul needs!

Jill Clark 
Rating:
5.0

WOW - this is one of the best Uhaul places around. Just the best folks and the best customer service !!!

WILLIAM HEWES 
Rating:
5.0

Customer did not leave a comment.

HAYDEN ENGLEHART 
Rating:
5.0

In and out

David Brown 
Rating:
5.0

Great service and great customer service 👍🏻

omar echevarria 
Rating:
4.0

Trailer wasn't cleaned out. It still had rocks and mulch from a previous job. I also noticed that rocks were coming out and hitting the road while driving.

Harold Vargas 
Rating:
5.0

Always a good experience at this dealer. Sunrise auto gets it done.Moving is stressfull enuf. So appreciate your stress free service

Scott Bergin 
Rating:
4.0

Customer did not leave a comment.

RICHARD SMITH 
Rating:
5.0

Customer did not leave a comment.

Brian Nejedlo 
Rating:
5.0

friendly good vehicles

Steven Lowery 
Rating:
5.0

they were very helpful with all my needs. very professional and courteous

John Laine 
Rating:
5.0

Customer did not leave a comment.

Ashley Lawrence 
Rating:
4.0

Truck was clean… However the air conditioning was not working and was only blowing warm air

Christopher Morris 
Rating:
2.0

Customer did not leave a comment.

SAMMY ALZUBAYDI 
Rating:
5.0

Great costom service..

Sam Grillo 
Rating:
5.0

Customer did not leave a comment.

Luis Rosario 
Rating:
5.0

Used the night drop box

Kevin Henderson 
Rating:
5.0

Customer did not leave a comment.

Alejandrina Vargas 
Rating:
5.0

Customer did not leave a comment.

Brian Divens 
Rating:
5.0

Customer did not leave a comment.

Mario Idrobo 
Rating:
5.0

My son uses this lovation so I have been here before. They were very quick and helpful.

Harley Foust 
Rating:
3.0

My wife drove from florida to Tennessee one way and had to pull over multiple times because the wiper kept coming off , very dangerous in the rain and that is unacceptable

Denise Lowery 
Rating:
5.0

No comment!

Alfonso Collazo 
Rating:
4.0

Have all vehicles on full when pick up.

Richard Santiago 
Rating:
4.0

A little slow, but knowledgeable

ERIC AMENGUAL 
Rating:
5.0

Customer did not leave a comment.

James Radcliff 
Rating:
5.0

I recently had the pleasure of utilizing the rental truck service at U-Haul located within Sunrise Auto Service, and I must say, it was an outstanding experience from start to finish. Firstly, the staff at Sunrise Auto Service were incredibly welcoming and accommodating. They greeted me with a warm smile upon arrival and promptly assisted me in selecting the right truck size for my needs. Their knowledge and professionalism instantly put me at ease, knowing I was in capable hands. The rental process itself was smooth and efficient. The staff guided me through each step, ensuring I understood the terms and conditions clearly. The truck was clean, well-maintained, and ready to go when I arrived, which was a testament to their attention to detail and commitment to customer satisfaction. During the rental period, I encountered no issues whatsoever. The truck performed admirably, and I felt confident and secure throughout my journey. Additionally, returning the truck was hassle-free, thanks to the streamlined process implemented by the staff. Overall, my experience with U-Haul at Sunrise Auto Service surpassed my expectations in every aspect. Their dedication to providing top-notch service and their commitment to customer convenience truly set them apart. I would highly recommend their rental truck service to anyone in need, and I will undoubtedly be returning for any future moving needs. Thank you, U-Haul at Sunrise Auto Service, for an exceptional rental truck experience! Warm regards, Carlos.

Carlos Galvis 
Rating:
4.0

Customer did not leave a comment.

Dean Golding 
Rating:
5.0

Customer did not leave a comment.

Syreeta Lum You 
Rating:
5.0

Great service

KIRT HAMPTON 
Rating:
5.0

It's our usual place to rent a trailer or truck.

Braulio Gonzalez 
Rating:
5.0

Great customer service, the cargo van was new and well kept.

Robin Reid 
Rating:
5.0

Thank you for being a light at the end of my dark tunnel of Kaos. You were extremely helpful & patient in providing cost effective solutions to my move.

Dawn Carson 
Rating:
5.0

Make them to acumúlate points so the can get something for free

ISMAEL RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Jimmie Hickman 
Rating:
5.0

Truck smelled, needed a vaccum. An someone was smoking drugs prior and left it in the cup hole. I also was charged for 5/8 gas when I got in the truck I had 180 miles but when returned was told it needed to be at 220.

Shadonis Stephans 
Rating:
5.0

This is not the closest location to my home but it is by far the best. The customer service is great from pick up to drop off !!

Robert Jones 
Rating:
4.0

Customer did not leave a comment.

Kalina Duck 
Rating:
4.0

Customer did not leave a comment.

Michael Barr 
Rating:
5.0

Nothing I love them ‼️

Dreama Sanchez 
Rating:
5.0

All good, no issues

Scott Schoenbauer 
Rating:
3.0

No it looks like a close gas station but the employee was very friendly

Paul Jones 
Rating:
5.0

Customer did not leave a comment.

GARRY KINARD 
Rating:
4.0

Customer did not leave a comment.

Donald Kakara 
Rating:
3.0

customer service lacking but equipment was available .

Anthoine Corpening 
Rating:
5.0

Great service. Fast, efficient

Mike Evenson 
Rating:
5.0

Everything ok

Reinaldo Flores 
Rating:
5.0

Customer did not leave a comment.

Fred Ramlow 
Rating:
5.0

Great customer service and great service

leonard matthews 
Rating:
5.0

Customer did not leave a comment.

Susan Steenis 
Rating:
4.0

Customer did not leave a comment.

Clifford McNeil 
Rating:
5.0

Customer did not leave a comment.

Van Wilson 
Rating:
5.0

best uhaul dostributor ive used

Julius Vizcaino 
Rating:
5.0

Customer did not leave a comment.

Daniel Lopez 
Rating:
4.0

Customer did not leave a comment.

Lourdes Nunez 
Rating:
5.0

Customer did not leave a comment.

Farrin Alexander 
Rating:
5.0

Customer did not leave a comment.

alison Fish 
Rating:
5.0

Customer did not leave a comment.

Van Wilson 
Rating:
5.0

Everything was great!!

LORA RILEY 
Rating:
5.0

Customer did not leave a comment.

Yohandy Roman Gonzalez 
Rating:
4.0

The trailer I got had a bunch of sand and some substance I had to clean out prior to putting in the furniture I was moving. The staff were helpful and accommodating.

GLENN GARVEY 
Rating:
5.0

Customer did not leave a comment.

GOTTFRIED BURGER 
Rating:
4.0

Customer did not leave a comment.

David Vogt 
Rating:
1.0

It was a horrible experience. I suppose to pick up the truck at 4 am, at 7:30am I was still on the phone with U-Haul agent trying to check I via U-Haul app. I was 3 hours behind when I reach my destination. I hit a lot of traffic because I left at 7:30 instead of 4am. U-Haul did not proposed me any discounts because of the delay. They still charged me 600 dollars plus 43 dollars U-Haul taxes Wich I don’t know where those taxes come from. No one mention U-Haul taxes to me when I made my reservation

degaule morisset 
Rating:
5.0

Customer did not leave a comment.

Josiah gmail.comJenkins 
Rating:
5.0

Customer did not leave a comment.

Wesley Girvin 
Rating:
5.0

Customer did not leave a comment.

diana collado 
Rating:
5.0

Customer did not leave a comment.

Pamela Taylor 
No reviews have been submitted for this location.

Additional Services at this Location

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